Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Conferencing

Who is Bidding on Nortel?

April 7, 2009

According to the Wall Street Journal, there are a number of companies vying for pieces of Nortel. The LTE research and carrier groups may go to Nokia Siemens Networks or NSN if the JV between Nokia and Siemens has its way. NSN sends my editorial team news of a win a day from around the world but few of these are in the US. This acquisition would help cement the joint venture as a true global player with much more strength in North America.

TMC Builds You Online Communities

March 26, 2009

Many people in the communications space have asked me recently what TMC's secret is. After all, we are in the toughest media environment of our lifetimes and we produced our best show ever and have more paying customers online than at virtually any other time in our history.

The answer may lie in a bit of luck and some skill. The lucky part is we built our first online community for a customer about a decade ago.

Stories Rich Tehrani Finds Interesting

March 25, 2009

Managing Telecom Expenses Becomes More Important

March 22, 2009

At a time when the world is tightening its belt but still using broadband and wireless services like they are going out of style, you might imagine an increasing portion of companies would be interested in managing telecom expenses. And if you think about it - with companies cutting travel budgets and utilizing technology to substitute for air and other forms of travel, it makes sense that broadband and telecom costs could increase while headcounts shrink.

During the recession of the early nineties telecom costs decreased

more or less in lockstep with business activity and headcount. Nowadays this is far from the case as companies further look to reduce costs with hosted solutions which they used to run locally. In addition, there is an increased focus on accessing information everywhere - via phones, netbooks and smartphones.

Hotel Broadband Issues

March 22, 2009

One of the most maddening parts of traveling for me has to be finding hotels which have adequate bandwidth. Generally you have to learn the good properties from bad via trial and error. For those of us used to continuous and fast broadband access, having to wait for a computer to respond due to poor hotel connectivity is frustrating beyond belief. In this economy, many of us need to be more productive than ever and often work efficiency is directly related to speed of information access.

Speaking With The Conference Group

March 17, 2009

As companies reduce their travel budgets - they still have the challenge of conducting business without being face-to-face. Of course by now my readers have heard me discuss countless solutions to how you can conference using technology. One of my more recent encounters with companies in this space took place earlier this month in a meeting with Greg Plum of The Conference Group, a conferencing company specializing in audio and video and selling through wholesale and retail channels. Both agents and resellers are targets of the company's wholesale approach and they are currently servicing the US, Canada and have some partners in the UK.

Arunas Chesonis the Secret Weapon at PAETEC

March 14, 2009

PAETEC like a slew of other voice and data providers is looking to differentiate itself but perhaps its biggest asset is CEO Arunas Chesonis (pictured) whose unique style allows him to impress you about the company's direction without coming off as boasting. In fact in a recent conversation with Arunas, he told me the company is still growing and hiring. He mentioned a large non-cash charge this last quarter which made the quarter look worse than it was. I researched a bit and in the company's recent conference call there is a discussion of a goodwill impairment charge which is related to the company's acquisition of McLeodUSA.

Truphone Local Anywhere Makes Mobile Roaming Painless

March 12, 2009

Truphone Local Anywhere is likely one of the more revolutionary products/services you will see this year and consists of a single-SIM, multi-country mobile service that will make any mobile call within the set of supported countries a local call. It combines technology with roaming arbitrage and as company CEO Geraldine Wilson says is, "The ultimate phone service for people who have an international lifestyle."
 

If you find yourself in a situation where you are carrying around multiple SIM-cards or are getting charged high roaming fees, this service which will be available later this year is worth a look. Wilson tells me this service is about keeping you local and on one Truphone SIM.

Interviews With Taqua, Neustar, Genband, Mera, Dash, Covad, Actelis, Stratus Telecom, TW Telecom, Sprint, Profitec and More

March 12, 2009

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of the leaders in the communications space. Check out the TMC Video News Room home page for the latest and some of the recent interviews are below.

One thought - many of you in the communications space should ensure your CFOs listen to how well some companies in our space are doing in the interviews below. Why?

Skype Gives Away HD VoIP Codec

March 4, 2009

There is no question in my mind that HD voice is the future of communications. The PSTN and associated codecs, microphones and speakers are all designed to transmit telephony based on technology a half-century old. Few other industries have such legacy standards. Today's smartphones have the power of a supercomputer from the nineties in them yet they transmit voice of inferior quality based on state of the art voice compression technology our grandparents invented.

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