Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Blackberry

More IP Communications/VoIP Interviews

September 11, 2008

IP Fax on Mainstream News

September 11, 2008

Kanye West Arrested in LA

September 11, 2008

I realize this has nothing to do with my typical subject matter but as you know as I get closer to a trade show I do look for nice segues to help me discuss the show. For example, next week, ITEXPO will be held in Los Angeles and coincidentally about an hour or so ago, Kanye West was arrested in Los Angeles.

So coming to ITEXPO can not only be good for your career and help you supply your users with a better IP communications experience, you can come to the show in the city where Kanye West was actually arrested. If you come to the show via LAX, you can actually visit the airport and perhaps gate where Mr. West -- famous for the song Gold Digger and Stronger among others -- was handcuffed and taken away.

With any luck -- being LA and all -- you may get to see other celebrities arrested on your way to the show as well. If you do -- be sure to drop me a line.

Silliness aside -- we are all looking forward to seeing you next week in LA.





Telus Nabs Huge VoIP Deal

September 11, 2008

Congratulations are in order to Telus who won a $7 million dollar deal with an 18 month RFP to provide VoIP and call center solutions to Vancouver's 311 contact center which supports 200 sites including City Hall, the 311 Contact Center, the Vancouver Police Department, the Vancouver Fire and Rescue Department, the Vancouver Board of Parks and Recreation and the Vancouver Public Library.

I really love Vancouver -- it is a beautiful place that seems to never get dark with amazing seafood and a good number communications companies.

Congratulations once again to Telus on this big win.

Here are some photos from my last Vancouver trip:


·         Vancouver Photos

·         Leaving Vancouver

·       








iPod Touch: Your Next Office Phone?

September 11, 2008

Recently at a launch event, Steve Jobs had a less than earth-shattering presentation where it seems the news of his health was more interesting to most reporters than the products being rolled out. Having said that, there was apparently huge news unveiled at the show if you are a VoIP-head like me.

You see the new iPod can do VoIP because it has an extra wire connected to the headphone jack.

Do you remember in 1994 I predicted in Internet Telephony Magazine that Apple would come out with something called a VoIPod? Well I got the name wrong but the concept is still the same -- the new iPods can do do VoIP which means there is a chance these devices will become primary phones for college students and others who are in areas where there is ubiquitous WiFi.



Another application of course is in corporations where iPods could become primary phones for workers.







Phone.com on ITEXPO

September 11, 2008

I was just reading the Phone.com blog by Ari Rabban where he mentions:

ITExpo is arguably the largest gathering of the VoIP industry. The conference and expo is a great place for the industry to gather, network and exchange ideas about the industry.
As the founder of ITEXPO, it's been a long road since we first launched ITEXPO in 1999, but my team has worked very hard to make ITEXPO the premiere communications event in the industry.

Currently this show is the only one in the world we know of which attracts resellers, service providers and business decision makers. It has truly become the gathering place of the communications industry and we are busy this week putting the final touches on what we think will be the best show we have ever held.

Remember the show is next week -- September 16-18 in the Los Angeles Convention Center -- West Hall.

Ari I hope to see you at the show and the same goes for all of my readers.










ITEXPO West 2008 Show Daily #1

September 10, 2008

ITEXPO West 2008 attendance for the upcoming Los Angeles, California event to be held September 16-18 is looking great and I just can't wait for the show to start. We are brimming with enthusiasm about this year's event and it will truly be the World's Communications Conference. Perhaps the most exciting thing about this year's show is the record number of companies making news at the show. We are absolutely thrilled about this and are doing our best to help you absorb all the news emanating from the show in an easily digestible format.

Why Wireless Carterfone is Needed

September 10, 2008

The Carterfone ruling is what allowed the AT&T network to be opened up to competition and basically was the result of AT&T trying to stop a company from adding a device which was acoustically not electrically to their network.

The 1968 Federal Communications Commission allowed the Carterfone and other devices to be connected directly to the AT&T network, as long as they did not cause damage to the system. This ruling (13 F.C.C.2d 420) created the possibility of selling devices that could connect to the phone system using a protective coupler, and opened the market to customer owned equipment.

Many companies including Skype have tried to apply this ruling to the wireless market and changing the practice of bundling service and device with long-term contracts consisting of early-termination penalties. I actually thought this matter was over.

But today I came across a press release from The Phoenix Center which says that if the FCC were to regulate the way the mobile industry operates, consumers would lose out. Their point is that the result of such moves will be higher costs for mobile devices with no guarantee of lower service costs.

This is why their press release is right:

Long-term service contracts do indeed partially include financing charges on the device which you use.









ITEXPO West 2008 Show Guide

September 9, 2008

I have been looking at the show directory for next week's Internet Telephony Conference & Expo and am very happy to report this event will be one of the best we have produced. When I saw the draft of the directory on the way to the printer I immediately asked my team to have it turned into a PDF so everyone can see it in advance.

Most of the links below will get you directly to the PDF which is 17 MB in size so please don't download over dial-up or wireless where you pay per minute.


My show letter is a great place to start as it gives you the details of what is happening at the show.

All the top names are in the show... Cisco, Avaya, Time Warner Cable, Mitel, Interactive Intelligence and Dialogic. In addition, the most important open-source communications companies will be exhibiting.




Boost Your Smartphone Battery Life

September 9, 2008

As phones get smarter and we use them more to surf the web, send emails and other things, the batteries seem to get smaller. Some tips to get the most out of your battery are to turn off the radios you don't use. WiFi and bluetooth are prime candidates and on an iPhone you can even turn off the 3G network and use EDGE if speed is not so crucial.

In some cases where there is poor reception and you don't need the phone to work you can turn off the cellular radio altogether. Here is an article on the matter and some sites where you can go for more info on battery saving tips for your device:



Featured Events