Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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ITEXPO #SuperShow: The One Event Tech Buyers Should Attend Each Year

December 12, 2018

Time is limited and the only constant in tech is change.

In this environment, our challenge at TMC has been to evolve our conference ITEXPO, into a #SuperShow.







We hope you’ll make it Jan 30th-Feb 1st, 2019 in Fort Lauderdale, FL.

Simply stated, we have spent years, making ITEXPO (photos) the one place where purchasing decision-makers need to go to learn everything they need for the new year.

Telestax Hires Paul Doscher as CEO to Accelerate Growth

November 27, 2018

In the race to get carriers ready for CPaaS 2.0, Telestax has named Paul Doscher as Chief Executive Officer and member of the Board of Directors effective October 29. We recently detailed how the company is aggressively courting communications service providers when we interviewed Kevin Nethercott, VP of Business Development.

In an interview with new CEO, Paul Doscher, he told us, "We want to be the arms dealer allowing carriers to compete with CPaaS."

“During this next stage of growth, there is no better person to lead Telestax,” said Ivelin Ivanov, Telestax Co-founder and Member of the Board of Directors. “Paul is a proven leader with whom the founders have built a strong relationship, having relied on his business acumen and counsel over the years. His vision for how RestcommOne™ will be used and experienced around the world is exactly what Telestax needs as the company enters its next chapter of expanded product innovation and growth.”

“I know that I speak on behalf of everyone at Telestax in thanking Ivelin for his leadership and tireless dedication to the company,” said Doscher.




Interview with Serial Entrepreneur and Philanthropist Rehan Allahwala

November 19, 2018



If you have been to a TMC ITEXPO show in South Florida, you have no-doubt seen Rehan Allahwala at the DIDX booth or walking the show floor meeting people and posting selfies on his Facebook page. If you live in the middle-east, your life may have been touched by Rehan's numerous endeavors to make the world a better place.



As a serial entrepreneur and philanthropist in telecom and tech, we decided to interview Rehan to bring his unique and fascinating story to the world.





You are a serial tech entrepreneur from Pakistan – an area not known for tech, how did you do it?

I, personally, don’t think that Pakistan is not really known for tech. Maybe it´s not known by most because Pakistan has not really been marketed as a tech space.


Samsung Developer SDC18 Foldable Phone Event is Here!

November 7, 2018

Cloudonix Boosts its CPaaS Solution

November 5, 2018

CPaaS is an exciting space and Cloudonix is one of the growing players in the area, making it easier for developers to go-to-market and provide solutions for customers. As an interesting differentiator, the company espouses their support for smart devices, applications and web pages.

I recently met with Eric Klein at Astricon in Orlando, as a follow-up meeting we had earlier this year to the one at ITEXPO in Fort Lauderdale, Florida.

Some of the latest news from the company is a new ISO 27001 certification which aids in winning business from larger companies. 

In addition, Eric explained, many companies are happy about working with Cloudonix as they allow CPaaS functionality without per-minute, per-line, per-endpoint, per DID or transaction fees.

Customers buy blocks of 100 concurrent calls and add blocks as they grow.


Cloudonix supports almost 22,000 different smartphones and tablets. 












Dispersive Networks Hopes to Be the Future of Secure Networking

October 30, 2018

The December 2015 Ukraine power grid cyberattack was the first successful attack on a power grid and this event gave rise to Dispersive Networks.

According to Wikipedia, the attack was complex consisting of the following steps:



  • Prior compromise of corporate networks using spear-phishing emails with BlackEnergy malware;
  • Seizing SCADA under control, remotely switching substations off;
  • disabling/destroying IT infrastructure components (uninterruptible power suppliesmodems, RTUs, commutators);
  • Destruction of files stored on servers and workstations with the KillDisk malware;
  • Denial-of-Service attack on call-center to deny consumers up-to-date information on the blackout.

In total, up to 73 MWh of electricity was not supplied (or 0.015% of daily electricity consumption in the Ukraine).

Cyber attacks on the energy distribution companies took place during an ongoing Russian-Ukrainian war and is attributed to a Russian advanced persistent threat group known as "Sandworm".

