Call Center/CRM News July 6, 2007

Here is the latest in the contact center and CRM space. Interesting topics consist of call center trends in Mexico and New Zealand. I have always wanted to go to New Zealand by the way and just haven’t found the free 24 hours or so I would need just to fly their from the east cost of the US.
 
One other interesting item is the iPhone CRM link from CompanionLink.
 
July 6, 2007 9:14 PM | 0 Comments | 0 TrackBacks

Categories:

Tags:

Post a comment
View Call Center/CRM News July 6, 2007 news in TechnoratiTechnorati bookmark Call Center/CRM News July 6, 2007 in del.icio.usDel.icio.us Slashdot.comSlashdot Submit Call Center/CRM News July 6, 2007 to Digg.comDigg

Listed below are links to sites that reference Call Center/CRM News July 6, 2007:

0 TrackBacks

Call Center/CRM News July 6, 2007 TrackBack URL: http://blog.tmcnet.com/mt/mt-tb.cgi/32959

Leave comment to Call Center/CRM News July 6, 2007 article

Recent Entries

Categories

Subscribe to Blog

July 2008

Sun Mon Tue Wed Thu Fri Sat
    1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31    

Search


About this Entry

This page contains a single entry by Rich Tehrani published on July 6, 2007 9:14 PM.

IT Outsourcing Research was the previous entry in this blog.

Andy Abramson Gets Married is the next entry in this blog.

Find recent content on the main index or look in the archives to find all content.

Tag Cloud

Yearly Archives

'04 '05 '06 '07 '08
  Jan Jan Jan Jan
  Feb Feb Feb Feb
  Mar Mar Mar Mar
Apr Apr Apr Apr Apr
May May May May May
Jun Jun Jun Jun Jun
Jul Jul Jul Jul Jul
Aug Aug Aug Aug  
Sep Sep Sep Sep  
Oct Oct Oct Oct  
Nov Nov Nov Nov  
Dec Dec Dec Dec  

Around TMCnet Blogs

  • Communications and Technology Blog - Tehrani.com:
    Which Web 2.0 Companies Are in Trouble?
  • First Coffee:
    CRM for IDOX, Neolane's Marketing Automation, SugarCRM Webcast, Agresso and Sabre, Webalo
  • Greg Galitzine's VoIP Authority Blog:
    TelcoBridges at WiMAX World
  • VoIP & Gadgets Blog:
    Ultimate Ears -- Very Sweet ...
  • Communications and Technology Blog - Tehrani.com:
    Avatars: The Cursor in Communications 2.0
  • First Coffee:
    CRM Training for Infusionsoft, OneSource in Europe, StrongMail and Marketo, Griffin and ReachForce, Kintera Support, NetSuite
  • Greg Galitzine's VoIP Authority Blog:
    Nokia: Out of UC, In with Touch-Screen Phone
  • VoIP & Gadgets Blog:
    Triple Play Moving to Quintuple Play?

    • Latest Whitepapers

  • The PBX Is Dead. Long Live the Integrated Communications System (ICS)
  • Best Practices for Voice Network Utilization
  • The Path to a Needs-based 9-1-1 Network
  • Signaling System 7 (SS7) Pocket Guide: Exclusive reference guide for SS7 signaling professionals
  • SIP Pocket Guide: Exclusive reference guide for Session Initiation Protocol (SIP) professionals
  • SIP Signaling and Session Control Part 1: Upgrading the Next-gen Network
  • Key Performance Indicators (KPIs): Leveraging signaling-based KPIs to optimize the network and improve the business
  • Mobile Security: Malicious attached are just around the corner. Are you protected?
  • Mobile Advertising: The Next Great Revenue Opportunity
  • Mobile Unified Communications: Delivering on the Promise of FMC Seamless Mobility