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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Hotel Broadband Issues

March 22, 2009

One of the most maddening parts of traveling for me has to be finding hotels which have adequate bandwidth. Generally you have to learn the good properties from bad via trial and error. For those of us used to continuous and fast broadband access, having to wait for a computer to respond due to poor hotel connectivity is frustrating beyond belief. In this economy, many of us need to be more productive than ever and often work efficiency is directly related to speed of information access.

Speaking With The Conference Group

March 17, 2009

As companies reduce their travel budgets - they still have the challenge of conducting business without being face-to-face. Of course by now my readers have heard me discuss countless solutions to how you can conference using technology. One of my more recent encounters with companies in this space took place earlier this month in a meeting with Greg Plum of The Conference Group, a conferencing company specializing in audio and video and selling through wholesale and retail channels. Both agents and resellers are targets of the company's wholesale approach and they are currently servicing the US, Canada and have some partners in the UK.

Arunas Chesonis the Secret Weapon at PAETEC

March 14, 2009

PAETEC like a slew of other voice and data providers is looking to differentiate itself but perhaps its biggest asset is CEO Arunas Chesonis (pictured) whose unique style allows him to impress you about the company's direction without coming off as boasting. In fact in a recent conversation with Arunas, he told me the company is still growing and hiring. He mentioned a large non-cash charge this last quarter which made the quarter look worse than it was. I researched a bit and in the company's recent conference call there is a discussion of a goodwill impairment charge which is related to the company's acquisition of McLeodUSA.

Truphone Local Anywhere Makes Mobile Roaming Painless

March 12, 2009

Truphone Local Anywhere is likely one of the more revolutionary products/services you will see this year and consists of a single-SIM, multi-country mobile service that will make any mobile call within the set of supported countries a local call. It combines technology with roaming arbitrage and as company CEO Geraldine Wilson says is, "The ultimate phone service for people who have an international lifestyle."

If you find yourself in a situation where you are carrying around multiple SIM-cards or are getting charged high roaming fees, this service which will be available later this year is worth a look. Wilson tells me this service is about keeping you local and on one Truphone SIM.

Interviews With Taqua, Neustar, Genband, Mera, Dash, Covad, Actelis, Stratus Telecom, TW Telecom, Sprint, Profitec and More

March 12, 2009

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of the leaders in the communications space. Check out the TMC Video News Room home page for the latest and some of the recent interviews are below.

One thought - many of you in the communications space should ensure your CFOs listen to how well some companies in our space are doing in the interviews below. Why?

Skype Gives Away HD VoIP Codec

March 4, 2009

There is no question in my mind that HD voice is the future of communications. The PSTN and associated codecs, microphones and speakers are all designed to transmit telephony based on technology a half-century old. Few other industries have such legacy standards. Today's smartphones have the power of a supercomputer from the nineties in them yet they transmit voice of inferior quality based on state of the art voice compression technology our grandparents invented.

TMCnet Blogs Add New Social Networking Features

February 27, 2009

Great news for readers of TMCnet blogs. As you know we now have 40 bloggers and continue to innovate with technology and integration additions to our blogs which allow you to use your social networking login to comment on our blog entries. But that was so yesterday.

TMCnet Adds 40th Blogger, Keeps Growing

February 24, 2009

TMC has been aggressively adding new bloggers to its arsenal of content which attracts 2-3 million communications and tech decision makers worldwide each month. We are now at blogger number 40 and counting. We are still aggressively recruiting many more and if you can write and have something of value to contribute and want the most exposure you can get, drop Greg Galitzine (ggalitzine at a line ASAP to learn more.

TMC is one of the few media companies - in fact companies of any kind, growing in this market.

Avaya, Altigen Going After Nortel Customers

February 20, 2009

 Yahoo search for term Nortel

Do a Yahoo! search on Nortel and you see ads from Microsoft and Avaya which are quite friendly. Microsoft for example directs you to its People Ready Business site where it pushes its relationship with Nortel with messaging which emphasizes global solutions to empower the enterprise. Avaya's ad is pretty generic - and goes directly to the home page.

Microsoft Live search for term Nortel

If you use Microsoft Live as your search engine the results are similar to Yahoo with a Microsoft ad but the Avaya ad is replaced by one from Fonality going to their home page which touts their "New Deal" or a 20% discount on certain models.

Google search for term Nortel

Summary of ITEXPO East 2009 Coverage

February 17, 2009

Thanks to all the editors and bloggers who covered ITEXPO East 2009 in Miami and/or posted photos. Also, thank you all for the nice comments about the show. Most can be found here and some are in this blog entry with photos. To keep this post manageable, I have not posted every entry I found, just most.

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