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There is nothing that builds a resume more like an award and if you are a developer, you definitely want to keep an eye on the new Dialogic Innovator Award contest which will not only give you some great bragging rights, you could win some prizes as well.


Dialogic was nice enough to ask me to be one of the judges in fact and I am looking forward to being part of this program. Winners get a free one-year service and support contract, a $5,000 credit towards future Dialogic products, t-shirts, press releases and an Innovator logo which I imagine can be invaluable in boosting a company's marketing efforts.

Sure it isn't a $75,000 motorcycle - which makes a great gift for your favorite blogger by the way, but hey, times are tough.

The catch? None really - you have to apply of course and Dialogic wants to also take a moment to invite you to participate in the Dialogic Exchange Network while they have your attention.

At one point in my career I was a programmer and I wish I had the time to participate in this contest. If I did, I would write an app that taps into all my social networks and then monitors my cell phone's GPS to determine when I am in the car. When I am driving, I would want it to call me every 15 minutes and update me on what's happening with my friends and relatives. I would want my news alerts tapped as well in case there is breaking news I need to know about.

Oh and of course I would want WAV file to social networking integration in this app so I could speak and have the files live on the net with links from Twitter, etc.

But that's just me and you don't need to do what I said to win. It wouldn't hurt of course. You have until September 30^th 2009 to apply so open a new window right now and get started. Good luck!

Google Wave is an ambitious project from Google which allows true real-time communications by integrating chat, email, a wiki, social networking tools and more. In many ways it competes with other services such as Facebook and as such it really isn't that new. Still, it does seem slicker and it is more open than many other services which provide communications solutions (a promotional plug -- you may want to check out TMCnet's newest news-driven Global Online Community called Communications Solutions). It also allows real-time IM sessions meaning you can see what the other person is typing before they hit enter.

Some think the company is being arrogant with this launch because as usual they seem to think about products first and profits second. Others think the breadth of features included in Wave could mean that Gmail and Docs are history.

My thoughts are that Google has done a poor job in the social networking space to date and initiatives like Google Voice haven't blown us away. Gmail of course is a solid product and took share from Yahoo! and Microsoft and allowed Google to show targeted ads to millions of users while they viewed their email.

So from where I stand, if Wave becomes successful and is somehow integrated into the Google product family, it could indeed give a Google-sized boost to the bottom line because you can bet that your communications will have embedded ads which are selected based on the keywords you use in the communications.

Google still owns the world's largest ad network and subsequently has relationships with more global advertisers than any other company. This means they have all the incentive in the world to make Google Wave a very popular service and even if the new offering achieves a few percent penetration, it will offer millions and millions of new page views for advertiser monetization.

One last point - the timing of this product is especially curious as it seems to put Google more in the space occupied by Microsoft at a time when the operating system leader is focusing more on search and will launch a new marketing campaign to push it. Moreover it reminds me a bit of the Palm Pre in the way it integrates various services and is open... And the Pre should roll out next week.

Finally, today - it was announced that AOL will be spun out of Time Warner and to me AOL was the original service which allowed real-time communications between its members. Now it is a shadow of its former self.

My view is that communications is continuing to evolve and this move is good for consumers - even if Wave fails and some of its concepts get rolled into other platforms.

On a recent flight back from Europe I marveled at the ice littering the North Atlantic. A flight attendant told me it was sad as what appeared to be ice cubes from a mile or more in the air used to be icebergs. I am concerned about the environment but I am not sure I agree with the carbon cap and trade system being proposed in the US as it could adversely impact the economy.

But last I checked, regulation gets passed without my express permission and in a world where CO2 is becoming a pollutant, you need to be more aware of energy use and carbon emissions than ever before.

I am especially looking forward to the upcoming sponsored TelcoBridges webinar on TMCnet which will help educate the market on how data centers can lower their energy use.

Even if cap and trade does not become reality this year it is apparent that governments are more and more likely to impose penalties for carbon emissions. Since reducing energy use saves money as well, it behooves everyone with data center decision making authority to be part of this timely event.

For nearly 13 years, Greg Galitzine has been a tremendously valuable part of the TMC team. His career started as an editor for CTI Magazine in 1996. Where he reported on the collision of the computer and communications spaces including what we called IP telephony back in the day. In 1997 we convened a meeting with Greg to explore whether it made sense to launch a publication in the IP telephony space. The outcome of the meeting was to launch what we hoped would become a cornerstone of what we hoped would be a new industry - Internet Telephony Magazine.

Greg became the editor of this publication and had the vision to see this is where the industry was going. Many companies in the communications space told us we were nuts for launching this publication as at the time there was no industry, just a few nerds calling each other on softphones.

Lo and behold, over the past decade this nerdy, niche technology revolutionized telecom to the point where business models have changed, new entrants have come into the telecom market and entire industries were transformed through international outsourcing made possible by inexpensive VoIP-based telephony.

In the last few years, Greg did a great job helping transform TMCnet into a major web force in communications and technology news. We are grateful to him for the years he has put in.

