Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Apple

700MHZ Spectrum

July 12, 2007

Google and others are looking to ensure some of the 700MHZ spectrum is allocated for broadband wireless and moreover available at wholesale rates in order to help foster new and innovative services. For more on this story see this USA Today article.   Interestingly I also read a Telephony article where CTIA President and CEO Steve Largent called the proposed rules “Silicon Valley welfare.”   What I find interesting is this portion of the Telephony article:   -----   Verizon Wireless vice president and general counsel Steve Zipperstein testified before the U.S. House Subcommittee on Telecommunications and the Internet, urging Congress to ignore Google and other Internet companies’ calls for open-access requirements to the 700 MHz bands, which are scheduled for auction in early 2008. Zipperstein said the results of such rules would favor the Internet companies over the wireless industry, effectively pre-determining the winners of the auctions in advance.

“The wireless industry has produced a steady stream of innovations -- from devices, to applications, to features -- that have given American consumers myriad choices about how they use their wireless service,” said Zipperstein in a statement.

iPhone Skype

July 9, 2007

Don't Buy an iPhone

July 9, 2007

iPhone Without AT&T

July 8, 2007

Call Center/CRM News July 6, 2007

July 6, 2007

Here is the latest in the contact center and CRM space. Interesting topics consist of call center trends in Mexico and New Zealand. I have always wanted to go to New Zealand by the way and just haven’t found the free 24 hours or so I would need just to fly their from the east cost of the US.   One other interesting item is the iPhone CRM link from CompanionLink.   Call Center Recording in the Hosted Environment NICE to Acquire Actimize What Teleconferencing Means to the SMB Mexican Contact Center Industry Shows Strong Growth Study Shows New Zealand Contact Centers Struggle with Turnover SugarCRM Announces Meet-Up Group Starting in Atlanta iPhone Gets CRM Sync Link from CompanionLink Air China Offers Enhanced Customer Service with Avaya's Solutions

VoIP News Week of July 6, 2007

July 6, 2007

Here is some of the recent news in the IP communications space this past week. The ShoreTel IPO is one of the more interesting stories. Also, check out the latest at JAHJAH and the others.   Truphone Now Has SMS-over-IP, Presence and Smart Log-On Capabilities PAETEC, Cedar Point, Sentri Team on Converged IP Net for Colleges What Teleconferencing Means to the SMB JAJAH Announces Mobile VoIP Alternative to AT&T Plan Enea and Kontron Help Drive IPTV Experience Initiative Voice Peering Fabric: The New 'Killer App' for Broadband Telephony ShoreTel Prices IPO Mobile VoIP Provider WiFiMobile Offers Wi-Fi Smartphones to US Consumers and Businesses IPTV Middleware Provider Espial Helping Telcos Lower TV Costs TMC Labs Honors Fonality Open Source VoIP Appliance XO Communications Joins the PAIX VoIP Exchange Interactive Intelligence SIP Interaction Gateway Connects VoIP, T1 Lines

One Hot iPhone

July 6, 2007

Nokia N800 The Real Story

July 6, 2007

What is the world’s toughest job at the moment? It has to be trying to compete head on with the iPhone. But as Om Malik points out, the Nokia N800 does a great deal of what the iPhone does not and did it sooner. A new upgrade enables Skype to run and has Flash support.

Frontline

July 4, 2007

It is Frontline Wireless LLC Vs. AT&T and Verizon in the upcoming 700 MHZ spectrum auction and Frontline co-founder Reed Hundt, a former FCC chairman is aggressively courting public opinion and the current FCC to ensure his small company gets an opportunity to win a portion of the new spectrum allotment.   At the heart of the argument is surprisingly the iPhone which Hundt says is like driving a Ferrari on dirt roads. Hundt’s argument continues by saying consumers want the iPhone but they are forced to use the Slower 2.5G AT&T Wireless network and further, they are forced into a two-year contract which costs three times more than the phone itself.   For a fascinating recap, check out this story.

TMCnet Goes Twitter

July 4, 2007

It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter. Since my typical reader is above 18 you may not be aware that Twitter is a service allowing you to send and receive messages via SMS on cell phones. People spend hours letting their friends know (in excruciating detail sometimes) about all aspects of their life. “I am going to have lunch.” “I am having a snack.” “I am sick,” are some of the things you may see while twittering.   But if you get sick of twittering with friends and are interested in using Twitter to keep up with the latest (and best of course) communications and technology news and analysis, be sure to check twitter.com/tmcnet.
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