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Rich Tehrani
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New Skype Spock Chatbot Dissapoints

August 5, 2016

Will the Clinton Vs. Trump Outsourcing War hurt your Business?

July 27, 2016

With tens of millions of jobs lost in the U.S. due to outsourcing (including contract manufacturing), we can expect the topic to be a huge talking point until election season ends. Typically, you would expect the Democratic candidate - Clinton to be anti-outsourcing and the Republican - Trump to be against.

Surprisingly though, in this case, Trump is the anti-free trade candidate - actually he says he wants fair trade.

Now, there's this, a new ad from super-PAC, Rebuilding America Now which shows Clinton speaking at a closed door meeting and saying there is no way to stop outsourcing. The speech coincides with a $5 million dollar donation from an Indian politician to the Clinton foundation.

At the end of the ad - an Indian speaker says "That's good news for a lot of us," implying she is giving a speech to the people who are doing the outsourcing.

The allegation is she got paid off to ensure there is no stopping outsourcing.

Ad Age tells us the Clinton camp tried to get the networks to stop running the ad but instead drew more attention to it.

Zang to Grow Communications PaaS offerings at All About the API

July 20, 2016

Here at the All About the API 2016 show in Las Vegas I got a chance to catch up with keynoter Davide Petramela to talk about Zang. The company is a division of Avaya focusing on Platform as a Service – it isn’t unlike Nexmo or Twilio but the difference may be the Avaya tie-in meaning, the company can draw on years of telecom heritage and experience.

In some ways, it may be closer to Kandy from GENBAND.

His keynote focused on Disrupting the Pace of Innovation where he said, "The next level of innovation in the digital economy is driven by the ability to embed communications right into cloud-based applications.” He continued, “Zang is on the forefront with dramatically simple tools and APIs that enable developers and designers to build their vision in a heartbeat."

With Polycom, Siris Capital Builds Impressive UC Holdings

July 11, 2016

Many where caught off guard when they learned Siris Capital outbid Mitel for Polycom but there are some good reasons for Siris to have made this move. After the Mitel acquisition was announced, I detailed the good and bad about the deal.

Here were the two comments which I placed in the bad category:

Bad: Polycom most logically should have ended up merging with Plantronics IMO – the companies are geographically close to one another and the synergies between headsets and other endpoints seemed like a perfect fit. I’ve thought this for many years.

API of the Week: Use Flowroute to Access the Multibillion Dollar Telecom API Space

May 18, 2016

Flowroute is one of the companies in technology that “gets it” when it comes to APIs. Yes, I know APIs aren’t new… Us developers have been using them and function calls since programming progressed beyond punch cards. It’s for this reason, some underestimate how much is happening in this area of technology. They may not realize just how much opportunity there is in opening up your platform to the world of developers and becoming the hub at the center of a thriving mini-economy you help create and foster.

The company had also sent me this email and it is so powerful, it literally took my breath away.

IDT $19.99 Cloud UC Package Delivers Solid Channel Value

May 7, 2016

IDT Corporation has been a visionary in the VoIP space for almost two decades and I’ve always been impressed with the company’s technology and range of solutions in the SIP trunking and hosted PBX spaces. Recently, they have become very aggressive in the UC space, going after a channel and looking to be the disruptor in the market they helped create in the 1990s.

In an in-person interview, IDT/Net2Phone President Jonah Fink told me he thinks his company will keep people up at night. For example, IDT has had decades to build out its international infrastructure which includes POPs and nodes in five cities in Brazil as well as London, Hong Kong, Chile and Peru. They offer unlimited calling to Mexico and Canada as well as a core hosted PBX/SIP trunking plan which consists of South America, Western Europe and Central America.

Mitel Buys Polycom: The Good and Bad

April 15, 2016

This post has been updated on April 15, 2016 at 4:30 pm with feedback from Wes Durow, CMO of Mitel. Also, it turns out we broke the news on the potential of this merger even earlier than thought... December of 2015.

Last month my fellow TMCnet blogger Peter Radizeski broke the news that Mitel was buying Polycom – so if you’re a TMCnet reader, once again, you got in front of this news. Peter had more thoughts on the matter today as it became clear the acquisition was happening.

Digital Transformation is Powering Vertical's UC Growth

April 13, 2016

Industry veterans remember some of the big mid-market brands in the nineties like Vodavi, Comdial, Artisoft and Vertical Networks. Artisoft purchased Vertical Networks, rolled up the other very well-known brands, changed the name to just Vertical and then went completely dark for years. Any other industry would have forced the company out of business for seemingly leaving the space. Telecom is different though because there was a loyal installed base and resellers pushing these products in the market – even when the big media companies like TMC rarely if ever heard from the company.

IR Says: UC Performance Management Should Not be an Afterthought

April 13, 2016

IR is the corporate brand name of Integrated Research Limited, a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.

The company boasts over 1,000 customers in over 60 countries—including some of the world’s largest banks, airlines and telecommunications companies. IR Prognosis provides them with business critical insights while ensuring continuity-critical systems deliver high availability and performance for millions of their customers across the globe.

IR’s ultimate goal is to make sure these systems run at their best and predict vulnerabilities before they arise.

API of the Week: OpenMarket Powers Global SMS with Powerful API

April 12, 2016

SMS has quickly established itself as an import part of the application programming interface space – primarily because it allows companies to deploy applications and services which take advantage of a communications mechanism which is personal, immediate and secure. Moreover, it enables so many spaces to be more efficient. For example, for the medical and restaurant spaces there are appointment reminders and reservations updates. It can further provide a second factor in authentication - providing a helpful security boost.

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