I am very happy for Greg as recently he has been given a great opportunity which involves a move to a new industry altogether. Galitzine has accepted a position with ISA, Inc., a prime contractor to the National Nuclear Security Administration and working in about 18 countries through Central and Eastern Europe to identify and interdict the illegal movement of materials for weapons of mass destruction. Greg will be taking his analytical and editorial skills to a higher level, contributing to national-level policy and operational support analysis for these major international nonproliferation undertakings.

While we all selfishly wish Greg wouldn't move on, we are happy for him and are sure he will make a tremendous impact in his new position.

If you look at TMC from the outside and find yourself asking how you can get a job as an intern at this global integrated media company which builds communities online, in print and in person while gaining marketshare regardless of economic climate, I have some great news to share. We are looking for a small army of interns who want to learn what it's like to take on major multibillion dollar media companies with infinite resources and consistently win.

We will teach you how to sell collaboratively - how to listen and to be loved by your customers (well most of them anyway).

We will teach you integrated marketing and online marketing - not theory but ever-evolving practice.

If you love media and want to work at the company that is light years ahead online, contact us ASAP. We are very picky so if you aren't a super-hard worker and collaboration and hat-wearing are not your middle names, let's end our relationship now as friends (it's not you it's me).

One last thought about TMC - our culture is unusual - we have the financial stability of a 37 year-old company with the energy and enthusiasm of a start-up.

Let's just say if you're thinking of contacting us, please don't delay


Here's more:

The Sales & Marketing internship position at TMC is designed to provide hands-on experience that will be mutually beneficial for both the intern and the organization. The internship position is designed to challenge students and provide them with practical experience in the advertising and media industry.

TMC is looking for a dynamic, creative, enthusiastic, high energy professional to support the Sales organization, to help build advertising and marketing presentations for prospects and clients.

• Work with sales & marketing team to assist in the implementation of various campaigns
• Contribute to the creative input in building campaigns and support the campaigns
• Copyediting and proofreading
• Communicate with customers and peers
• Minimum Qualifications:
• Working towards completion of a college degree program in business, marketing or communication
• Excellent communication skills verbal and written
• Proficient in Microsoft Office suite, specifically PowerPoint and Excel
• Excellent communication skills
• Detail Oriented
• Initiative and proactive thinking
• Team player
• Ability to multi-task and work in a fast paced environment meeting deadlines

In tech, one of the best punch lines around was "the year of videoconferencing." Since 1990 we heard the year of videoconferencing was coming soon and dozens if not hundreds of video companies have disappeared while waiting to take advantage of this new age of visual communications. I have been meeting with videoconferencing companies for many years and over the last few it has become evident that video is here to stay and it will become a bigger and bigger part of our lives.

The most recent conversation which drove this home was with Tandberg where I spoke with Tony Cook VP Marketing Americas and Rick Snyder President Tandberg Americas. The pair went on to explain how their business is doing well and that market research shows they are taking share of market from others. While spending has slowed in many segments of the market including tech, the communications market has proven more resilient. But it is evident that when you lose more than 1.5 million US jobs per quarter (not to mention elsewhere) for a prolonged period, the need for endpoints decreases.

In the face of this endpoint pressure it is worth pointing out that Polycom recently saw its telepresence services grow 45% in the most recent quarter. The reason of course has to do with travel budgets being slashed and the need to communicate more effectively over distance.

Tandberg credits the quality level of their solutions as the reason for their growth in video market share as well as a focus on interoperability with a variety of solutions. They also happened to mention their acquisition of Codian which brought them a variety of high quality solutions such as an HD multipoint bridge. I discussed the company back in June of 2007.

Another point the execs made was that in the last few recessions video just wasn't where it is today. They went on to point out their 1700 MXP personal telepresence solution (pictured) costs around $10 thousand and can be paid for with the savings of two international trips. I was told a typical ROI for the company's customers is 6-9 months with one seeing a savings of 11 million euros over three years.

But for Tandberg, typical enterprise videoconferencing is only one of the solutions they provide as they offer cameras which integrate with a company's supply chain to allow more efficient and in many cases real-time problem solving. Other clients use the Tandberg solutions to monitor oil rigs. Yet other companies utilize their solutions to save money while becoming more carbon neutral.

The key Tandberg catchphrase from the meeting was definitely, "We call this the new way of working. This will replace a lot of other means of communications."

The company as you might expect uses its own solutions and they tell me once you get used to using video it is difficult to go back to audio - video allows you to sense people's passion they explain. It is tough to get the true story without it they say. In addition, more tangible benefits include acceleration of the decision-making process; the ability to bring together globally distributed work teams, the scaling of knowledge, work life balance improvements and an increase in productivity while lowering costs.

Another concept the pair discussed was the ability to perform training sessions over video which can be recorded and used in the future to train others. In this case your video solution basically becomes a training DVR.

