Big news this week in call centers and CRM as we find call center quality is improving. This is great news. There is more below so take a read if you want to learn about peace in the Middle East and other interesting areas relating to communications and technology.
Call Center/CRM Stories August 10, 2007
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Listed below are links to sites that reference Call Center/CRM Stories August 10, 2007:
Call Center/CRM Stories August 10, 2007 TrackBack URL : http://blog.tmcnet.com/mt/mt-tb.cgi/33239
Related Entries
- Broadsoft: The 800-Pound Call Center Gorilla
- Google and Enterprise Search
- CRM and ERP Integration Analysis
- Welcome Back Patrick Barnard
- RightNow Technologies Optimistic About Future
- Interview With Spanlink's Scott Christian
- Glowpoint's Aspiring Global Video Community
- Why CRM is More Important Now Than Ever
- TMCnet For iPhone on Apple's Site
- Oracle Does it Again
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