Avaya

Facebook and Twitter Advice from Avaya at ITEXPO in LA

August 21, 2009

Just before ITEXPO in Los Angeles Sept. 1-3 be sure to check out the Avaya session titled Technology on Tap: The Social Enterprise - Are you ready for it? This is where you can learn how to integrate Facebook, Twitter and other platforms into your enterprise and customer communications.

Taking place Monday August 31, 2009 at the (show hotel) Westin Bonaventure in Los Angeles from 7:00pm-9:30pm, attendees will have a chance to listen to and meet Paul Dunay the author of Facebook Marketing for Dummies and get a chance to check out Avaya Labs innovations.

Social media is becoming a more important element in corporate marketing and communications and I really give Avaya tremendous credit for choosing to educate companies on the topic.

As an added bonus the event will conclude with some handcrafted ales from the Bonaventure Brewing Company.

Posted in Avaya, Broadband, CRM, Call Center, Communications Developer, Conference, Consumer Electronics, FCC, Google, IP Communications, Microsoft, Nortel, Open Source, SIP, Social Networking, Speech Technologies, Technology, Unified Communications, Video, VoIP, Wireless

Google Listen: The Mobile Platform Wars Have Begun

August 21, 2009

Google today unveiled Listen, an application which allows users of the company's Android devices to search for content in podcasts based on keywords in the headline and description of the content. To me the incredible thing about this application is that it doesn't work with the iPhone, Windows Mobile or Nokia devices. No, this app is Android only at the moment. And while we may seem "Listen" on other platforms soon, for now Google has the potential to use the app to push sales of Android devices.

Posted in 4G, 4GWE, AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, E-Commerce, FCC, Financial, Gadget, Google, IP Communications, ITEXPO, Microsoft, Nortel, SIP, Skype, Social Networking, Speech Technologies, Technology, Verizon, VoIP, Wireless, Yahoo

ITEXPO West 2009 Happenings

August 20, 2009

Here is a new page dedicated to most of the features, benefits and events at ITEXPO West 2009 which takes place in Los Angeles in 13 days. We will update the page as new things happen or are worth sharing. In addition here is the first show daily from the event which is an electronic newsletter designed to keep you posted on the show. Be sure to register ASAP to get these delivered to you via e-mail.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conference, Consumer Electronics, E-Commerce, FCC, Fax, Gadget, Google, Green, IP Communications, IPTV, ITEXPO, Merger/Acquisition, Microsoft, Nortel, Open Source, Optical, Patent, Rates Technology, SIP, SaaS, Science, Security, Skype, Smart Grid, Social Networking, Speech Technologies, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, WiMAX, Wireless

Asterisk/Switchvox Telecom Training

August 20, 2009

With all the uncertainty in the world there are some things which we can agree upon. For example the demand for certain areas of technology has increased to grow even while global economies have not. We have seen that video, wireless and broadband are all segments of the market where new opportunities have presented themselves. Open-source too is another area where companies are looking to spend more.

Posted in AT&T, Avaya, Blackberry, Broadband, Call Center, Conference, Fax, IP Communications, Nortel, Open Source, SIP, Technology, Unified Communications, Verizon, VoIP

Win a Jeep and Gadgets at ITEXPO

August 20, 2009

The goal of ITEXPO is not only to be the most complete educational experience in the communications and technology markets we also want to make the show fun and exciting. This is why we still give away a car after doing so for a decade at a variety of shows we have hosted. In addition, we will also be giving away the following gadgets at the keynote sessions.

Sling Box Netbook iPhone 3Gs

Come to all of them in a few weeks in Los Angeles if you want a chance to win these shiny new toys.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, Call Center, Conference, Consumer Electronics, E-Commerce, Financial, IP Communications, ITEXPO, SIP, Technology, Unified Communications, Verizon, VoIP, Wireless

iPhone Bug not Specific to Truphone

August 20, 2009

Recently some media outlets reported incorrectly (links intentionally left out) that Truphone is not working on the iPhone due to a bug in Apple's OS. As it turns out this was a mistake which was caused by misreading a reference to the bug in a Truphone newsletter. I did just test the application out on an iPhone and it is fine. Here is more if you are interested.

Posted in 4G, AT&T, Apple, Avaya, Broadband, Google, IP Communications, SIP, Skype, Social Networking, Technology, Unified Communications, Video, VoIP

Telepresence at ITEXPO West 2009

August 20, 2009

I came across this press release and article on Brightcom's telepresence solutions which will be on display at ITEXPO. Telepresence is just one area of the market which makes the event a must-attend as companies can use the technology to cut travel costs and reduce their carbon footprint. Often in fact a travel budget is cut and an IT department is then left scrambling trying to find a video solution which will take the place of the lost airline seats/dollars. In fact this is why now would be a great time to register to attend the event and come visit Brightcom and the other video vendors at the show.

Posted in Avaya, Broadband, Communications Developer, Green, IP Communications, Microsoft, Nortel, Technology, Video, VoIP

AT&T Wireless Service Improves

August 19, 2009

As many of you know I carried two devices, a Verizon-based HTC XV6800 and an iPhone. I felt I needed both as the HTC phone was great for making calls and had a keyboard which was handy for long e-mails and blog entries. Cut-and-paste was also something the XV6800 and virtually all devices besides the iPhone had and on more than one occasion this feature was critical in getting a business deal done quickly.

But now that the iPhone has a landscape keyboard and can handle cut-and-paste, I let my two-year Verizon contract lapse and use my iPhone as a phone.

Posted in 4G, 4GWE, AT&T, Apple, Avaya, Blackberry, Broadband, Consumer Electronics, FCC, Financial, Gadget, Google, IP Communications, ITEXPO, Open Source, SIP, Skype, Social Networking, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, Vonage, WiMAX, Wireless, Yahoo

ITEXPO West 2009 Interviews Part 2

August 18, 2009

As a follow-up to the ITEXPO interviews I posted links to last week, here are the latest responses from the industry. Of particular interest are answers from Doug Mohney who explains how he got into the business by being employee number 11 or 12 at DIGEX. I also found the responses from Eli Katz of XConnect enlightening... If you are interested in peering or IP communications you want to give them a read.

Posted in 4G, 4GWE, AT&T, Apple, Avaya, Blackberry, Broadband, Call Center, Cisco, Communications Developer, Conference, Conferencing, Consumer Electronics, E-Commerce, FCC, Fax, Financial, Gadget, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Merger/Acquisition, Microsoft, Musings, Nortel, Open Source, Optical, Patent, Personal, Podcast, Rates Technology, SIP, SaaS, Science, Search, Security, Skype, Smart Grid, Social Networking, Speech Technologies, TMC Team, TMC Video, TMCnet, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, Vonage, WiMAX, Wireless, Yahoo

How Useful is Twitter Really?

August 18, 2009

I keep talking with company representatives who tell me they are on Twitter but don't know why. Perhaps their feelings have to do with the limited number of followers many companies have - often less than 50. At the opposite end of the spectrum with 7,100 followers is Oracle who has hundreds of thousands of customers and is arguably one of the largest software/hardware companies around.

Perhaps the biggest concern for people relying on Twitter as a marketing vehicle is the research which shows how many tweets are absolutely useless.

Posted in AT&T, Apple, Avaya, Blackberry, E-Commerce, FCC, Financial, Merger/Acquisition, SIP, Social Networking, Technology, Unified Communications, Verizon, VoIP, Wireless

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