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VoIP Market up 13% This Year

October 1, 2010

Infonetics says the VoIP/UC space will be up 13% this year over last. It is no secret that the current business environment is very tough and this growth in a single and relatively mature sector of the market reminds us there are many sectors of tech and communications which are even younger and subsequently hold promise for even greater growth rates.

4G, M2M, backhaul, optical, smart grid, cloud - these are only a few sectors of the market which are poised to continue growth - even in a very challenging macroeconomic environment.

The timing of the report is good as Tom Keating points out - since ITEXPO takes place next week and numerous industries will converge in Los Angeles to learn more about communications and technology - virtually every important sector will be represented via numerous vendors.

We hope to see you there Oct 4-6, 2010.





Leading Health CIO Joins ShoreTel During ITEXPO Keynote

September 30, 2010

My team has made a tremendous effort to bring more practitioners to ITEXPO to help our attendees learn from real-world experience of others. Our goal is to serve you better and we have had numerous requests to to add more real-world discussions to some of our content offering such as major speaking slots.

Rusty Williams, CIO of the Evangelical Lutheran Good Samaritan Society (seriously - they don't use an acronym?)  , a leading health services organization with more than 17,000 employees, will Join ShoreTel’s  Kevin Gavin in a keynote address at ITEXPO West 2010, on Tuesday, Oct. 5, at 3:30 p.m., in the Los Angeles Convention Center.

Remember - the show takes place Oct. 4 to 6.

Williams, heads up all technical and operational activities pertaining to information services, including creating and maintaining a corporate information services strategic direction. By attending the keynote you can learn from his experiences on how simplifying communications at his organization will empower more than 17,000 employees across the US.





SIP Trunking: 190 out of 200 Unprepared!

September 30, 2010

Photo of past SIP Trunking session at ITEXPO



Many thousands of attendees have been part of the Ingate SIP trunking sessions at ITEXPO over the years and yet Joel Maloff of Maloff NetResults notes, even a year ago, “it was like talking to the wind,” when it came to voice network security.

It seems to me the early part of the SIP trunking education was discovering what it was and how it could help you. Now that we are seeing massive adoption rates the next phase of market education will include SIP security and ensuring calls are protected from prying ears inside and beyond your organization.

Erik Linask has more in an in-depth article on the matter. Be sure to come to the SIP Trunking sessions at ITEXPO which is now the SIP Trunking-Unified Communications Summit.







Overview of ITEXPO West 2010 Events

September 30, 2010

Hi all, my marketing team was good enough to provide me with this comprehensive overview of ITEXPO and all the related events and content at the show which takes place Oct 4-6, 2010 - yes, next week. I hope this snapshot is something you find useful.

From Grids to Clouds, ITEXPO Has It Covered. So Much Value for Your Investment. Free Workshops, Great Networking, Amazing Keynotes, 12 Collocated Events.

Latest News from Plantronics and Alcatel-Lucent

September 30, 2010

I just happened upon the latest Internet Telephony newsletter and these articles are worth a  read. The Maryland headset story is focused on another state mandating hands-free driving but what makes it interesting is that Maryland drivers have the second-longest US commute. In addition the Alcatel-Lucent ng Connect initiative seems to be gaining traction with 22 11 member companies looking to develop a common framework and standards which will allow more sophisticated 4G and LTE services.


Finally, the Avaya and Skype story is good news for people such as myself who have been wondering why two communiocations companies with a  common parent aren't collaborating more closely.

