Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Apple

Pareteum on What iPass Merger Means

February 18, 2019

We told you last year Pareteum wants to let carriers and companies quickly integrate global mobile services. They abstract the communications companies and users need, allowing a focus on applications and services, not the underlying network.

To that end, last year, Pareteum procured a worldwide license to embed iPass technology as part of its connectivity strategy.

You may recall, in 2008 we were pretty impressed with how iPass helped create a communications skin first discussed by the head of Bell Labs. Specifically, they allowed a single login and password to access a network of global WiFi devices.

Now, the two companies are involved in M&A meaning the best of both companies can be harnessed by customers worldwide.

In an exclusive interview, CEO Vic Bozzo explained, Vic said, "Wireless is eating everything. Demand is growing and carriers can't keep up." He continued, "Pareteum provides flexible, elastic, cloud-based management of all of these streams of communications."

Our most recent video interview with Vic Bozzo


With iPass, they get a top-notch connectivity manager allowing customers to toggle easily between wireless and WiFi. In addition, they get access to 65 million global hotspots and over 500 Fortune 1,000 customers.

"Customers can now connect anywhere and everywhere," he exclaimed.

He went on to explain, companies are taking advantage of their open APIs to take advantage of more flexible communications and the smart-city space is beginning to heat up as a customer segment.

It's a great story with impressive synergies - a further abstraction of communications, allowing companies and developers to focus on solutions and apps, while ensuring connectivity is handled in the most efficient manner.


















ITEXPO is Next Week, Get to Know Participants Now

January 21, 2019

We can't wait to host you at ITEXPO next week in Fort Lauderdale, Florida.

To get you up to speed on who you will see and what they are all about, check out some early interviews with participants. In addition, the Show Guide for this 2019 show guide is available for you to download.

Thanks, have a safe trip and we'll see you there!



Vendor

LINK

Nyansa

Nyansa: Cloud and AI Taking Complexity Out of Network Management

Qumu

Qumu: If You're Not Leveraging Video in Your Business, You're Falling Behind

OpsRamp

OpsRamp: Why AIOps is Critical to Business Success

IVR Voice

Why IVR is Critical to Revenue Growth

Avaya

Avaya: The Future of Work is All About AI, Mobility and other Emerging Tech

ServiceTree

ServiceTree: Meeting the Need for Speed with Modern IT Support Solutions

Radisys

Radisys: How Service Providers Can Accelerate Time to Market Strategies

Yottabyte

Yottabyte: How Service Providers Can Keep Pace with Amazon and Google

Pax8

Pax8: How Providers Can Simplify Their Cloud Migrations

Jive Communications (part 1)

Jive: How Cloud is Making Communications Better (Part 1)

Jive Communications (part 2)

Jive: How Cloud is Making Communications Better (Part 2)

Aruba

Aruba: Making SD-WAN Better with SD-Branch

Tehama

Tehama.io: Making Sure Businesses Can Function in the Cloud Era

Incessant Tech

Incessant Tech: Redefining the Future of Work with Digital Automation Strategies

Talari

Talari CEO Talks SD-WAN, Cloud & More



The Apple Stroke of Genius You Missed

January 3, 2019



If you listened to the financial experts after the news broke that Apple guided lower last night, phones are now commodities, Apple doesn't know how to innovate anymore, the prices for iPhones are too high and the public has lost its obsession with smartphones.

Our collective heads almost exploded listening to this jibberish - with a minor exception we will get to at the bottom of this post.

Last year Apple made two moves totally missed by virtually all financial analysts. They released iOS 12 which is up to two-times faster than prior operating systems and they drastically reduced the cost to replace batteries.

To give a sense of what these changes means in the real world... An iPad Air 2 released on October, 2014 became a truly useable device as a result of iOS 12.

Four-year-old phones, computers and tablets are generally destined for the trash but what Apple has done by increasing the speed of its operating system is to literally make billions of devices usable again.

Another way of looking at this is the much faster processors available in later devices matter a lot less - meaning a reason for upgrading for millions of users was just eliminated.

Apple continues to tell us they want you to think of them as a service company.

They are more than this, however... They are also an ecosystem company.

Any group of people who send iMessages to iOS and Android users know that iMessages work far better when they are sent Apple to Apple as they use the IP network first, making them far more likely to be delivered.

















Reviewed: Tech Armor Wireless Car Charger, Air Vent Car Mount

December 17, 2018

The smartphone has become indispensable as a traveling companion. It's almost always better than whatever navigation and audio options which come with a vehicle. Even with Android Auto or Apple CarPlay, there are lots of limitations.

