Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

AT&T

Billions Lost to Business Disruption

September 29, 2010

CDW recently performed a survey discussing just how much money is lost by business to disruption. Here are some of the findings:

  • 200 businesses completed the survey
  • Half (51 percent) experienced problems connecting to their IT network from other locations
  • Half (50 percent) had problems connecting from inside their business locations 
  • Nearly half of respondents (46 percent) said employees could not access the necessary company resources to do their jobs
  • Almost one-third (29 percent) said employees had problems communicating with each other via internal phone systems and/or e-mail 
  • 28 percent said their networks were slower than expected and could not support the increased traffic from remote locations
  • Hardware failures caused 29 percent of network outages, followed by a loss of telecom services to facilities (21 percent)
The survey reinforces the importance of of business continuity planning and moreover as we become more connected and our applications continue to rely more on the cloud, outages which used to cause minimal damage can become downtime disasters.

Here is more on the report (PDF) and how CDW plays in this area.



Latest on 4G Wireless Evolution Event Next Week

September 29, 2010

Here is the latest on 4GWE which is collocated with ITEXPO next week in Los Angeles - Oct 4-6, 2010. See you there.


4G Wireless Evolution • October 4-6 • L. A. Convention Center 4G Conference Agenda Speaker List Register Contact Us Exhibitor List 4G Wireless Evolution Continues to Evolve
Check out the newly updated 4GWE conference brochure.
  • New Speakers
  • More Sessions
  • New Exhibitors
  • More Opportunities to Network

Download the 4GWE Conference Brochure
Today for more information


The 4G Wireless Evolution conference is the epicenter of the communications and technology industry, but your conference experience doesn’t stop there.
Your 4GWE conference pass also includes:

4G Wireless Evolution

4GWE focuses on the evolution to a 4G infrastructure and the mobile broadband applications that it will enable. 4GWE represents the wireless ecosystem; from service providers seeking answers on delivering services and meeting demand, to device manufacturers and developers seeking to understand the killer 4G applications and the partners that will distribute these applications.



M2M Evolution

The M2M Evolution Conference embraces the any-to-any strategy of the Internet today.







Avaya Flare and Tablets at ITEXPO Next Week

September 29, 2010

Avaya Inc., on Flickr" href="http://www.flickr.com/photos/avaya/4990234868/">

The Avaya Flare interface is designed to be your enterprise social network and I recently witnessed it in person and running on an Avaya tablet which had a video camera, stereo speakers and more.

Avaya, Cisco and RIM want to be the enterprise tablet provider of choice and in Avaya's case their strategy revolves heavily around collaboration and video - they really see their solution as more of a competitor to the entry-level telepresence and other video endpoint companies.

I could go on but I am sure you've seen my live blog from the launch event by now and you are likely just as excited as I am to hear Avaya's Phil Edholm speak at ITEPO in LA about these exciting new developments. Mark your calendar for Tuesday, Oct 5th at 12:45 PST. Here are the details.







Sonos iPad Remote Control

September 29, 2010

I have been waiting for a over a month for the Sonos iPad application become approved because the wireless home stereo company has told me it was on its way and had new features. The software was approved last night and I spent a few minutes with it this morning.

In short the large screen size of the tablet allows the simple single zone interface to be been replaced with a multiple zone interface allowing you to see the status of  music players around the house.

Sonos Remote Control for iPad in action - video



Other interesting things you can do with this new app is drag and drop songs and albums into queues corresponding to various zones and create playlists with friends.

Sonos Controller 200 - standalone hardware remote - for comparison purposes


In addition you can now listen to AAC radio stations which means 100,000 additional choices to entertain you. in the past I have lauded the company for its ability to rapidly connect you with the programming of your choice so Sonos has made something great even better.

Sonos Remote Control for iPad in action - photo


One warning - when you download and run the iPad software it asks you to upgrade your Sonos system with new firmware and it takes a few minutes per device you have. And since the iPad has no multitasking ability at the moment, you can't do anything else with your Apple tablet while this upgrade takes place.

