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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Amazon Fire Phone Should be a Laptop

October 24, 2014

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone need to be a laptop? I know what you’re thinking... Rich Tehrani flew to Colorado to do a story on legalized marijuana which includes sampling.

Can Apple's Haunted Empire Still Make Hits?

March 20, 2014

Isn’t it funny how much of the world has changed thanks to Steve Jobs? As I sit here at my computer using a mouse and GUI, which Jobs popularized while listening to MP3s, another industry he revitalized, I am fascinated by how much this man changed computing. Over a decade ago, my company TMC launched a show in the biometrics space called BiometriTech and another in the tablet space, Tablet PC Summit. Both shows failed because the companies in the industries failed to make products in volumes that translated into marketing budgets which allowed for a successful conference.

How TextGen Converges Texting with Service

March 7, 2014

Face it, your customers don’t want to talk on the phone, they want to communicate with you the way they do with everyone else, using text. Sure, this is a generational issue but the young are getting older. Moreover, the parents and grandparents of all those kids have learned something very important in the past decade… If they want to communicate with their younger family members, they better buy a pair of reading glasses and learn to text.

But many companies aren’t prepared for a world where customers text them.

Blackberry's Smart Pivot to M2M

January 24, 2014

The machine to machine (M2M) market is growing rapidly – as sensors become cheaper to embed in our clothes, appliances, shipping containers and just about everything else. In fact, one estimate pegs the market as worth $88 billion in nine years from now. Hundreds of billions of sensors will soon be sold, presenting an opportunity like few others. More importantly, there is no market leader in the space big enough to block out everyone else.

Does Microsoft Need to Fire Bill Gates?

October 2, 2013

Steve Ballmer and Bill Gates are synonymous with Microsoft’s management and for many years the duo did a fantastic job creating value for customers, shareholders and employees. While the company is far from in trouble, possessing huge amounts of cash and cash flow, it has flopped in many areas which they saw as important. Phones and tablets are a few of these spaces and you may want to add search in as well. Unfortunately these are the products of the future.

Americans Don't Know They Want Wearable Tech Yet

July 8, 2013

Recently a headline stating that most Americans don’t want wearable tech caught my eye and reminded me of many past of articles regarding consumer choices which were just plain wrong. The piece can be summed up with the following paragraph:

The April telephone poll of 1,011 Americans 18 and older found that only 34 percent of those polled who make $100,000 or more a year would consider buying or wearing a consumer-grade smart watch or smart glasses. For those with a significantly smaller income, $35,000 annually, the percentage of those interested in the technology increases to 47 percent.

The implication of the headline is the wearable market will remain a niche and while this could very well be the case, the reality is consumers and analysts have no idea where markets which haven’t been invented yet will be in the future.

HP Proves That Samsung, Apple and Google Will Win in Hardware

July 1, 2013

At one point in time HP had the best combination of mobile devices anywhere. They owned their own line of PDAs and also purchased Compaq who made the IPAQ – a game-changing device if there ever was one. The thing I liked about the IPAQ versus the Palm 7 which was a competitive device released around the same time was that COMPAQ decided to forego battery life for a bright color screen. In many ways the iPhone 5 reminds me of the first IPAQ device – especially when it prematurely runs out of battery power.



Tactus: The Huge Smartphone Advance You Don't Know About

January 18, 2013

Ever hear of Tactus? The company develops an ultrathin membrane that sits over the display of any touchscreen device that is also essentially invisible when not in use. But should you abruptly desire the use of actual keyboard buttons beneath your fingertips, the Tactus membrane will suddenly spring into action on demand and magically create a raised and fully operable 3D set of keyboard buttons for you. Suddenly your touchscreen has an actual keyboard on it.

See Blackberry 10 in Action on the Z10

January 16, 2013

A Larger iPhone - Apple Will HAVE to Listen Now

January 8, 2013

Sometimes I feel like a broken record MP3 player but when you know you are right and you are a student of history, you see the mistakes companies make before they do. On July 8th of 2010 I told you that larger Android devices would be a threat to Apple. The point was that Apple is repeating its mistake from the eighties where it had its own hardware competing against many manufacturers. At the time price/performance was the Achilles heel of Cupertino but now the challenge is not only price/performance but form factor.

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