Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Avaya

Voice Carrier Wants a Big Piece of the SMB VoIP Pie

April 14, 2011

The business VoIP market has a tremendous amount of growth potential based on a recent FCC report I highlighted last week. And perhaps the most exciting aspect of the market is there is no single leading player which comes to mind – especially for the SMB. And losing and gaining marketshare in the segment can be done quite rapidly if you aren’t careful. Case in point are Comdial and Inter-Tel: two major players in the SMB CPE space just a decade-and-a-half ago.

Important HD Voice Research Report Available

April 7, 2011

You probably know I have been a huge proponent of HD voice as to me it’s an inevitable outcome of transitioning away from the PSTN to IP-based networks which allow us to upgrade CODECs without having to downshift our conversations to technology which was invented many decades ago. When I was a kid, television was an 11 inch black-and-white screen which seemed to always have Walter Cronkite on it and changing the channels was a manual and rotary process.

Yet, the incredible tech advancements we have seen in the television space haven’t yet fully materialized in the world of telephony. Sure, I can have high-quality conversations if a call stays on IP networks and there is no need for transcoding or jumping onto the public switched telephone network.

Leading SIP Client Bria Gets Upgrade to 3.2

April 6, 2011

Skype, FCC and Google News

February 16, 2011

Rich wearing the TMC hat
(No, I couldn't find any St. Bernard pics)
Apologies for not blogging in some time - I've been wearing my running TMC hat as CEO which means meetings, strategy sessions, mission statement updates, etc. TMC is growing rapidly and it is an exciting time to be in media and TMC is fortunate to have some really great customers partnered in our success and loyal readers like you. I am always amazed - when you become a blogger you have so many ideas, you can't get them all out regardless of how much time you have. I want to spend the rest of the night writing but alas, I cannot.

ITEXPO Wrap up from Voice of Asterisk

February 15, 2011

In case you missed ITEXPO or were looking for added perspective, Allison Smith, "The voice of Asterisk" has a summary of the show from her perspective. I have had the chance to speak with a few of the people behind IVR voices and it is always an interesting experience to put a face to a very familiar voice which you have communicated with for years.

In here blog post, Allison explains how she got to ITEXPO, what it was like to speak there at the demo theater and she gives her review of the keynotes as well. It was great meeting her at the show and she is available to make custom IVR prompts for your company so reach out if you are interested.

Why PAETEC Acquired XETA Technologies

February 9, 2011

Updated at 6:15 pm EST 2/9/11 with comments from Arunas Chesonis chairman and CEO of PAETEC at bottom

Last week at ITEXPO the rumor on the street was PAETEC may be doing a deal in India soon since Chairman and CEO Arunas Chesonis was in the country. Well it seems if this is the case it comes on the heels of another purchase - XETA technologies was just picked up by the company today.

I know what you're thinking - the company is on a mission to roll-up all other companies who use all caps in their names. Of course you are only partially right as PAETEC sees strong synergy here as XETA is a large reseller of Avaya, HP, Juniper, LifeSize and Mitel gear with a strong focus on the healthcare, financial and retail markets.

For Xeta, the move makes sense as its long-term chart looks like the Manhattan skyline just after the Empire State Building was built - basically a massive valuation around the Y2K/dotcom time frame when most companies were installing new gear. Other than that it has been mostly in the $2-$3 range for the last five years or so.





ITEXPO East 2011 Tues, Feb 1, SIP Trunking, Cloud Computing & More

January 30, 2011

Be sure to get to ITEXPO on Tuesday, February 1st to take advantage of what has shaped up to be a great pre-conference day of networking and learning about communications and technology.

First up us Ingate's SIP Trunking Workshop at 1:00pm. Here is the schedule for the day:

  • 1:00pm – The Case for SIP Trunking
  • 1:30pm – Delivering SIP to the Enterprise
  • 2:30pm – The Value of a Service Provider Demarcation Point
  • 3:30pm – Ensuring Interoperability: The Key to Service Revenue Growth
  • 4:30pm – Addressing Security Issues
  • 5:30pm – Generating Revenue from HD Video
  • 6:30pm – Wine Reception

Then at 2:00pm is Telecom One-on-One, a JS&A Power Networking Event. Bring lots of business cards and the sooner you start planning, the more meetings you can schedule and the more networking you can do.

ITEXPO East 2011 Schedule

January 27, 2011

Dear ITEXPO attendees - thanks again for registering and we look forward to hosting you next week. My team just sent out this email of schedules and happenings from the show and it is so detailed and explains so much that I decided to pass it along. I hope you find it worthy of keeping on hand at the event.

ITEXPO

February 2-4, 2011



Austin, Texas Selected For ITEXPO West 2011

January 27, 2011

I have some very exciting news to share regarding ITEXPO. I alluded to it a few weeks back and now it’s here. ITEXPO West 2011 will be moving to the Austin Convention Center in Austin Texas, on September 13-15, 2011. ITEXPO was launched in San Diego, CA at the Hotel Del Coronado and moved to Long Beach and eventually Los Angeles.

Facebook Ad Connect Coming Soon?

January 26, 2011

Last week I detailed 11 things Facebook needs to do with their $1.5B but in terms of rapid revenue production the #1 item on the list should have been developing a Google Adsense competitor. In the last year or so Google has modified how it shows ads, taking into account search behavior before presenting an offer. This can lead to some interesting side-effects. For example, when I was in a meeting with a prominent company in the communications space, someone asked me why an ad for dresses is showing on TMCnet - I had to explain how Google uses past search behavior to show ads.
Featured Events