Another topic of discussion was their HD video desk phone the E20 (pictured) which is a sleek device with an impressive 10.6" screen, resolution of up to 1280x780 and a $1,500 list price tag. They see this phone as a conduit allowing them into more applications and vertical markets such as healthcare, government, education, etc. While I have to say the E20 is one of the nicest videophones I have seen if not the nicest, one has to wonder if we aren't at a point where netbooks can be turned into desk phones. Why not? Isn't a high-powered videophone more or less a laptop with a few functions added and a bunch of functions removed?

Although our conversation didn't mention it explicitly, it seems that the year of video has come and gone without the mention from the press I thought it would receive. Then again in retrospect which year was it? 2008? It might have happened so slowly that we didn't notice but the trend is in place and more and more calls are going to utilize video and while doing so, increase productivity and provide a better user experience while reducing carbon emissions. Am I am the first to notice? Probably not. But I am still happy to be sharing the good news.

Other than solving a breath quality issue, I am not sure what the benefits of the videoconference in this Tandberg supplied photo are.

For over a decade TMC has covered AVST and their wonderful unified messaging solutions - which in the nineties were the talk of the industry. But as is sometimes the case, when the industry talks about the next big thing, it doesn't always take off overnight. While UM was slow to catch on in the nineties, the last few years have seen an explosion of interest in both UM and UC. While you may think this is a long time to wait, remember some are still waiting for the glorious age of OS/2 to finally arrive.

To catch up on what the company is up to since the release of CallXpress 7.1 I met with Tom Minifie - Chief Technology Officer and Denny Michael - Vice President of Marketing.

They have spent a great deal of time, effort and energy on the latest release of their CallXpress Version 8.0 which will be available this Summer and include Neverfail technology making it more resilient to outages. The entire architecture of the product has been improved allowing multisite organizations to centralize servers or distribute them with higher levels of availability. And this is crucial for a company which provides the backbone for the communications of companies worldwide, including law firms in the UK.

One benefit of using this new architecture is users will be able to transfer calls and perform other call management tasks - even if a WAN link fails. 40,000 users will be supported and there are multiple PBX integrations as you likely know or expect.

The new architecture of AVST CallXpress Version 8.0 makes it more resilient

There are new applications available as well which support mobility - with "Wildfire-like" speech recognition/personal assistant features. Presence is also supported allowing intelligent call routing - and there is FMC - allowing calls to be transferred back and forth between cell and landline.

Users can benefit from a single mailbox and phone number and corporations can more easily integrate UC into their business processes allowing for CEBP - yes the term that has more lives than the entire global feline population. An example of the CEBP prowess of CallXpress is sending SMS alerts to people within an organization if an item is on backorder.

Personally I would like my server to be notified if something on the menu is out before I order that fancy tilapia special which I later learn is not available. I think this new version of CallXpress could be a tasty addition to the restaurants I visit.

As TMCnet has expanded I have to admit it is tough to keep track of all the sites we have which can help you in your job. To that end I decided to take a moment and list some of them which you may not be aware of. I thought this entry made sense as I have received some comments about how TMC should launch some of the sites listed below. This shows me there are just so many things we do that our 2-3 million unique visitors each month may not be aware of. I hope you find these sites of use:

• Europe
• Asia
• Africa
• Latin America
• Middle East
• Australia

• Mobile site
• iPhone site
• iphone news site

• Information technology
• Cable technology
• Robotics
• Satellite
• Green Solutions

• Jobs Site

According to the Wall Street Journal, there are a number of companies vying for pieces of Nortel. The LTE research and carrier groups may go to Nokia Siemens Networks or NSN if the JV between Nokia and Siemens has its way. NSN sends my editorial team news of a win a day from around the world but few of these are in the US. This acquisition would help cement the joint venture as a true global player with much more strength in North America.

Avaya and Siemens are bidding for the enterprise portions and either company is a natural fit. Avaya has a strong contact center business what would be helped by this deal and Siemens too would have natural synergies. In addition The Gores Group the private equity firm behind Siemens also owns SER - a once mighty predictive dialing company which has gone dead silent for a number of years. Silent or not SER has a huge installed base of contact center customers and there are synergies to be had as a merged entity. Gores also owns Sagem Communications, First Communications and Enterasys so it would seem Gores has a natural affinity for our space.

Remember also this acquisition comes with a strong Microsoft UC relationship. And that value will likely not carry much weight in an auction with limited participation and in these financial times.

Genband too is throwing its hat in the ring looking at Nortel's digital switching and media gateway business. Genband has been pretty impressive in the market and is well-regarded - I am curious to see if they get what they are after and at the right price.

Apparently Cisco is not interested in any of the company's assets and I am not too surprised. John Chambers generally does not like large acquisitions and he doesn't like them when they are far away. Moreover I just can't see them being able to acquire many of Nortel's pieces due to antitrust concerns.

What is good for Nortel bondholders is the fact that there are a few companies interested in these disparate parts of the company. And there are likely more companies involved than we know about. This should mean the price tags won't be atrocious. Of course one man's cheap is another man's expensive.