Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


ITEXPO Keynoters Announced

November 5, 2009

We are thrilled to announce a slew of top notch keynoters for the upcoming ITEXPO which takes place in Miami, FL Jan 20-22, 2010. I will share them with you by first explaining why they were invited:

A keynote picture from ITEXPO East 2009 in Miami

Open Source

One of the biggest trends in tech this last decade has been open source and while you may not know this, I was a UNIX (the Linux precursor) system admin at TMC back in 1982 or so and I am a big fan of this OS which is reliable, stable and the strong basis for cost-effective solutions in a number of fields.

Verizon Termination Fee Increase Necessary

November 5, 2009

I just came across an article by Glenn Hall on the which details outrage at the fact that Verizon charges $350 for their early termination fee - essentially this fee just doubled. His point is that as devices get more and more powerful and device envy increases, we should encourage upgrades. And his point makes good sense.

The challenge for Verizon Wireless is the incredible amount of money they have spent on their network.

Microsoft Doomed?

November 1, 2009

Bill Gurley writes correctly that Google is positioned to take over the world. I am certainly paraphrasing and adding some personal bias - he describes in detail how the company invested great sums of money to assemble a superior turn-by-turn GPS database which includes a street view and in so doing is now able to take marketshare from competing mapping vendors by using advertising to subsidize the cost of acquiring this information.

Advertising revenue in fact will drive the company's operating system, software as a service and just about everything else.

As the company shares part of this revenue with partners you have seen wide adoption of Android by wireless carriers and no doubt hardware vendors installing the Google Chrome OS are next.

Blackberry Storm 2 Analyzed

October 28, 2009

I spent some time analyzing a Blackberry Storm 2 in a Verizon store in Norwalk, CT where I chatted with prospective customers as well as Verizon store employees and management. First the phone itself is improved with WiFi support, a capacitive touchscreen and worldphone support. I think typing on the device is about as good as it is on the iPhone at this point. Although a common feature of smartphones I really like the ability to go back to my last application.

Google Maps Navigation Analysis

October 28, 2009

As Om Malik points out, turn-by-turn GPS navigation with voice guidance has come to Google Maps and carriers can't be happy about it. Who is even less happy? TomTom and Garmin. According to Google, less than 1% of navigation devices are connected to the cloud and ironically my TomTom Go 740 Live with Google local integration is one of these devices and it is limited - it really only allows you to query Google for local establishments and it does receive real-time traffic data.

Speaking at VoIP Conference and Expo 2009

October 27, 2009

I really excited to speak at the Illinois Institute of Technology Rice Campus for the VoIP Conference and Expo 2009. This will be my first time to this event and interestingly the third time in recent weeks in which I am in Chicago instead of Vegas for a show. Maybe the city didn't get the Olympics but they certainly seem to have gotten all the shows - WiMAX World, Supercomm and now this event.

Getting back to my talk - I am moderating a Keynote Panel titled: Are the "Bells" ringing for Carrier VoIP?

Boingo on Blackberry

October 27, 2009

Attention Blackberry Users: you can now quickly and immediately jump on and off over 100,000 hotspots around the world without the painful process of entering a user name and password. Boingo, a global provider of WiFi service has become a friend while I am on the road. The company provided me an account over a year ago and since then I have been able to enjoy rapid access to hotspots in hotels, around town and in airports all over the world. I consider this type of service a must have for anyone who wants to stay connected to broadband networks on the go.

The Smart Product Ecosystem and 2D Barcodes

October 23, 2009

Yesterday I discussed TMC's evolution to a company growing rapidly by building communities in a number of new topical areas. One such space is the smart ecosystem market which focused on the rich relationships between partners in various markets. For example the iPhone app store is a huge ecosystem as is Avaya's DevConnect program. I also mentioned yesterday that TMC is partnering with experts in other areas to combine our community building technology and infrastructure with the absolute best content available.

TMC Adds Important New Business Development Position

October 22, 2009

I wanted to alert my readers to some exciting news happening at TMC. As you likely know TMC is among a handful of media companies growing at a time when the media landscape is in dramatic decline. As you might imagine this growth is primarily online. Over the last decade and especially in the last few years we have focused on building online communities (Channels and GOCs) for customers who sponsor these areas as they rapidly attract focused decision-makers from around the world.

Droid Gets Early Rave Review

October 21, 2009

Yesterday I mentioned some negative comments about the new Motorola Droid. I have never seen the device and I mentioned that in my blog entry. I did see photos which I said were boxy. And quite frankly I have little confidence in Motorola as I have seen them release disappointment after disappoint across multiple product lines.

Featured Events