Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

AT&T

Goodbye Bill Gates

June 27, 2008

Dear Mr. Gates -- I feel I know you well enough to call you Bill. You see, although we have never met, I feel like I owe you a huge debt of gratitude. I started loving technology while playing Pong and Space Invaders and shortly thereafter I became a BASIC programmer. First of all, thanks for ensuring this language was around and simple enough for a person to easily pick up on his own.

It is unclear what the computing industry would be like if it weren't for you and your company. You seem to have had an uncanny way of beating virtually every competitor your company ever had while you were in charge.

ITEXPO TMC University Courses Expanded

June 26, 2008




I promised yesterday that we would be devoting great focus to ITEXPO this week and to kick things off I want to ensure you are aware of the TMC University courses which will be offered at the show September 16-18, 2008 in Los Angeles. We have been running TMCU sessions for many years and we have had hundreds of graduates who walk away from the event better educated on various topics and if they pass the test at the end of the session(s), they also have the bragging rights of a diploma which can boost their resume value and get them valuable consulting/reseller assignments.

The program has focused on open source, SIP and IP-PBX topics in years past and for the first time we have greatly expanded the number of courses provided to ensure we can help you get certified in multiple courses at once. These are the important areas of the market where the seems to be great interest in certification as well as hiring.

Here is the complete list of topics and a page with the details.

  • Microsoft OCS
  • FMC/Mobility
  • Open Source
  • IP Network Security
  • Unified Communications
  • SIP
  • Software as a Service
  • SIP in the Contact Center
  • Next-Gen Call Center Management

  Date Course        

Tuesday, September 16, 2008

Microsoft OCS
Learn More  

Tuesday, September 16, 2008

FMC/Mobility
Learn More  

Tuesday, September 16, 2008

Open Source
Learn More
 

Tuesday, September 16, 2008

SIP in the Contact Center
Learn More   Wednesday, September 17, 2008 IP Network Security
Learn More
  Wednesday, September 17, 2008 SaaS
Learn More
  Thursday, September 18, 2008 Unified Communications
Learn More
  Thursday, September 18, 2008 SIP
Learn More
  Thursday, September 18, 2008 Next-Gen Call Center Mgmt
Learn More


Come to the show and try your luck skill at becoming a happy graduate, along with the hundreds of your peers. Be part of an elite group -- only at ITEXPO.






























Drive And Talk Via WiFi

June 26, 2008

Use that WiFi phone in the car... Good news for those of you who like your WiFi phone but just haven't been able to get it to work properly in the car. Now, you can use a WiFi phone or even take advantage of videoconferencing  while driving 70 MPH down the interstate.

This will come courtesy of Chrysler as many of their future cars will have a new entertainment system called uconnect which also has a 3G connection and in-car WiFi connectivity. The good news, we can really be connected wherever we are...

NXTComm, VPF, ITEXPO and More

June 25, 2008

I am back from NXTComm, the Voice Peering Forum and my trip to Vancouver. It is good to be home and I have so much to share. A few things you should know about are the fact that TMCnet was on-hand at NXTComm doing video interviews with a number of the movers and shakers.

Here is one of these interviews with Erik Linask and Sam Lisle from Fujitsu. This interview page has a menu of all the interviews so I hope you enjoy them all.

On another note, my team and I will be gearing up to put the final touches on ITEXPO which takes place September 16-18, 2008 at the Los Angeles Convention Center.



Is Ribbit The Phone Company of the Future?

June 24, 2008



As telephony opens up, many companies are looking to take advantage of the new possibilities  communications offers. One example is Ribbit, an organization which bills itself as Silicon Valley's first phone company. According to Crick Waters (pictured) one of the company's founders, this tongue-in-cheek description is basically a way of saying they look at telecom from a new angle.

To facilitate this new way of looking at telecom, they have developed APIs which let you interface telephony into applications. For example, their service is interconnected to SalesForce.com and subsequently you can make calls from within SalesForce.com which go out through Ribbit's network.



Goodbye PSTN

June 24, 2008

The following was written yesterday and did not post. This is my final VPF Summer 2008 post.

Shrihari Pandit got on stage this morning to kick off day 2 of VPF Summer 2008 (1,2,3,4,5) and discussed how the VPF is a distributed Ethernet network which has grown in 9 cities in the US and London. He then explained a bit about the ENUM database and how it is useful in a multilateral architecture. This allows automated [voice] peering - you can send calls to any other network [as long as the number is in the ENUM database] for free.

Move Avatar Buzz

June 23, 2008

You have heard me go on and on about avatars in the past. Here are some of my recent blog posts in fact:

Mobile Virtual Worlds Emerge

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do...

Posted on June 4, 2008 4:55 PM



VPF Summer 2008: Where Telecom is Headed Panel

June 23, 2008

This session is fairly interesting as it has to do with where telecom is headed. Gary Kim kicked it off and was followed by Claire Paponneau the excutive VP of Orange Business Services who handed it over to Pete Pattullo the President and CEO of NetworkIP, the company behind Jaduka.

Mario Rojas from Digicel, Dan MacNeil from XO and Mike Lee from Rogers rounded out the program.

This was an interesting panel with no single clear message but what it did was allow the audience to ask numerous questions which were answered by these telecom experts. Perhaps most interesting was question from the audience asking why broadband and triple play services in Europe cost so much less than they do in the US. Shortly after this question, Gary Kim asked the audience if they feel their broadband services are fairly priced.



AOL AIM For Windows Mobile

June 23, 2008

VPF Summer 2008 Kicking Off

June 23, 2008





Here are some shots of Shrihari Pandit the chairman of the VPF Summer 2008 conference here in San Francisco and Gary Kim who is keynoting. Shrihari who is standing at the podium thanked us all for coming and Kim explained to use that the service provider market is changing rapidly.

Video growth is happening at an exponential rate he says and for wireless carriers this is a huge deal. These carriers will need to figure out new ways to charge for providing this bandwidth he says. 

He further says service providers need to manage devices in homes (TVs and computers) and if they are too small, they will need to partner with other companies to make this happen. 





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