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Rich Tehrani
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Apple

Samsung Galaxy Note Shipping at a Million a Month

March 28, 2012

Samsung did something unusual recently when it launched its Galaxy Note line of tablets starting at 5.3" and growing from there to a 10.1" edition which was unveiled at MWC 2012 in Barcelona. What was perhaps most unusual was the hybrid nature of the smaller device, allowing it to be not quite smartphone and not quite tablet. The challenge with such a design is that you have potentially created a Jack of All Trades and Master of None or basically a tablet too big to be used with one hand and too small to be used effectively with two hands.

To some degree I see the smaller 5.3" model appealing more to men because well men don' generally carry handbags. Point being you can fit the smartphone which could have been conceived by Lane Bryant in your pocket and have ample surface area to work on.

Then there is the smart pen or S-Pen which allows special functions to be evoked like screen copy and more - expect new apps to take advantage of the S-Pen capabilities according to the company.

So think about it - with the Galaxy Note line, Samsung designed not only a new form factor in hardware but also brought back the stylus - the exact same pointing instrument which Steve Jobs and Apple thought wasn't necessary.

Now it is way early to proclaim these devices a massive and lasting success in the market because the marketing push the company has been making is extraordinary.







Consumers Tell Mobile Carriers how to Save Millions

March 22, 2012

Wireless carriers spend millions on contact center calls related to device questions from their subscribers and to lean more Amdocs recently commissioned a survey which shows that while 83% of the 2,900 consumers surveyed are aware of self-service options, only 37% of consumers use them. Why? You may think because they don't have access to a PC or perhaps they have an Apple iDevice and are afraid the answer will be in Adobe Flash and all they will see is a series of question marks.

Well, if this is what you thought, you'd be wrong on both counts. The reality is that they expect the answers to be wrong or inaccurate.

So perhaps you are thinking, social media is the solution.



Aito Technologies Helps Carriers Leverage Sentiment Analysis

March 20, 2012

In the US, some of the most challenging times for carrier sentiment had to be when comedians and shows like SNL poked fun at the iPhone for not working properly on the AT&T network. And in such situations where the carrier’s network was slammed with traffic and the company was not able to come up with a solution quickly, there probably want much the company could do to change public sentiment.

But in many cases a reactive carrier can reduce churn due to customer dissatisfaction. And this is one of the goals of Aito Technologies a company in the customer experience analytics (CEA) space.

NQ Mobile Protects Android Phones from Malware and Viruses

March 20, 2012

Last year Roger McNamee mentioned that he doesn’t think Android has a bright future because of the malicious apps proliferating on the platform and to his point Android malware is up over 400% with no signs of slowing down. This is where NQ Mobile’s NQ Mobile Security app comes in. I recently met with Kim Titus who described the threat as being greatest over SMS as well as in parts of the world where apps are sideloaded. He believes 10% of Android devices in fact are infected and SQL injection as well as HTML5 are further challenges to securing this mobile OS.

Ascom Wireless Test Solutions Advance to Handle Burgeoning Data Demand

March 19, 2012

The number of people using their cellphone as a primary device is continuing to increase and this includes campus and corporate environments where the ease-of-use of a single device makes using a smartphone running Android, iOS or something similar the preferable corporate interface. In fact more than half of carrier data traffic is consumed from an indoor location making it important for operators to focus on ensuring signal strength is adequate in such environments.

At MWC in 2012 I spent some time with Ascom the network testing and monitoring company to learn about their partnership with iBwave Design software for in-building wireless network design. Through the partnership Ascom’s TEMS mobile network testing solutions enables engineers to use building coordinates to align their in-building presence and provide a baseline for route planning and walk testing. 

Apple's New TV to Force Tech Refresh and Cause More Apple Dominance

March 19, 2012

Early in the year Samsung wowed users at CES with it’s unveiling of the Galaxy Note, a 5.3 inch wonder with WXGA resolution or 1280x800. To put that in perspective, there are many 15 inch laptops with the same resolution. Apple for its part countered with the New iPad sporting a 9.7 inch display with 2048x1536 pixel density or a full 264 pixels per inch – the same as the iPhone 4s. The iPad boasts four times the number of pixels as the iPad 2 and one million more pixels than HDTV at 1920x1080 pixels.

Taqua Leverages WiFi, Introduces Backhaul Product at MWC 2012

March 10, 2012

Taqua has a made a name for itself serving carriers of all sizes with products like the T7000 for wireless and wireline switching, the T7100 for media management, trunking and peering as well as the TCS6100 for small cell and voice messaging services over 4G/LTE.

At Mobile World Congress 2012 in Barcelona I had a chance to speak with Payam Maveddat the company’s EVP of Product Line Management about the fact that carriers have become very interested in WiFi solutions. A frequent discussion at the show in fact was that carriers who wouldn’t even discuss WiFi with you a few years back are now actively asking for the technology to help alleviate the spectrum crunch they are all facing.

Maveddat explained that his customers are happy that they can leverage VoLTE, VoWiFi and femtocells with the company’s solutions.

New iPad Being Released by Apple

March 7, 2012

Update - the new iPad will be called "The New iPad." Not the iPad 3 or the iPad HD.

While we don't have a name for this new device yet - iPad 3 or iPad HD are what the rumor mill says, Tim Cook has verified the display will be a retina display at 264 pixels per inch. Apple says this is a million more pixels than a home HDTV. Moreover it will have an A5X quad-core processor.

CEO Tim Cook went on to differentiate the iPad from Android tablets showing how apps from Yelp and Twitter look like smartphone apps blown up when used on an Android tablet while on the iPad they look much better.

There will also be support for AT&T and Verizon 4G and more bundled apps. In addition, there will be dictation software included.

There will also be HD video recording at 1080P as well as a 5 megapixel camera and HD video conferencing and personal hotspot capability.







VMware Mobile Virtualization Helps Secure Consumerized IT

March 7, 2012

A great step forward for enabling security and management of devices in the brave new world of consumerized IT

Virtualization has certainly been a hot space over the last few years in-part due to the increased reliance on cloud-computing as well as the need to make data centers more energy efficient. Of course there is also cost savings associated with virtualization – allowing companies to squeeze out maximum performance from each server.

And mobile devices these days are as powerful as servers of less than a decade ago so it is natural to assume that there may be reasons to predict virtualization in the mobile world will become standard.

7 Wireless Data Cap Winners

March 7, 2012

Yesterday I outlined 7 Wireless Data Cap Losers and today I thought I would explore the flipside – in other words, who might win as a result of carriers becoming far stingier with their bandwidth allotments. After all, devices are becoming far more powerful and quad-core tablets and smartphones could become the norm by the middle of next year if not sooner. So with all this power and limited supply of bandwidth, how might user behavior change?

Here is my list of the 7 wireless data cap winners.

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