» Pinger to Offer Free VoIP Calling with New App

» Avaya and Skype Partner for Better Business Communications

» Aastra to Demonstrate Microsoft Lync-Compatible Phones at ITEXPO West


Billions Lost to Business Disruption

September 29, 2010

CDW recently performed a survey discussing just how much money is lost by business to disruption. Here are some of the findings:

  • 200 businesses completed the survey
  • Half (51 percent) experienced problems connecting to their IT network from other locations
  • Half (50 percent) had problems connecting from inside their business locations 
  • Nearly half of respondents (46 percent) said employees could not access the necessary company resources to do their jobs
  • Almost one-third (29 percent) said employees had problems communicating with each other via internal phone systems and/or e-mail 
  • 28 percent said their networks were slower than expected and could not support the increased traffic from remote locations
  • Hardware failures caused 29 percent of network outages, followed by a loss of telecom services to facilities (21 percent)
The survey reinforces the importance of of business continuity planning and moreover as we become more connected and our applications continue to rely more on the cloud, outages which used to cause minimal damage can become downtime disasters.

Here is more on the report (PDF) and how CDW plays in this area.



Latest on 4G Wireless Evolution Event Next Week

September 29, 2010

Here is the latest on 4GWE which is collocated with ITEXPO next week in Los Angeles - Oct 4-6, 2010. See you there.


4G Wireless Evolution • October 4-6 • L. A. Convention Center 4G Conference Agenda Speaker List Register Contact Us Exhibitor List 4G Wireless Evolution Continues to Evolve
Check out the newly updated 4GWE conference brochure.
  • New Speakers
  • More Sessions
  • New Exhibitors
  • More Opportunities to Network

Download the 4GWE Conference Brochure
Today for more information


The 4G Wireless Evolution conference is the epicenter of the communications and technology industry, but your conference experience doesn’t stop there.
Your 4GWE conference pass also includes:

4G Wireless Evolution

4GWE focuses on the evolution to a 4G infrastructure and the mobile broadband applications that it will enable. 4GWE represents the wireless ecosystem; from service providers seeking answers on delivering services and meeting demand, to device manufacturers and developers seeking to understand the killer 4G applications and the partners that will distribute these applications.



M2M Evolution

The M2M Evolution Conference embraces the any-to-any strategy of the Internet today.







Avaya Flare and Tablets at ITEXPO Next Week

September 29, 2010

Avaya Inc., on Flickr" href="http://www.flickr.com/photos/avaya/4990234868/">

The Avaya Flare interface is designed to be your enterprise social network and I recently witnessed it in person and running on an Avaya tablet which had a video camera, stereo speakers and more.

Avaya, Cisco and RIM want to be the enterprise tablet provider of choice and in Avaya's case their strategy revolves heavily around collaboration and video - they really see their solution as more of a competitor to the entry-level telepresence and other video endpoint companies.

I could go on but I am sure you've seen my live blog from the launch event by now and you are likely just as excited as I am to hear Avaya's Phil Edholm speak at ITEPO in LA about these exciting new developments. Mark your calendar for Tuesday, Oct 5th at 12:45 PST. Here are the details.







Sonos iPad Remote Control

September 29, 2010

I have been waiting for a over a month for the Sonos iPad application become approved because the wireless home stereo company has told me it was on its way and had new features. The software was approved last night and I spent a few minutes with it this morning.

In short the large screen size of the tablet allows the simple single zone interface to be been replaced with a multiple zone interface allowing you to see the status of  music players around the house.

Sonos Remote Control for iPad in action - video



Other interesting things you can do with this new app is drag and drop songs and albums into queues corresponding to various zones and create playlists with friends.

Sonos Controller 200 - standalone hardware remote - for comparison purposes


In addition you can now listen to AAC radio stations which means 100,000 additional choices to entertain you. in the past I have lauded the company for its ability to rapidly connect you with the programming of your choice so Sonos has made something great even better.

Sonos Remote Control for iPad in action - photo


One warning - when you download and run the iPad software it asks you to upgrade your Sonos system with new firmware and it takes a few minutes per device you have. And since the iPad has no multitasking ability at the moment, you can't do anything else with your Apple tablet while this upgrade takes place.

Sonos iPad remote and black S5 all-in-one music player


In short - this new and free software makes a great product better and moreover it makes using the physical remote control pictured above or iPhone software seem inferior by comparison.






















Special Offer on Optical Education

September 29, 2010

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