Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Conferencing

Konftel Goes BIG and small in Conferencing

April 16, 2017


The BIG news from Konftel is they hope to solve the huge headache most people experience when trying to set up the conference phone in a meeting. How? The Konftel 300IPx (we will refer to this as hardware) and Konftel Unite mobile app (we will refer to this as software) work together so a single click is all it takes to join a meeting.

Many of us techies have in-car navigation which could costs thousands of dollars yet we prefer an app - Google Maps, Waze, etc. This is the same idea but the 300IPx does have a small screen as well if you want to use it.



We had a recent discussion with Torbjörn Karlsson and Stefan Eriksson and they told us all about the solution and how it works.

The hardware has NFC, allowing a quick connection with your phone - unless it's an iPhone, because Apple has decided the masses don't need NFC at the moment. 








With Polycom, Siris Capital Builds Impressive UC Holdings

July 11, 2016

Many where caught off guard when they learned Siris Capital outbid Mitel for Polycom but there are some good reasons for Siris to have made this move. After the Mitel acquisition was announced, I detailed the good and bad about the deal.

Here were the two comments which I placed in the bad category:

Bad: Polycom most logically should have ended up merging with Plantronics IMO – the companies are geographically close to one another and the synergies between headsets and other endpoints seemed like a perfect fit. I’ve thought this for many years.

Sennheiser TeamConnect: An Innovative Mobile War-Room in a Briefcase

April 16, 2016

One of the most innovative products I’ve seen this year in the UC space is the Sennheiser TeamConnect, a high quality, wireless conferencing solution. Here is the situation: you want to set up a conference call in a room which isn’t wired for conferences. You open a briefcase, take out a few pucks and place them around the table and voila, everyone is immersed in high quality audio.

 

Mitel Buys Polycom: The Good and Bad

April 15, 2016

This post has been updated on April 15, 2016 at 4:30 pm with feedback from Wes Durow, CMO of Mitel. Also, it turns out we broke the news on the potential of this merger even earlier than thought... December of 2015.

Last month my fellow TMCnet blogger Peter Radizeski broke the news that Mitel was buying Polycom – so if you’re a TMCnet reader, once again, you got in front of this news. Peter had more thoughts on the matter today as it became clear the acquisition was happening.

CafeX Looks to Solve Biggest Video Collaboration Challenges

March 13, 2016



WebRTC has been an incredible driver of interoperability in real-time communications but it still won’t work across every browser. CafeX Communications has been working on solving this problem for years and now has a new solution called Chime which it hopes becomes the ultimate cross-platform, browser-powered video solution.

I spoke with Sajeel Hussain about the new solution and he emphasized that it works with Microsoft Edge and can interwork with in-room systems from Cisco and also work with Microsoft Skype for Business. In addition, he emphasized companies can save 75% on their bandwidth utilization as Chime can cluster four video sessions as a single session which connects to the MCU.

Dialpad is Reborn from Switch.co

March 7, 2016



Dialpad

was one of the coolest services ever… It allowed you in the 1990s to call any number in the US for free via the web. It caught fire around the world and was one of the first viral hits on the web. If was an app, it would likely be worth north of $100 billion today but sadly, there were no ultra-successful app stores at the time. And if memory serves, our phones weren’t smart, all they did was allow us to flip them open and talk.

Craig Walker, became a founding investor in the company and later sold it to Yahoo.

Versay Solutions Moves to Support the Omnichannel World

August 31, 2015

A company known for professional services in the contact center –
Chicago-based Versay Solutions has more recently applied its skills in analytics and more to the world of omnichannel. According to Stephanie Laureys, Client Services Manager for the company – they are able to leverage leading-edge tech and assimilate it into existing technologies quite easily. For example, a demo she showed, consisted of an Amazon Echo speaker integrated with its middleware to allow a user to ask the speaker to send a text or make a conference call.

The company has deep experience in speech app and IVR design using open standards such as SIP, VXML and others.

Revolabs Pushing Audio Quality Boundaries in Conferencing

May 8, 2015

A typical telephone call these days still relies on quality limitations of compression and filtering designed in the 1960s! Before VoIP, the percentage of such calls would have been 100. For a short time thereafter, VoIP calls may have even sounded worse in some cases than the PSTN – the 1960s technology I referenced.

Fast forward to about 20 years after VoIP was launched and we live in a world of HD voice potential.

ITEXPO Miami 2015 Preconference News

January 28, 2015

Regardless of whether you made it to ITEXPO in Miami or not - these are some of the important happenings at the show produced by the team at TMC's Content Boost dicision which provides news, white papers and more for companies in every industry. Hope you find them useful.

Speakers Discuss Content Marketing From the Ground Up at ITEXPO   Content Boost Returns for Content Marketing Workshops at ITEXPO 2015   Sangoma Stops by ITEXPO 2015 to Discuss Its New Strategic Acquisitions   Dog Hunter Sees IoT Use Cases Expanding in Years to Come     Pitch and Pivot Founder Lobbies for New VoIP Messaging     SimpleWAN Turns Focus to Security         Dialogic Predicts 2015 Tech Trends         A Powerful Trio: PLC International, XmarteK and HiperPBX Talk M2M, VoIP at ITEXPO Vertical Talks CRMLink, UC with TMCnet at ITEXPO      

Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

January 19, 2015

Panel to celebrate 20 years of IP communications/VoIP and discuss its future.





Next week at the 29th ITEXPO, I get the pleasure of moderating a panel with some super heavy hitters in the world of communications.

Craig Walker is the man behind Dialpad Communications – the dotcom sensation as well as GrandCentral Communications and UberConference. Basically, he was responsible for the communications systems Yahoo! and Google provide us today and more.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 69 Next
Featured Events