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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Barry O'Sullivan joins Altocloud to Boost Marketing & Call Center Integration

March 12, 2014

“Marketing is eating sales,” said Barry O’Sullivan the new CEO of Altocloud, a company dedicated to producing solutions which can be used to create happier customers. Simply stated they have an analytics platform which integrates your contact center and marketing automation software in order to allow instant insight on what your customers are doing and more importantly, helping them receive increasingly personalized experiences with smarter interactions and faster resolution.

And having Barry on board carries a great deal of importance. He not only was a VP/GM at Nortel when the company was doing well, he also spent 11 years at Cisco, most recently as SVP & GM UC & VoIP.

Axis Communications Uses APIs and Low-Light Tech to Differentiate

August 5, 2013

One constant in business has been the ecosystem can be more important than the product. As an example, if a person is considering attending a conference, they typically look at the speakers and exhibitors to see if there is a fit before booking their trip. In other cases they will look to see who else is attending before they decide to pull the trigger. Over the last few decades a number of tech companies did their best to attract developers to their platforms to build their ecosystems.

Avaya Takes Networking Lead in SPB

May 15, 2013

At Interop Las Vegas 2013 Avaya was demonstrating their real-world Shortest Path Bridging (SPB) solutions and while interoperating with Spirent, HP and Alcatel-Lucent. Many of you will remember when Avaya was actually the enterprise division of Lucent before the company spun off just over twelve years ago. Randy Cross the company’s director of PLM discussed how there is a rapid move to software in the networking market and SPB is an evolution of MPLS allowing services to be created dynamically on the server where the applications reside or on the switches nearest the users.

This is one of the main benefits of SPB in-fact… It allows customers to simplify network creation and management by requiring service provisioning only at the edge of the network.

WebRTC Advisory Board Announced

February 20, 2013

One of the more exciting bits of news this week has to do with TMC and partners choosing the Inaugural WebRTC advisory board. After the huge success of the first WebRTC World show in Santa Clara, California, we wanted to make sure we worked with the absolute top minds in the communications, technology and WebRTC fields to ensure our conferences have the best content possible.

The next show takes place June 25-27, 2013 in Atlanta, GA. Here is a list of the new board members with Twitter handles for easy-following purposes.

Update: Jim Donovan's correct Twitter handle is now listed below.





Name/Company Member Handle Company Handle Jim Donovan
Acme Packet @jdrtc @Acme_Packet Tsahi Levent-Levi
Amdocs @tsahil @Amdocs Alan Johnston
Avaya @alanbjohnston @Avaya Chris McGugan
Avaya @cmcgugan @Avaya Arnaud Budkiewicz
Bistri @arnaudbud @Bistri Cullen Jennings
Cisco @cfluffy @CiscoSystems Steven Sokol
Digium @ssokol @digium David Duffett
Asterisk @dduffett ‏ @asteriskpbx Dean Bubley
Distruptive Analysis @disruptivedean @DApremium Geoff Hollingworth
Ericsson @geoffworth @ericsson Craig Walker
Fierspotter Labs @cwalker123 N/A Jan Linden
Google @jtlinden @google Justin Uberti
Google @juberti @google Stephen Brown
Mitel @mitelcloudchief @mitel Boris Selitser
Oracle N/A @Oracle Joe Burton
Plantronics @JoeBurtonCTO @Plantronics Goncalo Morais
Siemens @gnclmorais @SiemensEnt Mohan Palat
Sonus @mpalat @sonusnet Mark Weidick
TenHands @markweidick @TenHandsInc David Jodoin
ThruPoint @david_jodoin @Thrupoint Dan Burnett
Voxeo @voxeodanburnett @voxeo Alexey Aylarov
Zingaya @aylarov @Zingaya_Service





















Shockingly Nortel's Frank Dunn not Found Guilty in Canada

January 15, 2013

In February 2004 I was invited to a Nortel analyst day. The Canadian telecom giant had great news to share about their worldwide sales – especially in China. CEO Frank Dunn was the primary speaker at the conference and explained just how well the company was doing. Thereafter, I met with division head after division head and the story kept getting better.

Avaya and Mitel Cross at Canadian Border

November 16, 2012


New Jersey-based Avaya, spun out of Lucent and previously AT&T has a decades-long history of providing business communications solutions. With its purchase of Nortel’s business communications assets a few years back it picked up even more knowledge, know-how and relationships. Mitel, the Kanata, Ontario-based global business communications company cofounded in 1973 by Sir Terry Matthews is known for delivering superior technology. More recently Mitel has become publicly traded and acts sort of as a partner to the dozens of Sir Terry Matthews’s companies under the Wesley Clover Brand.

Turns out Cisco Cius Can't Compete With the iPad Either

May 25, 2012

Company after company is learning what most of instinctively know already – competing with Apple head-on is like trying to tackle a freight train with your bare hands as it is barreling down the tracks in your direction. Amazon with its Kindle Fire competed on price and used its services to subsidize the device. Other tablet makers are finding it virtually impossible to compete without such advantages.

Check out a Webinar on Telecom Visibility 2.0

March 20, 2012

For over 20 years I’ve been tracking Unimax a company that has been the only pure-play moves/adds/changes solutions provider to large enterprises around the globe. Andrew Hunkins was the founder/CTO/CEO throughout the years and my most memorable meetings with him were at the Harry Newton/CMP Computer Telephony EXPOs also known as CTEXPO in Los Angeles, California. A huge accomplishment for the company Hunkins founded was lasting – it’s been around since 1985!! This is a big deal.

Chinese Nortel Hack Unconfirmed by my Sources

February 15, 2012

Although reports have been swirling regarding Chinese hackers breaking into Nortel's computers for over ten years in order to steal trade secrets, I have been unable to confirm such a breach took place. I have tapped into a few high-level sources and they were unaware of anything like this happening - the internal Nortel employees would almost certainly need to know if such an attack was taking place.

After all, reports say that even Nortel CEO Mike Zafirovski had a computer which was compromised.

One of the reasons Nortel went bankrupt had to do with Chinese competitors Huawei and ZTE undercutting Nortel on price for carrier wireless and other products. So it easy to understand why many would easily believe that Nortel had been hacked.

And hacks from China are not unusual - they have happened to numerous US companies and even government agencies.

But again, would you not let your company workers know if this was the case?

Siobhan Gorman has a story in the Wall Street Journal on what happened at Nortel and it seems there is enough information to make you believe the hack was real. But still, I remain skeptical that the breach if it happened was on such a massive scale.









Need a New Car? Win a Mustang at ITEXPO in Miami Next Week

January 27, 2012



I think I may have one of the best jobs in the world. I admit it is a bit ADHD-inducing as I get involved in lots of areas from new media to the latest technologies in the market as I run this major media company which is TMC. Not only do I get help influence tens of millions of people online I also get to host live events where I meet many of the readers who frequent my blog and TMCnet - the main web portal of TMC where I am CEO.

But the most exciting part of my job comes twice a year when I give away a car to an unsuspecting attendee at ITEXPO. Next week - Friday Feb 3rd at 1:45 pm at the Miami Beach Convention Center, I get to give the next car away and it will be a Ford Mustang.



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