If there is any good news that emerged as a result, it was people trying to find ways to prevent such attacks in the future. 



In an exclusive interview with Ed Wood, CEO at Dispersive Networks we learned how his company took the knowledge of this attack and used it as the basis of their technology which uses tech principles from telecom like spread-spectrum to take networking to the next level.





Phone.Com adds Enterprise Features and HIPAA Compliance

October 10, 2018


As Phone.Com crossed the 30,000 customer mark we decided to have an exclusive interview with Alon Cohen, CTO and Executive VP. Alon is credited with being a founder of the VoIP market as a co-founder of VocalTec, the Israeli company which sold PC software and gateways allowing calls to traverse packetized IP networks for the first time.



Alon was very excited to discuss the company's new cloud architecture - the serverless solution allows the company to focus more on business logic. In fact, they can now respond to requests for changes quite rapidly as a result. He said, "We can respond in a day or two if a big customer needs a feature."

Telecom systems were once famous for being extremely slow when new features were needed.






Jabra Elite 65t: The Ideal Earbuds for Most People

October 5, 2018



Let's get one thing straight at the start - Apple AirPods have taken the market by storm and have become very popular, very quickly. The Jabra Elite 65t buds are better in many ways and worth serious consideration. We have been using them for six months - at least five days per week as our main headphones and this is what we like and don't.

Likes

Style: Sleek silver buds look one-hundred times better than stalks coming out of your ears. Remember how odd the first few people looked when you first saw them with AirPods?



Telestax: Carriers Must be Ready for CPaaS 2.0

September 24, 2018

A massive shift took place in telecom with the advent of VoIP and SIP. Carriers who initially downplayed the reliability of both, eventually got on board after 2003 when Vonage started to take residential share and Skype started to become a more obvious threat.

Eventually, SIP trunking became a way for communications service providers or CSPs to make money from IP communications.

Another transformation is taking place in telecom - this time it's CPaaS companies such as Twilio and Nexmo (part of Vonage). The space has high valuations and is taking away high-margin transactions from carriers. They are slowly morphing into CSPs themselves through software.

Carriers are now facing competition on the low-end in the form of consumer VoIP as well as on the high-end where CPaaS providers continue to take away enterprise business.

The solution is to use a white-label solution so carriers can quickly  compete with CPaaS vendors and protect their turf according to Kevin Nethercott, VP of Business Development at Telestax who spoke to us in an exclusive interview.







Stack8: Achieving the Promise of UC and UCaaS

September 21, 2018



When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally running. Stack8 was founded in 2010 to address this gap by bringing enterprise UC systems closer to what they could be doing from what they are doing.

The name Stack8 is interesting - it comes from the 7 layers OSI model starting at the bottom - the  physical layer carrying binary transmission all the way up to layer 7 or the application layer.

Stack8 refers to the human and business layer which runs on top.

CEO Steven Karachinsky explained in an exclusive interview, his company fights for customers to achieve the promise of UC and network - allowing users to communicate anywhere, anytime, on any device.
 

They work with companies using Cisco UC and fill in the gaps.

Sample customer list


For example - moves, adds and changes using a level 2 engineer is challenging as it's expensive, doesn't provide job satisfaction for the tech, zaps morale and is low priority, meaning a new employee could wait 48 hours for a new phone to be configured.

As a result, they built SMACS or the STACK8 Moves, Adds and Changes System so non-technical users can take over the task without errors. He explained ease-of-use is very important to them - there is no new terminology to learn, the logic is built-in and there are no templates needed like other solutions on the market.

"We try to make it as easy as smartphones," he exclaimed.

There is a Dial-Plan Manager which acts like an airplane seat selector, showing available numbers when you're assigning a new extension.



In addition, the IT administrator can:
  • Decide which fields or services should be shown to and hidden from the user.
  • Choose which fields are required.
  • Provide default values for any field.
  • Select and order the values of any drop down.
  • Customize text fields such as descriptions and labels to follow your company standards.
  • Set restrictions based on location (e.g. define a New York SMACS user and a Chicago user who can each do provisioning only for their office.)

Then you can authorize non-technical people in office administration, human resources or other departments to take over user provisioning.




























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