Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Apple

Callwave Fuze, Unified Communications Plus

April 16, 2008

In the race to provide the best Unified Communications solution, there are just so many approaches. The various ways to achieve UC are staggering in fact. Companies like Microsoft have partnered with many companies to achieve seamless UC - with special emphasis on Nortel and Aspect. IBM has partnered with virtually all UC players - including Aspect and Nortel while companies like Avaya are thriving by not only offering their own solutions but a bewildering assortment of integration options.

But is it fair for only the largest players to get a seat at the UC table?

Novarra's Better Mobile Browsing Experience

April 16, 2008

A shift has taken place in internet usage and now more than ever it seems people want web access on the go. A single device in fact - the iPhone shows that if we make it easy to surf on the go, people will not only surf, they will pay for the privilege to do so.

Logically, this means service providers need to find ways to get their customers to not only embrace internet on the go but demand it. One of the best ways to do this is to make sure customers can access the net on virtually any device - not just the state of the art gadgets that can cost a month's salary or more in some parts of the world.

A company called Novarra has tackled the difficult task of internet-enabling devices which are not designed to browse the web in a graphically appealing fashion. The way they do this is with a content transformation gateway.



New TMCnet Record and New Writer

April 15, 2008

Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according to Webtrends, a company which measures web traffic.

As you might imagine, this is a staggering number of pages to be viewed in a month and after TMCnet, this number represents the most page views in a month out of all competitive sites worldwide. This is according to third party web measurement sites like Quantcast.

In other words a single community built on TMCnet outproduced any other single competitive site in total.

As I have promised before, as we grow we will ensure the quantity and quality of TMCnet articles and as such we recently added Rick Bye as a columnist. He wrote his first piece last week in fact.

Bye is a senior segment marketing manager with Zarlink and is responsible for leading the company’s residential gateway and consumer voice products development.







iPhone Denial of Service Vulnerability

April 15, 2008



Radware today discovered the iPhone Safari browser is vulnerable to denial of service attack. The specific model being tested was the Apple iPhone1.1.4.

In order to experience this problem a user must browse to a website containing malicious Javascript code. Once there, the code can trip up the browser and iPhone -- making it crash.

According to Radware, the Apple iPhone Safari browser is vulnerable to DoS attacks due to a design flaw that may be triggered by a series of memory allocation operations on the dynamic memory pool, which in turn triggers a bug in the garbage collector. The security hole is currently unpatched, leaving iPhone owners vulnerable to potential attacks until Apple issues a security update.

Assuming virus writers decide to exploit such security holes we may run into a situation where handheld device makers will have to ensure their devices have enough memory to handle endless security patches.







Why Mac Users Pay More for OS X

April 13, 2008

There is no question Microsoft could charge more for its OS if it worked as well as products from Apple. This is the feeling of ZDnet's Robin Harris and it is difficult to agree with the many lucid points made in his article.

Still, it should be noted Microsoft now has to deal with many products which they don't necessarily control. Apple has kept a much tighter reign on the products you could get working with a Mac.

For example, Apple makes the computers that work with their OS while Microsoft does not. When you consider all the manufacturers and various types of hardware challenges, BIOS revisions, etc you see Microsoft has become a victim of its own success.

Of course all of this is known and has been happening for years.

The reason things have changed as of late is that Apple is actually the market-share leader at something again which makes people more comfortable switching over to the Cupertino-based company's products and services.

In addition, the cool factor of Apple and the look of the company's product has only improved over the years.

No company seems to be able to match Apple in design except perhaps Bang and Olufsen.

Oh yeah...













Next iPhone to Have Bluetooth Stereo, GPS, Nike Integration

April 12, 2008



What's on your wish list for the iPhone? The obvious addition is a keyboard and faster connection (well that is my personal wish list anyway.) But certainly stereo bluetooth and GPS are on my short list as well.

According to Gizomodo -- who weaved a story from numerous far-flung sites, the next iPhone will have GPS, stereo bluetooth, better security against those pesky hackers looking to unlock the device and integration with the world's leading sneaker company.

There is also talk of the phone acting as a remote control. For what you may ask? It is unclear but perhaps it could be Apple TV?

Personally, I am waiting for full sneaker remote control integration so I can just press a button that says "run" and have the sneakers do the work.







Qwest Outage

April 12, 2008

Qwest is investigating an internet outage which took place yesterday. Apparently internet and VoIP service was interrupted for a number of customers yesterday afternoon.

Perhaps not coincidentally, some ISPs were also knocked offline which in turn took TMCnet down for about an hour last night.

Whether the incidents are related is not known to me at the moment but there seems to be a slim chance that numerous outages around the same time are unrelated.

To show you just how interconnected the nation's communications networks are, Verizon Wireless said 24 cell towers in western Colorado were off the air for more than an hour yesterday.

One would surmise Verizon is using Qwest fiber for backhaul from its cell tower sites.

[Rocky Mountain News]









Podcast: Ken Lamneck - President The Americas, Tech Data

April 10, 2008

Ken Lamneck
President
The Americas
Tech Data









Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was very interested in speaking with Ken Lamneck - President The Americas at Tech Data.

In our discussion we had a chance to embrace the concepts of virtualization, unified communications, NAS, how selling services is becoming a great business for VARs and more.

We also had a chance to discuss how VARs that do not provide complete solutions will lose business to others and will subsequently put their product sales in jeopardy.

Lamneck stresses that Tech Data wants to provide the best choices for their customers instead of pushing companies down a certain path.

There is much more but to hear it you have to listen to the podcast.




















Podcast: Dieter Thompson, TAG

April 10, 2008

Dieter Thompson
CEO TAG
I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions.

Thompson shares many things in this interview -- one important point is that many local telecom services are going up in price. is the FCC to blame? Is there really enough competition? Dieter goes into these areas and discusses why carriers in some cases won't even bid on contracts.

is WiMAX the answer?





TMCnet Gets a Redesign

April 8, 2008

Featured Events