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Rich Tehrani
CEO
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ITEXPO West 2010 News and Interviews

September 22, 2010

ITEXPO is almost here - and there will be lots of news broken at this event based upon what my team tells me. In addition, some of the early news on the event is beginning to break and I hope to see you October 4-6, 2010 in Los Angeles.

Check out this article on Aculab's new products, AMS Server & ApplianX IP Gateway 2.2 to be released at the show. AMS Server gives developers more choices for creating telephony-based applications through its API support of both C# and Python, the preferred languages of many business-oriented application writers.

22nd ITEXPO in 2 Weeks

September 21, 2010

This ITEXPO in Los Angeles in two-weeks will be the 22nd event and our best ever. Check out this message my team was nice enough to put together on my behalf today:

From Rich Tehrani, TMC CEO
----------------------------------------------------
ITEXPO West 2010 - The 22nd ITEXPO
October 4-6, 2010
Los Angeles Convention Center -- Los Angeles, California
www.itexpo.com




So Many Reasons to Attend ITEXPO in 13 Days

Dear Colleague,



ITEXPO West 2010 Hotel Situation

September 21, 2010

Genband Perspective 2010 Live Blog

September 21, 2010

CMO Mehmet Balos takes the stage and gives overview of the day - the goal is to better explain the company's goals and future.




President and CEO Charlie Vogt takes stage



2/3 of marquee SPs in 80 countries use Genband.
We are the single largest private company in telecom.
Takeaways from this event:

  • We are innovating more than anyone else
  • We are growing
  • We are global

Class 4 and Class and 5 switches were not forklifted as fast as we thought - but we see an opportunity as switching in the core becomes a bigger deal for carriers.

We consolidated 2,000 COs for Verizon to 200 - same features and functions with 10x less central offices.

Traffic and policy management will become big area of growth for us as well as:

  • switching
  • networking
  • services

Other areas of focus are network tranformation, convergence and broadband.

We have already shipped 200,000,000 IP ports!

Company founded 1999 under name General Bandwidth. We still ship original G6 gateway - has evolved into VoIP.

Packet line gateway - allows you to take all traditional interfaces and connect it to a softswitch. We acquired legacy technology from Siemens. We developed relationships with TEMs in tier 2-3 market.

There still needs to be more consolidation.


In 2008 we acquired ReefPoint - put us in networking business - we were in switching business before this.

We spent the last 18 months working on S9 - SBC - and it has twice the density of anything on the market.

We acquired the gateway division of NSN.

All the media gateways NSN uses in fixed world are from Genband.

We also have relationships with Ericsson and Alcatel-Lucent.































Genband Perspective 2010

September 20, 2010

Improve Call Quality and Save Lives

September 20, 2010

Apologies for the extreme headline - but please hear me out 

I just couldn't help think about how stress impacts health as I read a new survey from Empirix showing that poor customer service in organizations not only costs companies billions of dollars but it adds to customer stress. More than a third of call center calls have poor voice quality according to the survey and more important is the fact that 30% of consumers surveyed said they had voice quality problems with more than half their calls while up to 68% of these people would hang up and potentially call a competitor.

So roughly 20% of customers calling could be hanging up and calling the competition because voice quality is sub par.

Off to Genband, Metaswitch then ITEXPO Events

September 20, 2010



September is here and so is conference season as I head to Genband Perspective in Texas and then Metaswitch Forum in Orlando, FL. Genband has been on a tear recently with acquisitions in numerous categories as well as organic growth. I am very interested to see how much progress the company has made since my last visit with them.

Metaswitch too has been growing quickly and they've made a few acquisitions as well.

Facebook Phone

September 19, 2010

Why your next smartphone may be free

Speculation abounds that Facebook is working on a phone and it seems more than logical to assume it will be based on Android and sold via carriers. In fact one would imagine AT&T is trying like crazy to get an exclusive deal with the company as they desperately need a new hot product when the iPhone potentially becomes available on other networks.

In fact, it would be surprising if carriers haven't been chasing Facebook down to get such a phone with mass appeal out of the gate.

What Cablevision Needs to do Next

September 18, 2010

While others complain about their cable providers, I am pretty happy with mine - Cablevision and Optimum/Optimum Online. The company provides blazing fast Internet at reasonable prices and recently has added services such as WiFi almost everywhere I go, Caller-ID on the TV, and Internet control of the DVR including a mobile site. More recently the company rolled out an iPhone app which is even better than the mobile site in terms of its design.

Do I feel like I am getting a great value on my TV package?

A Blow to Sanctions: Iran Now Powers Regional Internet

September 18, 2010

As Iran pursues its nuclear ambitions it destabilizes the entire region and threatens to spread nuclear war technology throughout the middle-east. Just one side-effect of this trend will be much easier access to nuclear material by terrorists and Iran is already a well-known state sponsor of terrorism so this point isn't a leap of faith.

In response to Iran continuing its nuclear development, many western countries including the US are putting pressure on the country via sanctions which are making the lives of many Iranians much more difficult.

In response, Iran is working on building bridges to its neighbors with a network of road, railway, and tunnel schemes along with expensive port upgrades in what experts say is a concerted attempt to restore the country's traditional role as a trade hub.

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