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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


VoIP Market up 13% This Year

October 1, 2010

Infonetics says the VoIP/UC space will be up 13% this year over last. It is no secret that the current business environment is very tough and this growth in a single and relatively mature sector of the market reminds us there are many sectors of tech and communications which are even younger and subsequently hold promise for even greater growth rates.

4G, M2M, backhaul, optical, smart grid, cloud - these are only a few sectors of the market which are poised to continue growth - even in a very challenging macroeconomic environment.

The timing of the report is good as Tom Keating points out - since ITEXPO takes place next week and numerous industries will converge in Los Angeles to learn more about communications and technology - virtually every important sector will be represented via numerous vendors.

We hope to see you there Oct 4-6, 2010.

Leading Health CIO Joins ShoreTel During ITEXPO Keynote

September 30, 2010

My team has made a tremendous effort to bring more practitioners to ITEXPO to help our attendees learn from real-world experience of others. Our goal is to serve you better and we have had numerous requests to to add more real-world discussions to some of our content offering such as major speaking slots.

Rusty Williams, CIO of the Evangelical Lutheran Good Samaritan Society (seriously - they don't use an acronym?)  , a leading health services organization with more than 17,000 employees, will Join ShoreTel’s  Kevin Gavin in a keynote address at ITEXPO West 2010, on Tuesday, Oct. 5, at 3:30 p.m., in the Los Angeles Convention Center.

Remember - the show takes place Oct. 4 to 6.

Williams, heads up all technical and operational activities pertaining to information services, including creating and maintaining a corporate information services strategic direction. By attending the keynote you can learn from his experiences on how simplifying communications at his organization will empower more than 17,000 employees across the US.

Overview of ITEXPO West 2010 Events

September 30, 2010

Hi all, my marketing team was good enough to provide me with this comprehensive overview of ITEXPO and all the related events and content at the show which takes place Oct 4-6, 2010 - yes, next week. I hope this snapshot is something you find useful.

From Grids to Clouds, ITEXPO Has It Covered. So Much Value for Your Investment. Free Workshops, Great Networking, Amazing Keynotes, 12 Collocated Events.

Latest News from Plantronics and Alcatel-Lucent

September 30, 2010

I just happened upon the latest Internet Telephony newsletter and these articles are worth a  read. The Maryland headset story is focused on another state mandating hands-free driving but what makes it interesting is that Maryland drivers have the second-longest US commute. In addition the Alcatel-Lucent ng Connect initiative seems to be gaining traction with 22 11 member companies looking to develop a common framework and standards which will allow more sophisticated 4G and LTE services.

Finally, the Avaya and Skype story is good news for people such as myself who have been wondering why two communiocations companies with a  common parent aren't collaborating more closely.

» Pinger to Offer Free VoIP Calling with New App

» Avaya and Skype Partner for Better Business Communications

» Aastra to Demonstrate Microsoft Lync-Compatible Phones at ITEXPO West

Avaya Flare and Tablets at ITEXPO Next Week

September 29, 2010

Avaya Inc., on Flickr" href="">

The Avaya Flare interface is designed to be your enterprise social network and I recently witnessed it in person and running on an Avaya tablet which had a video camera, stereo speakers and more.

Avaya, Cisco and RIM want to be the enterprise tablet provider of choice and in Avaya's case their strategy revolves heavily around collaboration and video - they really see their solution as more of a competitor to the entry-level telepresence and other video endpoint companies.

I could go on but I am sure you've seen my live blog from the launch event by now and you are likely just as excited as I am to hear Avaya's Phil Edholm speak at ITEPO in LA about these exciting new developments. Mark your calendar for Tuesday, Oct 5th at 12:45 PST. Here are the details.

Latest on StartupCamp at ITEXPO West 2010

September 29, 2010

StartupCamp, Communications Edition which was one of the most exciting events at ITEXPO earlier this year in Miami has some exciting news. It has just named its final presenter - Cloud Telecomputers.

Here is an excerpt from the news release:

The organizers also announced a charity connection to StartupCamp that is sure to add intrigue to an already high-energy evening. Audience members will each receive up to $100,000 in play money, and with it instantly become "angel investors" for a night. Once all the companies have presented, attendees will be asked to "place their bets" by creating a portfolio of at least two of the startups.

Latest ITEXPO West 2010 Show Daily

September 28, 2010

The latest show daily for ITEXPO in LA is out and here are some headlines you may find of interest:

ALOE Systems to Exhibit Carrier Grade Softswitch Solutions at ITEXPO'Meet the HD Handset Vendors' Loaded with Chances to Win an IP phoneHD Voice - U.S. vs.

MPLS University at ITEXPO West 2010

September 28, 2010

I wanted to be sure my readers are aware of the following event at ITEXPO which has been quite popular at past events. We are looking forward to hosting you at the show next week - and I hope you all have a safe trip to the show.


MPLS University is a forum for IT and business professionals to bring their questions about network reliability, always-on connectivity, regulatory requirements, security, and cost control. Join us for two FREE MPLS University sessions at the Internet Telephony Conference and Expo (ITEXPO) and learn how to put your network to better use in your business.

Tuesday, October 5, 2010
Room 153 A/B, Los Angeles Convention Center
Los Angeles, CA

Avaya ITEXPO Reception this Sunday in LA

September 28, 2010

Avaya's Technology on Tap workshop and networking reception returns to the Westin Bonaventure this Sunday in Los Angeles, CA from 7:00 pm to 9:30 PM. Here are the details and we hope to see you there:

Free ITEXPO Workshop:
Avaya Technology on Tap–Rethinking Design

Good design influences the user experience; Great design transforms it.

TerreStar Networks AT&T Satellite Phone is Here

September 28, 2010

Last year I conducted an interview with TerreStar Networks CTO CTO Dennis Matteson and he showed off his company's exciting new smartphone which works on 3G and Satellite networks allowing customers to utilize the best network for the call depending on circumstances. The video interview below shows you how this impossibly small device looks a lot like a Blackberry or any other smartphone which has a keyboard. This gadget really sets a new standard for sat phones and unlike most satellite phones, you won't feel like you are from the Jurassic when you take it out in public.

As satellites are farther than cell towers, you can expect this world phone to go through battery fairly quickly when communicating with them. In addition there is bluetooth, WiFi and lots of other goodies as part of the package.

Cindy Waxer covers the details on this phone's delay and release on TMCnet.

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