This is why we typically use our phone for everything we can while driving. We like Waze - although occasionally Google Maps is needed for accuracy.

ITEXPO #SuperShow: The One Event Tech Buyers Should Attend Each Year

December 12, 2018

Time is limited and the only constant in tech is change.

In this environment, our challenge at TMC has been to evolve our conference ITEXPO, into a #SuperShow.







We hope you’ll make it Jan 30th-Feb 1st, 2019 in Fort Lauderdale, FL.

Simply stated, we have spent years, making ITEXPO (photos) the one place where purchasing decision-makers need to go to learn everything they need for the new year.

Could iOS 12 Be Responsible for Stock Losses?

December 6, 2018

Cloudonix Boosts its CPaaS Solution

November 5, 2018

CPaaS is an exciting space and Cloudonix is one of the growing players in the area, making it easier for developers to go-to-market and provide solutions for customers. As an interesting differentiator, the company espouses their support for smart devices, applications and web pages.

I recently met with Eric Klein at Astricon in Orlando, as a follow-up meeting we had earlier this year to the one at ITEXPO in Fort Lauderdale, Florida.

Some of the latest news from the company is a new ISO 27001 certification which aids in winning business from larger companies. 

In addition, Eric explained, many companies are happy about working with Cloudonix as they allow CPaaS functionality without per-minute, per-line, per-endpoint, per DID or transaction fees.

Customers buy blocks of 100 concurrent calls and add blocks as they grow.


Cloudonix supports almost 22,000 different smartphones and tablets. 












Hate Calling Companies? 10 Digit Communications Has the Answer

September 13, 2018

And that answer ironically is, not to answer - by voice anyway... 



If you have kids, are a kid or know kids (I believe that covers all of you ) you realize the amount of time we spend talking on the phone has been reduced as we spend more time texting.

Yet companies are not adapting to this change with the speed they should.

Sure, a business owner of a small company may text with customers, but what happens in an organization which has a call center, or needs one?

Typical contact center solutions may have the ability to handle texting but they certainly aren't designed for texting. CTO of 10 Digit Communications, Thomas Howe explains that legacy contact center solutions were designed in the time of he landline, not the smartphone.



Now of course the world has smartphones.

And even the premium smartphone brand, Apple, has new phones starting at under $500.

On September 17th you can order a wide price range of phones from #Apple

$449 to $1,099#iPhoneXS up to 30 minutes more battery, #iPhoneXSMax more than 90 minutes#AppleEvent #appleEvent2018 pic.twitter.com/0IPHORda0t

— Rich Tehrani (@rtehrani) September 12, 2018
Getting back to Thomas - he is one of the few people who is a telecom disrupter and a doer - he has worked in large and small companies and his new launch feels like it is really onto something.

10 Digit is already working in telcos, major car companies and a school- Bryan & Stratton College, a for profit institution.



As Thomas explained, this organization had a 1/2 percent connect rate with new students but when they used text, this rate went to 33% or a 66 time improvement!

Anyone who has kids could have likely predicted such a result so even though the improvement seems statistically far-fetched, our collective personal experience verifies that it makes sense.

The company was just granted a second patent on this texting PBX which is pretty exciting and a nice validation that Thomas is breaking new ground.

He said they are forklifting other solutions from companies which caused me to ask - what about the existing voice calls? He replied that when callers call in, they present them with the option to text.





























Altaworx Helps You Launch, Monetize and Scale Telecom Solutions

May 7, 2018



IoT billing can get quite expensive as carrier plans do not always fit the usage pattern of devices. In a conversation with Rickie Richey, CEO of Altaworx, he explained his company has a SaaS-based solution which works with AT&T Control Center and Cisco Jasper. In one case, a customer with 19,000 tablets - many which get erased and reset frequently due to employee turnover was spending a great deal on wireless service. When they switched to Altaworx, the tablets started to get charged the bottom rate and per minute usage, for a savings of 15% or $600,000 per year.

Another customer is a car manufacturer with 230,000 SIM cards on the market across 56 carriers, adding 20,000 new SIMs per month.



MasterStream ERP Expands Carrier Offerings

April 24, 2018



MasterStream, the complex quoting engine of many of today's carriers has been successful at working with enough carriers that they provide 15 million quotes per month. Part of what differentiates the company is they provide complex quotes - based on specifications of the carrier and customer. They are leveraging this success and expanding into new and exciting adjacent spaces.



Their first new product, CarrierAccess allows a wholesale carrier to just manage their product catalogue for their provider customers. Instead of using a spreadsheet or portfolio can now have a single portal for everything they need.





1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 153 Next
Featured Events