Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Avaya

Hi Availability Unified Communications from AVST

April 18, 2009

For over a decade TMC has covered AVST and their wonderful unified messaging solutions - which in the nineties were the talk of the industry. But as is sometimes the case, when the industry talks about the next big thing, it doesn't always take off overnight. While UM was slow to catch on in the nineties, the last few years have seen an explosion of interest in both UM and UC. While you may think this is a long time to wait, remember some are still waiting for the glorious age of OS/2 to finally arrive.

CEBP - Why Don't You Die?

April 18, 2009

 


Perhaps the most maligned term in telecom is communications enabled business processes or CEBP. It is funny how just so many companies tell me they have a new CEBP solution and then go on to say they despise the term. What is more interesting to me is how so many companies are actually relying on CEBP for quick ROI on the solutions they sell.

Nectar Services Provides Hosted Avaya VoIP, SIP Trunking

April 18, 2009

Companies in the IP communications space have never been so laser-focused on ROI as they are today. Avaya for example makes sure to mention the cost savings benefits of IP communications every chance they get. According to David Giangano President of Global Channel for Nectar Services, today's corporations need his company to allow them to best-in-breed Avaya features on a hosted basis. And what's not to like about hosted solutions?

TMCnet for iPhone, Asia, Jobs, Cable, Satellite and More

April 15, 2009

As TMCnet has expanded I have to admit it is tough to keep track of all the sites we have which can help you in your job. To that end I decided to take a moment and list some of them which you may not be aware of. I thought this entry made sense as I have received some comments about how TMC should launch some of the sites listed below. This shows me there are just so many things we do that our 2-3 million unique visitors each month may not be aware of.

Who is Bidding on Nortel?

April 7, 2009

According to the Wall Street Journal, there are a number of companies vying for pieces of Nortel. The LTE research and carrier groups may go to Nokia Siemens Networks or NSN if the JV between Nokia and Siemens has its way. NSN sends my editorial team news of a win a day from around the world but few of these are in the US. This acquisition would help cement the joint venture as a true global player with much more strength in North America.

Where On Earth is Rich Tehrani?

March 31, 2009

I have been in 30 minute meetings throughout the two days I have been at VoiceCon and will be doing the same at CTIA which I travel to tomorrow. In between meetings I scrambled to find nourishment and potentially a restroom. Why did I do this? Well dear readers, I do it for you...

TMC Builds You Online Communities

March 26, 2009

Many people in the communications space have asked me recently what TMC's secret is. After all, we are in the toughest media environment of our lifetimes and we produced our best show ever and have more paying customers online than at virtually any other time in our history.

The answer may lie in a bit of luck and some skill. The lucky part is we built our first online community for a customer about a decade ago.

Stories Rich Tehrani Finds Interesting

March 25, 2009

New Edge Networks Providing MPLS Service over DSL, T1 and EVDO

March 23, 2009

I recently had a chance to sit down with Greg Griffiths the VP of Sales at New Edge Networks to learn more about how the company is helping customers by providing the latest MPLS technology over DSL, T1 and 3G wireless. One of the focus areas for the company is retail where this division of EarthLink has helped these companies transition from dial-up to broadband. One of the impressive parts of our discussion what the company does when it senses a problem with a company's connection. What they do is create a trouble ticket, update the web portal and send an email alerting the customer to the problem...

Skype Does SIP Trunking

March 23, 2009

Skype announced today that it is getting into the SIP trunking business by allowing native SIP calls to be connected directly to its network allowing enterprise communications systems to communicate seamlessly with Skype's network of users. During the Beta period, calls are carried at current Skype rates.

What this news does is take out the middleman. There really is nothing new in this release as this exact functionality has been available from companies like VoSKY, Skip2PBX, Pika and even Digium/Asterisk.

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