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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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TMCnet in Top 500 Sites in Blogosphere

November 13, 2008

Today I sent an email to the TMC team regarding how TMCnet ranks on URLFAN, a site which tracks rankings of websites in the blogosphere. The lower the URLFAN ranking the better and I am happy to say thank you to the blogosphere for allowing TMCnet to rank in the top 500 of all sites -- 479 to be precise.

These rankings are generated by the total number of links on blogs so the more links a site gets, the better/lower the score.

Here is the precise wording from the company's site:

Our system parses the millions of blog posts that are generated everyday, literally counting every mention of every website we come across. We filter out spam, broken links, and other various material to determine how many times your website was mentioned today. We reference this against every other website and determine where you rank among them.





ShoreTel's FlexGuard, A Great Idea

November 13, 2008

In an environment where leases and credit are becoming more difficult to come by, truly innovative companies who are able to do so, are coming up with new and innovative ways to extend credit to customers. Moreover, at least one company, ShoreTel has a new leasing system they call FlexGuard. What is it? Simply, a lease for ShoreTel unified communications solutions with a system replacement guarantee.

ScanSource Communications Presents Optimistic Outlook

November 11, 2008

The future of IP communications seems very bright according to Buck Baker the President of ScanSource Communications. I had a chance to speak with him, Mary Ellen Grom, Mike Ferney and Yvette McKenzie today and they seemed quite upbeat about their opportunities. Of special note is their distribution of Polycom products such as videoconferencing. This area of their business is doing well as it offsets reduced travel budgets.

ScanSource plays a vital role in the distribution of products and services, shipping thousands of boxes daily from a 600,000 square foot warehouse outside of Memphis, TN where they help resellers with cash flow and even financing.



Update From IMPACT NOW 2008 Orlando

November 11, 2008



I am still here at IMPACT NOW. The exhibit hall is open and doing quite well. This is a very successful event with a good deal of buzz in the exhibit hall (see photo). It is interesting to contrast the negativity of Wall Street and many US industries which are having tough times with how well this event is doing.

My iPhone Application Update

November 9, 2008

Here is a state of my iPhone article which lets you know about some applications you may want to consider and some you may not.

Fring: This wonder-software allows the iPhone/iPod Touch to stay connected to people on various communications networks from Skype to MSN Messenger. In reality, as amazing as this software is, the voice quality on Skype calls is pretty poor on most every call I have tried. Perhaps this is just my phone but who knows.

President Obama And The Coming Tech Revolution

November 6, 2008

I will admit it is difficult to put the words tech and revolution together less than 24 hours after John Chambers cratered confidence in technology with a conference call which mentioned that the next quarter will likely see revenues 5-10% lower than the same quarter last year.

But as we get past this hopefully-temporary negative news, I believe we are getting ready for another technological leap where companies of all sizes begin to embrace technology like never before.

It may be useful to go backwards before we progress and in so doing let's stop in the late nineties when Al Gore mentioned the term information superhighway in a speech on TV. Almost immediately the tech markets were abuzz and I remember the next Internet World expo saw traffic increase exponentially.

You see, government has always had a huge influence over tech.

AudioCodes Earnings up 15.3%, Adds HD Voice

November 3, 2008

In a tough market, AudioCodes did not disappoint. They beat their numbers by 2 cents per share as revenues rose 15.3% year-over-year to a record $46.6 million. GAAP net income rose to $3.1 million and non-GAAP net income rose 72.3% year-over-year to $4.8 million. In addition, this year the company has purchased over four million shares of its stock.

Moreover, the company has just announced support for HD Voice which in my opinion is fantastic news.

VoIP 1, Economy 0

November 2, 2008

What a fall season it's been. With the economy uncertain, world leaders actually discussing the word crisis on a regular basis and layoff levels not seen in years, you would expect every industry to lie in shambles. In fact, many a sector has been really hurt by the slow down. Thankfully, IP communications is not one of them.

Recently Dialogic and LifeSize came out with pretty good news in the IP communications market.

SMBs Buy Better Communications To Combat Slowdown

October 31, 2008

 In an economic slowdown, companies need to focus now, more than ever on their communications solutions. Today's technologies can make your company more efficient, save you money directly on communications costs as well as travel and even real estate.

Recently I had a chance to speak with Praful Shah, VP of Strategy from RingCentral, a company providing hosted communications services and he told me the last four weeks have seen business increase dramatically.

In a reaction to this increase, RingCentral surveyed its customers and found some very interesting trends. The company framed the survey as how Main Street is reacting to Wall Street - with a specific focus on the SMB.

Selling Communications in a Recession

October 29, 2008

Thoughts from Jon Arnold and a discussion regarding Nortel, Avaya and Cisco



How do companies navigate a slower economy? Well, you first need to show strength to ensure your potential customers are not scared off. As Jon Arnold points out today, this is a challenge companies like Vonage have struggled with. You also need to provide ROI.

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