Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

AT&T

IP Fax Still Growing Thanks to Unified Communications (UC)and VoIP

August 7, 2008

Today I had the opportunity to sit in on a partner conference Sagem-Interstar put on in Montreal to help its partners and customers. The conference was attended by a number of resellers/integrators from around the world but the ones I met were primarily based in the US. Some of the takeaways from the conference were that fax is still doing well and although many have predicted its demise, it is alive and well yet going through a dramatic transition.

In fact the company repeated what they have told me in the past - many companies still have no idea how many fax machines they have and how much fax traffic they generate.

Buy ITEXPO Plane Tickets Soon

August 6, 2008

Good news: I have noticed plane fares for trips to ITEXPO this September 16-18, 2008 in Los Angeles have dropped by hundreds of dollars in many cases. As a show organizer, nothing makes me happier than having our event more accessible to everyone.

The Internet Telephony event has really evolved over this past decade and is now the the largest gathering of IP communications companies and decision makers in the world. It is the one place to be if you manage communications for a service provider, enterprise or are a reseller/developer.

You just have to be at this show if you want to network with the industry and see what is next and what is happening right now.

So I am happy to share the good news with you all and I hope to see you in September... In LA.











Cloud Computing Showdown

August 5, 2008

Cloud computing has so many benefits and the market is poised to continue its momentum. Companies like Amazon and Google were early players in this market but the early success of these companies has not gone unnoticed. Case in point, AT&T and soon (WSJ: subscription required) Verizon will be players in the space and AT&T already has a major customer.

Cloud computing is not perfect and Amazon has had a few high profile outages lately. It is worth watching to see if the industry will get to a point where outages will cease and moreover whether the increased competition will help grow the market in larger.

My take is there will be rapid growth in this area for many years to come -- barring more serious and high-profile outages of course.





DVR Ruling Good For Web Video and Cable

August 4, 2008

This past weekend the DVR in my house started to make an odd and intermittent buzzing noise. Suffice it to say it needs to go back to my cable operator. As I recall, the last time I had a DVR problem, a technician was sent to my house to bring a new box.

Having to deal with a truck roll every few years for a customer with one DVR doesn't seem like a smart proposition for a carrier. There just isn't enough profit margin to justify this cost.

The good news for Cablevision the company providing service in my area is that an appeals court just ruled that network DVR I just like CPE DVR but with a very long cord.

Media companies fought and won a court case which blocked Cablevision from providing such service and in April of last year Cablevision decided to appeal.





Gadgets Guilty Until Proven Innocent

August 4, 2008

magicJack Changes VoIP Positioning

August 2, 2008

It is early on a Saturday morning and a I flip through channels on the TV I noticed an infomercial for magicJack and I just can't believe how good it is. I have been hearing that the magicJack has been selling lots of these devices and the company's competitors tell me often that they are a very tough competitor.

The concept is simple. Use a USB-based ATA and connect any analog phone. The device gives you the best features of Skype and Vonage in one.

See Bill Kelly at ITEXPO in LA

August 1, 2008

Many of my blog readers know Bill Kelly well from his years of work building partner programs in the industry for companies like Excel and Cantata (after the company merged with Brooktrout).

Add to this a brief stint at Pulvermedia and Kelly becomes the perfect person to help improve the quality of ITEXPO conference content.

With Bill's vast experience he is the perfect person in fact to be at the show.

What will Bill be doing at ITEXPO? He will host two courses in the TMC University program, which is open to all conference attendees.  Bill's classes include "FMC/Mobility" on Tuesday September 16th and "IP Network Security" on Wednesday September 17th.

What are Kelly's thoughts on the show? Here is a quote from him:

"From an educational perspective, TMC University offers a unique opportunity for attendees to obtain third-party certification that recognizes their competence in selecting, installing and managing important communications solutions. As a part of ITEXPO, TMC University also provides a tremendous networking opportunity, and I'm looking forward to the entire event, catching up with colleagues and learning more about the latest solutions on the expo floor."  

And of course, much of the networking at the show might actually involve Bill as he is so connected .











Nortel Earnings August 2008

August 1, 2008

In a podcast conversation with Joel Hackney, President of Enterprise Solutions Business at Nortel I had a chance to discuss Nortel's earnings which were a mixed bag for the quarter. On the one hand there were eight quarters of year over year profit increases and revenue and gross margins increased compared to the same quarter (Q2) last year.

On the down side there was a wider net loss of $113 million, or 23 cents a share, compared with a net loss of $37 million, or seven cents a share, a year earlier.

Hackney did explain that the economic environment has been challenging, citing a "tough economy" and he mentioned work needs to be done to improve operational effectiveness and margins in the business.

Hackney went on to say, "Not only are we looking to become more effective and efficient, internally within Nortel from a cost perspective, we're taking our solutions externally and helping our customers do the same thing."

Other important takeaways were thoughts on the LG-Nortel JV, the Siemens acquisition by the Gores Group and what the rest of the years' earnings will look like.

Here is the podcast  for more.























80% of E-Mail Illegitimate or From Unknown Source

August 1, 2008

A look at my inbox confirms the findings of research which tells us that 80% of e-mail comes from illegitimate or unknown sources.

Officials say the study relies on a sample of 2.3 million IPs pulled from the Return Path Reputation Data Network, a cooperative data network that collects and analyzes e-mail data from more than 20 ISPs and other data providers representing more than 100 million mailboxes.

The spam problem is not going away and as I came back from Dallas yesterday I happened to be on a rental car shuttle bus around 6:00 AM in the morning. On the bust was a group of people with Blackberrys frantically clicking and scrolling. I could almost feel the spam being deleted from their devices as we drove the 15 or so minutes from the rental car areas to the terminal.

I kept thinking how much wasted time we all have in our lives because of spam.

Please don't tell me about spam filters. Yes I have one of these like many of you but if you have ever looked at what gets filtered you will see that there are occasional real and important emails in there that you need to receive.







Is It Just in Time Communications or UC?

July 31, 2008

Years back I coined a term Just in Time Communications (JITC) to encompass the idea of removing latency from human communications. Art Rosenberg is credited with coining the term Unified Communications and he often writes on the matter. JITC did not stick as a term but UC did.

The funny thing is Art's most recent article talks about removing the latency from UC and reminds me exactly why I liked the term JITC to begin with -- it is this human latency that needs to be removed from the equation.

I am not reopening the discussion of which term makes the most sense. I want the undustry to move forward and grow and term wars are really stupid.



Featured Events