Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Blackberry

Heading Over to CTIA Soon

April 3, 2009

Twitter to Save GM

March 27, 2009

It was bound to happen -- you can't keep a company down forever. The answer to GM's ailing sales and image problem can be solved with one simple new service which links Twitter to its safety enhancing OnStar system. Using speech recognition you can now keep in touch with your Twitter friends and leave your Blackberry in the house. All this is great to hear because even the cops are crashing because they are typing and driving.

This news has special importance to me as I am looking forward to reading the updates from my friends that relate to their traffic status and how they hate red lights.

TMC Builds You Online Communities

March 26, 2009

Many people in the communications space have asked me recently what TMC's secret is. After all, we are in the toughest media environment of our lifetimes and we produced our best show ever and have more paying customers online than at virtually any other time in our history.

The answer may lie in a bit of luck and some skill. The lucky part is we built our first online community for a customer about a decade ago.

Twitter Killing Economy ;-)

March 25, 2009

Stories Rich Tehrani Finds Interesting

March 25, 2009

New Edge Networks Providing MPLS Service over DSL, T1 and EVDO

March 23, 2009

I recently had a chance to sit down with Greg Griffiths the VP of Sales at New Edge Networks to learn more about how the company is helping customers by providing the latest MPLS technology over DSL, T1 and 3G wireless. One of the focus areas for the company is retail where this division of EarthLink has helped these companies transition from dial-up to broadband. One of the impressive parts of our discussion what the company does when it senses a problem with a company's connection. What they do is create a trouble ticket, update the web portal and send an email alerting the customer to the problem...

Managing Telecom Expenses Becomes More Important

March 22, 2009

At a time when the world is tightening its belt but still using broadband and wireless services like they are going out of style, you might imagine an increasing portion of companies would be interested in managing telecom expenses. And if you think about it - with companies cutting travel budgets and utilizing technology to substitute for air and other forms of travel, it makes sense that broadband and telecom costs could increase while headcounts shrink.

During the recession of the early nineties telecom costs decreased

more or less in lockstep with business activity and headcount. Nowadays this is far from the case as companies further look to reduce costs with hosted solutions which they used to run locally. In addition, there is an increased focus on accessing information everywhere - via phones, netbooks and smartphones.

Hotel Broadband Issues

March 22, 2009

One of the most maddening parts of traveling for me has to be finding hotels which have adequate bandwidth. Generally you have to learn the good properties from bad via trial and error. For those of us used to continuous and fast broadband access, having to wait for a computer to respond due to poor hotel connectivity is frustrating beyond belief. In this economy, many of us need to be more productive than ever and often work efficiency is directly related to speed of information access.

Blackberry Troubleshooting Webinar

March 19, 2009

Please excuse the self-promotional plug but I thought it worth mentioning that on March 31, 2009 there will be a TMCnet webinar focusing on the top 10 BlackBerry troubleshooting tips for enterprise activations. The growth of the RIM platform continues at an incredible pace and as companies look to become more efficient it makes sense to be as educated as possible on the various errors and problems you might encounter.

This particular webinar will focus on a slew of important topics from device issues to the server to integration with Exchange/Outlook and carrier issues. Here are the details and registration information:



Cisco's Plans for Flip video

March 19, 2009

For a good look into what Cisco is trying to do with the new Flip line of video recording devices it announced it will acquire today, check out this great article written by TMC's Michael Dinan who recently interviewed Charles Carmel, Cisco's vice president of corporate business development. The company's Linksys division will be "headquarters" for this product line and there is already talk about how the best of current Linksys products can be combined with the best of Flip. Like I surmised earlier today, adding telephony to these popular devices may give the iPhone and other mobile devices a real run for their money.


One other quick thought - so many companies are trying to eke out a living in social networking  but massive traffic levels have equated to paltry ad revenues so far.

Who would have expected the hardware company supporting all these video addicts to be the actual money-maker? Although counter-intuitive, Apple more or less gave away songs to increase the sales of profitable music players.


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