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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Touchless Gives Glimpse of GBUI

November 3, 2008

We have seen the futuristic user interfaces of movies like Minority Report and The Matrix Revolutions where people wave their hands in 3 dimensions and the computer understands what the user wants and shifts and sorts data with precision. Microsoft's XD Huang demonstrated how his company sees the future of the GUI at ITEXPO this past September in fact. But at the show, the example was in 2 dimensions, not 3.

The GBUI as seen in The Matrix

The GBUI as seen in Minority Report

I have also seen Microsoft's vision on the UI in their Redmond headquarters and it involves lots of gestures which allow you to take applications and forward them on to others with simple hand movements. The demos included the concept of software understanding business processes and helping you work.

VoIP 1, Economy 0

November 2, 2008

What a fall season it's been. With the economy uncertain, world leaders actually discussing the word crisis on a regular basis and layoff levels not seen in years, you would expect every industry to lie in shambles. In fact, many a sector has been really hurt by the slow down. Thankfully, IP communications is not one of them.

Recently Dialogic and LifeSize came out with pretty good news in the IP communications market.

Carl Ford and Greg Galitzine Talking 4G Wireless

October 31, 2008

Apple's Potential Antitrust Issues?

October 31, 2008

There was a time when Apple accused Microsoft of being the 800 pound gorilla of software and using its weight as an unfair weapon against the competition. Fast forward a decade or so and Microsoft is seeing competition from all directions and Apple is becoming the 800 pound gorilla of tech. When a company gets so big, there comes a point at which they start to get a reputation of being closed and an evil monster - keeping the competition from surviving.

That point may be this month as more and more companies are being refused from the Apple Application Store which you need to be in to legally have your applications downloaded onto iPhones and iPod Touch devices. Just five weeks ago I wrote about MailWrangler being refused access to the store by Apple and now the latest company to be rejected is Opera - their Mini browser is very good and I have used it successfully many times on my Windows Mobile XV6800 device.

SMBs Buy Better Communications To Combat Slowdown

October 31, 2008

 In an economic slowdown, companies need to focus now, more than ever on their communications solutions. Today's technologies can make your company more efficient, save you money directly on communications costs as well as travel and even real estate.

Recently I had a chance to speak with Praful Shah, VP of Strategy from RingCentral, a company providing hosted communications services and he told me the last four weeks have seen business increase dramatically.

In a reaction to this increase, RingCentral surveyed its customers and found some very interesting trends. The company framed the survey as how Main Street is reacting to Wall Street - with a specific focus on the SMB.

TMC Partners with Ex-VON Execs, Launches 4G Event

October 30, 2008

Today the TMC team announced a new venture in partnership with Carl Ford, Scott Kargman, Joann Varello and others from the former VON team who currently work for Crossfire Media. The partnership includes web sites and events and will focus on the fourth generation or 4G wireless space.

 It goes without saying that Carl and Scott are very well known for the strong relationships and community the built in the fledgling days of IP communications. We entered this partnership with Crossfire Media to leverage these relationships.

Selling Communications in a Recession

October 29, 2008

Thoughts from Jon Arnold and a discussion regarding Nortel, Avaya and Cisco

How do companies navigate a slower economy? Well, you first need to show strength to ensure your potential customers are not scared off. As Jon Arnold points out today, this is a challenge companies like Vonage have struggled with. You also need to provide ROI.

Cox Goes Wireless

October 27, 2008

Look out world, the triple-play is becoming the quadruple-play. In all likelihood we are already at the quadruple play in many cases and heading to quintuple. OK -- we will call it X-play.

Cutting to  the chase, Cox is now reselling Sprint service -- this is not a surprise to many of you I am sure but it will be very interesting to see how customers warm up to using a cable service provider for their wireless communications needs.

Based on my experience, customers are most satisfied with Verizon service but they like AT&T because it offers perhaps the best GSM network in the US -- allowing easy roaming out of the country.

Sprint has a network which while not terrible is not great either. In addition, they have been plagued with customer service issues.

.tel Gaining Momentum

October 27, 2008

Over 100 registrars will sell the .tel domain name according to Telnic Limited. While it is too soon to know how successful .tel will be as a top level domain name, I am optimistic that it will make communicating easier.

Telnic unveiled the technology that powers .tel service at DEMOfall in San Diego in September. Since then, the domain name has been dubbed as "game-changing", "the white pages killer" and "the Google of online address books". A number of brand owners have already started the documentation process to apply for their trademarks with the registrars.

Strategy Change: Make Money

October 21, 2008

In my conversations with a number of CEOs of small tech and communications companies, one thing has become clear. The market for exiting businesses has become tougher. This is common sense and the added challenge is with today's stock market valuations, there are thousands of bargains out there. This just means the odds of a start-up or existing concern getting picked up at significant valuations has been considerably decreased.

There are a number of company heads who have recently come to the conclusion that while hoping for an acquisition by Google, Cisco and others they need to simultaneously work on getting customers.

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