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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Apple

iPod Touch: Your Next Office Phone?

September 11, 2008

Recently at a launch event, Steve Jobs had a less than earth-shattering presentation where it seems the news of his health was more interesting to most reporters than the products being rolled out. Having said that, there was apparently huge news unveiled at the show if you are a VoIP-head like me.

You see the new iPod can do VoIP because it has an extra wire connected to the headphone jack.

Do you remember in 1994 I predicted in Internet Telephony Magazine that Apple would come out with something called a VoIPod? Well I got the name wrong but the concept is still the same -- the new iPods can do do VoIP which means there is a chance these devices will become primary phones for college students and others who are in areas where there is ubiquitous WiFi.



Another application of course is in corporations where iPods could become primary phones for workers.







Phone.com on ITEXPO

September 11, 2008

I was just reading the Phone.com blog by Ari Rabban where he mentions:

ITExpo is arguably the largest gathering of the VoIP industry. The conference and expo is a great place for the industry to gather, network and exchange ideas about the industry.
As the founder of ITEXPO, it's been a long road since we first launched ITEXPO in 1999, but my team has worked very hard to make ITEXPO the premiere communications event in the industry.

Currently this show is the only one in the world we know of which attracts resellers, service providers and business decision makers. It has truly become the gathering place of the communications industry and we are busy this week putting the final touches on what we think will be the best show we have ever held.

Remember the show is next week -- September 16-18 in the Los Angeles Convention Center -- West Hall.

Ari I hope to see you at the show and the same goes for all of my readers.










ITEXPO West 2008 Show Daily #1

September 10, 2008

ITEXPO West 2008 attendance for the upcoming Los Angeles, California event to be held September 16-18 is looking great and I just can't wait for the show to start. We are brimming with enthusiasm about this year's event and it will truly be the World's Communications Conference. Perhaps the most exciting thing about this year's show is the record number of companies making news at the show. We are absolutely thrilled about this and are doing our best to help you absorb all the news emanating from the show in an easily digestible format.

Why Wireless Carterfone is Needed

September 10, 2008

The Carterfone ruling is what allowed the AT&T network to be opened up to competition and basically was the result of AT&T trying to stop a company from adding a device which was acoustically not electrically to their network.

The 1968 Federal Communications Commission allowed the Carterfone and other devices to be connected directly to the AT&T network, as long as they did not cause damage to the system. This ruling (13 F.C.C.2d 420) created the possibility of selling devices that could connect to the phone system using a protective coupler, and opened the market to customer owned equipment.

Many companies including Skype have tried to apply this ruling to the wireless market and changing the practice of bundling service and device with long-term contracts consisting of early-termination penalties. I actually thought this matter was over.

But today I came across a press release from The Phoenix Center which says that if the FCC were to regulate the way the mobile industry operates, consumers would lose out. Their point is that the result of such moves will be higher costs for mobile devices with no guarantee of lower service costs.

This is why their press release is right:

Long-term service contracts do indeed partially include financing charges on the device which you use.









iPhone VoIP Banned in Germany

September 10, 2008

Dvorak on Bill Gates/Seinfeld Ad

September 10, 2008

Boost Your Smartphone Battery Life

September 9, 2008

As phones get smarter and we use them more to surf the web, send emails and other things, the batteries seem to get smaller. Some tips to get the most out of your battery are to turn off the radios you don't use. WiFi and bluetooth are prime candidates and on an iPhone you can even turn off the 3G network and use EDGE if speed is not so crucial.

In some cases where there is poor reception and you don't need the phone to work you can turn off the cellular radio altogether. Here is an article on the matter and some sites where you can go for more info on battery saving tips for your device:



Best Buy, iPhone 3G First Impressions

September 8, 2008

I had a very interesting day so far. A crying child had me up at 3:30 AM and I didn't get back to sleep. I figured I would take the opportunity to get ahead on my work. So iPhone, a bowl of cereal and coffee in hand I plopped myself in front of the financial news stations to see what the results of the weekend bail out of Freddie and Fannie would be.

Shortly after the cereal was done and a few sips into my delicious Elite Coffee, the internet went out.

60 Crucial IP Communications Interviews

September 5, 2008

Whenever I go to a conference, I learn a tremendous amount from the people I meet at the show. I really enjoy the impromptu networking which takes place at events as it allows me to learn so much about what is happening in the market. Ironically, I generally learn things I didn't think I would learn ahead of time. Quite often, I wish I would have known more about peoples' experiences before I met with them as it would allow me to be better prepared to ask pertinent questions.

I further wish I knew who was coming to events and and moreover I wish I could get a "brain dump" from them before the event so I could have a frame of reference before our conversations take place.

Imagine how much better networking at a show would be if I had an idea what people were generally thinking about the market before I even say hello.

In less than two weeks the world with gather at ITEXPO -- The World's Communications Conference to help select products for purchase, learn about the latest events in the telecom market and network with peers.

It is this last area where this blog entry should be of maximal benefit.







Multi-Touch+Camera+Voice+Force = New Interface

September 4, 2008

Remember when I said the GUI would become the gesture-based user interface or GBUI? I mentioned Apple's patents in the blog entry and now a new patent application shows Apple is looking to fuse gestures, voice, the camera and motion sensors together to create a brand new interface.

Ironically last night I was showing some young relatives some photos on an iPhone and within a moment each of them took the phone and started to flip backwards and forwards through photos. This was the first time I remember not having to show someone how do what I had just done on a computer or phone. Apple's new GBUI is so easy, a 3 year-old and a 4 3/4 year-old were able to intuitively understand how to do what they wanted with no help from me at all.



It occurs to me the power of combining gestures and the above technologies if done correctly will transform how we interact with computers and as a result, at least two things will happen:
  1. We will use computers in brand new ways.







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