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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

AT&T

Sonus CTO at ITEXPO

July 8, 2008

TMC is very excited to announce that Sonus CTO Vikram Saksena will be a keynote speaker at ITEXPO  this September. Saksena is responsible for the advanced technology direction in which Sonus heads and as such he is in a tremendous position to help service providers understand carrier technology is going.

Sonus is a leader in the IP communications space and they have accomplished a great deal over the years. They have successfully taken on much larger players in the IP communications equipment space and done a great job.

What can you learn from Saksena? How about -- Is IMS important to your success?



CallVantage Service to End?

July 3, 2008

I wouldn't be surprised to see AT&T CallVantage service come to an end. Tom Keating has more on what is speculation at the moment. UVerse is obviously a competitive product to CallVantage but you need AT&T DSL to get it. Here is the reason that CallVantage service probably needs to be phased out.

AT&T is no a network neutrality advocate and in order for CallVantage to have acceptable QoS levels, they would need other carriers to adhere to Net Neutrality.

Mobile Advertising Update

July 3, 2008

Todd Keefe to Promote ITEXPO West 2008

July 1, 2008

Deep Packet Inspection (DPI) Vs. Privacy

July 1, 2008

Over ten years ago many privacy advocates worried about Alexa as it was a company using a web toolbar in order to determine what users were doing online. Amazon eventually purchased the company and now Alexa has become a trusted provider of internet ranking statistics and other important information. It is interesting that many antivirus packages still classify the Alexa toolbar as spyware.

Google and other web companies have toolbars as well and oftentimes these toolbars are used to track every move users make online. The only difference between these more recent toolbars and the Alexa is that we have now become accustomed to them being on our systems and monitoring us.
 




One of the latest web privacy issues is deep packet inspection from companies like Sandvine as it lets ISPs and governments see the packets which are being sent and received online.

Podcast: Tangoe Al Subbloie

June 30, 2008

The Telecom Expense Management (TEM) space is doing well and many predict this segment to not only weather an economic downturn but they think TEM will benefit from potential corporate belt-tightening which will increase focus on expense management in the telecom and wireless spaces.

If you are wondering if this is indeed the case, I am happy to say I have just conducted a podcast interview with Al Subbloie, President, CEO and Founder of Tangoe, Inc. This company is a leader in the TEM market and as such Subbloie's views should prove to be quite illuminating.

He speaks candidly about the market, what you should look for in this space and why you would want to consider working with his company.

He also addresses the wireless market and talks about how RIM's Blackberry and the Apple iPhone have changed the TEM space.

Before you make a purchase decision in the TEM area, be sure to listen to this interview very carefully.













On The CounterPath to Success

June 30, 2008

If you want to build a perfect business plan, sometimes it makes sense to look at what has been successful in other markets and apply the same techniques in another space. McDonalds showed the world that a restaurant could become a successful worldwide chain and as such we have many worldwide restaurant chains today. This first successful chain shows the world that it can be done and the followers have an easier time and can even learn from the mistakes of the first.

In communications, we often borrow from the information technology space when looking for successful ideas. There are a few things the tech market has taught us over the years.

Allied Security Trust -- Let The Patent Wars Begin

June 30, 2008

You may remember a while back I wrote about Vocaltec selling some of its patents to what appears to be a firm that will become a patent troll. This scenario is becoming more and more common... Companies are now launching businesses based on buying patents and using them to sue others.

In order to combat such companies, Verizon, Cisco, Google, Telefon AB L.M., Ericssson, HP and other companies have joined together to launch Allied Security Trust -- an organization which will acquire patents and subsequently grant member companies nonexclusive rights to use them.

A quarter million dollars or so will grant you access to this exclusive patent club and another $5 million is required to be placed in escrow to help fund future patent purchases.

There are two interesting points here. One is the fact that there are a number of telecom companies in this group and second is the fact that Verizon sued Vonage recently for patent infringement.





Gary Kim on Broadband Speeds

June 27, 2008

Is Wireless Really Opening Up?

June 27, 2008



Is it possible that in front of our eyes, the US wireless market is opening up? It seems this is the case as MetroPCS Communications has just opened its network, allowing customers to bring devices from other networks which will be reprogrammed in the company's stores. The carrier is based on CDMA technology meaning you can bring certain Verizon, Alltel and Sprint phones to your local MetroPCS dealer if you are interested.

According to the AP, MetroPCS's network covers 14 large cities, including Miami, Atlanta, Dallas, Detroit, Los Angeles, San Francisco and Las Vegas. It had 4.4 million subscribers at the end of March.



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