Call Center/CRM News July 6, 2007

Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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Call Center/CRM News July 6, 2007

Here is the latest in the contact center and CRM space. Interesting topics consist of call center trends in Mexico and New Zealand. I have always wanted to go to New Zealand by the way and just haven’t found the free 24 hours or so I would need just to fly their from the east cost of the US.
 
One other interesting item is the iPhone CRM link from CompanionLink.
 


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