Sonos iPad remote and black S5 all-in-one music player


In short - this new and free software makes a great product better and moreover it makes using the physical remote control pictured above or iPhone software seem inferior by comparison.






















Special Offer on Optical Education

September 29, 2010

Latest on StartupCamp at ITEXPO West 2010

September 29, 2010

StartupCamp, Communications Edition which was one of the most exciting events at ITEXPO earlier this year in Miami has some exciting news. It has just named its final presenter - Cloud Telecomputers.

Here is an excerpt from the news release:

The organizers also announced a charity connection to StartupCamp that is sure to add intrigue to an already high-energy evening. Audience members will each receive up to $100,000 in play money, and with it instantly become "angel investors" for a night. Once all the companies have presented, attendees will be asked to "place their bets" by creating a portfolio of at least two of the startups.




Latest ITEXPO West 2010 Show Daily

September 28, 2010



The latest show daily for ITEXPO in LA is out and here are some headlines you may find of interest:

ALOE Systems to Exhibit Carrier Grade Softswitch Solutions at ITEXPO'Meet the HD Handset Vendors' Loaded with Chances to Win an IP phoneHD Voice - U.S. vs.



TerreStar Networks AT&T Satellite Phone is Here

September 28, 2010

Last year I conducted an interview with TerreStar Networks CTO CTO Dennis Matteson and he showed off his company's exciting new smartphone which works on 3G and Satellite networks allowing customers to utilize the best network for the call depending on circumstances. The video interview below shows you how this impossibly small device looks a lot like a Blackberry or any other smartphone which has a keyboard. This gadget really sets a new standard for sat phones and unlike most satellite phones, you won't feel like you are from the Jurassic when you take it out in public.



As satellites are farther than cell towers, you can expect this world phone to go through battery fairly quickly when communicating with them. In addition there is bluetooth, WiFi and lots of other goodies as part of the package.

Cindy Waxer covers the details on this phone's delay and release on TMCnet.







What Verizon, Time Warner Think of Video Shift

September 27, 2010



As TV shifts to mobile phones and the web it is interesting to see Verizon, Time Warner Cable and Time Warner the entertainment company all think they will be OK as the evolution continues. Verizon thinks FiOS will help them differentiate through add-ons and services like 3D made possible by its higher capacity lines.

Time Warner Cable thinks they are shielded from any problems because they will be supplying broadband lines which will not be affected by the change. Time Warner – the entertainment company for its part thinks it’s in OK shape because it supplies content – regardless of distribution method.

Last May, I wrote about how TV disruption may happen more slowly than you think and while my past post deals with content providers who are in no hurry to give up billions of dollars of affiliate fees to stream content for free, we need to look at the situation from the perspective of the user.





Smart SMS the Future of Advertising?

September 27, 2010

It is no secret that technology is moving the world from being relaxed to real-time  and companies more than ever need to be able to turn on a  dime to be competitive. But while industries have increased their speed, offline advertising has stayed fairly stodgy.

For example, online advertisers - many news sites in fact, launched targeted ad campaigns the moment they learned about the BP oil spill but television and radio advertisers have to wait a good deal of time for new ads to be created and distributed.

I was reading an interesting article on TMCnet from Bob Emmerson about how SMS can not only help entrepreneurs in third-world countries but it can also be used to update video ads (via MMS) in taxis and other places such as elevators, restaurants and grocery check-out lines.

As mobile advertising becomes a larger area and the addressable market becomes not only the devices mentioned above but every cell phone in existence, the opportunity for technology to help advertisers increase sales rates becomes very real. For example, let's say hundreds of thousands of people descend upon a sports arena - at the moment the MVP of the game is announced, advertisers can beam out targeted ads congratulating the player and offering a  related discount.

Then there are ads which can be rolled out tied to news of the day.

In short, the targeted and intelligent use of technology can help increase advertising ROI while helping boost carrier revenue.











Featured Events