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Rich Tehrani
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SMBs Buy Better Communications To Combat Slowdown

October 31, 2008

 In an economic slowdown, companies need to focus now, more than ever on their communications solutions. Today's technologies can make your company more efficient, save you money directly on communications costs as well as travel and even real estate.

Recently I had a chance to speak with Praful Shah, VP of Strategy from RingCentral, a company providing hosted communications services and he told me the last four weeks have seen business increase dramatically.

In a reaction to this increase, RingCentral surveyed its customers and found some very interesting trends. The company framed the survey as how Main Street is reacting to Wall Street - with a specific focus on the SMB.

Selling Communications in a Recession

October 29, 2008

Thoughts from Jon Arnold and a discussion regarding Nortel, Avaya and Cisco

How do companies navigate a slower economy? Well, you first need to show strength to ensure your potential customers are not scared off. As Jon Arnold points out today, this is a challenge companies like Vonage have struggled with. You also need to provide ROI.

Nortel Wall Street Event Kick off

October 28, 2008

I am here at the Nortel Wall Street event at the New York Stock Exchange. I had an uneventful trip into the city and am now on the sixth floor of the New York Stock Exchange building waiting for the day to kick off. While my coleages in the office are busy writing up the latest Nortel News which was released on the wires early this morning, I am here live in New York awaiting the day's festivities.

The itinerary given to us mentions a welcome from Araldo Menegon, VP Northeast Region, Nortel's enterprise transformation vision by Joel Hackney, President Enterprise, and finally a keynote by Don Tapscott, author and enterprise 2.0 strategist and finally a roundtable discussion with Araldo, Joel and Don.

Nortel has had some financial troubles as of late and the company's stock is lower than at any point I can find via various stock charting programs I use which go back to 1982. Still, the enterprise has been a bright spot for the company and partnerships with Microsoft and IBM have helped.

.tel Gaining Momentum

October 27, 2008

Over 100 registrars will sell the .tel domain name according to Telnic Limited. While it is too soon to know how successful .tel will be as a top level domain name, I am optimistic that it will make communicating easier.

Telnic unveiled the technology that powers .tel service at DEMOfall in San Diego in September. Since then, the domain name has been dubbed as "game-changing", "the white pages killer" and "the Google of online address books". A number of brand owners have already started the documentation process to apply for their trademarks with the registrars.

Digium/Asterisk World Has Nine Booths Already

October 23, 2008

With all the gloom and doom talk, I thought it might be worth sharing some really good news. I just got back into the office this morning after traveling for a few days and heard the great news that Digium Asterisk World already has nine companies participating in it.

As you know, this event is being collocated with ITEXPO February 2-4 in Miami, FL. My team tells me they have been calling companies for about two weeks regarding this event and I can tell you from experience, nine booths in two weeks in a new collocated event is quite an accomplishment and more importantly tells you how much interest there is for open-source communications in the world. Even in a very strong economy, you don't see such high levels of interest.

The ITEXPO team thinks this part of the show will sell out very quickly and with the premium space the pavilion enjoys, it is not a surprise to see such strong interest.

Back From Dialogic One

October 22, 2008

Strategy Change: Make Money

October 21, 2008

In my conversations with a number of CEOs of small tech and communications companies, one thing has become clear. The market for exiting businesses has become tougher. This is common sense and the added challenge is with today's stock market valuations, there are thousands of bargains out there. This just means the odds of a start-up or existing concern getting picked up at significant valuations has been considerably decreased.

There are a number of company heads who have recently come to the conclusion that while hoping for an acquisition by Google, Cisco and others they need to simultaneously work on getting customers.

Dialogic: Video is the New Voice

October 21, 2008

One of the more exciting conferences I have attended lately has to be the Dialogic One Event at the Hotel Del Coronado in San Diego, CA. Rob Martinez, VP Sales Americas kicked off the event, speaking to global partners from over 125 companies who were in attendance at the kickoff session last night (see pictures throughout). Martinez thanked the enthusiastic crowd and sponsors and explained what we would see over the next few days. After a short intro, Martinez handed the microphone and stage over to Nick Jensen, the President and CEO of Dialogic.

Jensen was right at home on the stage and as always, was full of passion and enthusiasm.

LifeSize HD Conferencing Improves While Saving Customers Money

October 21, 2008


There are few technologies which are a crucial part of helping companies not only save money but also become more productive and efficient. As technology and especially the internet and broadband IP communications continue to transform industries, conferencing and collaboration solutions have improved at a rapid clip. As high definition video communications gets better, it begins to truly approach the realism of live interaction.

Recently I took a trip to the island of Manhattan to meet with Colin Buechler, Senior VP Marketing of LifeSize to learn how they are helping companies offset the effects of a slowing global economy through the intelligent use of the latest in IP communications technology.

Dialogic One -- Day Two

October 21, 2008

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