Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Plantronics Looks to Unified Communications for Future Growth

January 28, 2009

Plantronics recently reported earnings for its third quarter ending 12/31/08 and from the call there is a good amount you can learn about what is happening in communications. It should be noted that entire markets cannot be judged by a single company but since they play in so many markets, it is worth analyzing what they see happening to their business.

On the call, the company mentioned net revenues were down year over year for the quarter at $182.8 million compared with $232.8. The company says office, audio/entertainment and contact center sales were at the low end of expectations.

ITEXPO East 2009 Blog Roundup

January 24, 2009

Yesterday, a number of people blogged about ITEXPO and discussed what they will be doing at the show. It seemed like a good weekend project to assemble some of these posts in one place so you can join in the conversation or just keep track of some of the happenings from various points of view.

Dan York mentions on his Disruptive Telephony blog that he is looking to connect with people at the show. Here is what he has to say:

Come Meet the Thought Leaders at ITEXPO

January 21, 2009

One of the most important parts of any conference is the networking... The potential to meet and speak with thought leaders in numerous markets at one time in one place. This year's ITEXPO has more thought leaders than any prior TMC event I can remember.

Although I cannot duplicate the actual conversations you might want to have with people at the show, I did try to come up with a way for you to get a feel for many of the speakers and exhibitors at the show by asking them questions I think are of interest.

Asterisk, Trixbox and Switchvox Training

January 20, 2009

It is a foregone conclusion that the open source market will benefit as companies look to take advantage of the lower costs and productivity benefits of IP communications and collaboration while holding the line on costs. If you are a reseller, VAR, interconnect, etc and you aren't looking to sell these systems you are at a tremendous disadvantage.

If I am a VAR, I walk into a customer and say here is what IP can do for you and here are low cost solutions which can help you while saving you a boatload of cash. In this economic climate, this pitch resonates - does yours?

The Weather Outside is Frightful

January 16, 2009

Despite Reports, Nortel Operates as Usual

January 14, 2009

Reports are circulating that Nortel has declared bankruptcy and pieces will be sold off to foreign firms. Company sources say this is untrue. Here is the complete story.

In the past 24 months, global financial markets have gone from encouraging companies and individuals to take on as much debt as they can to abruptly stopping all financing and debt renegotiation.

Glowpoint's Aspiring Global Video Community

January 13, 2009

Recently Glowpoint put out the news they had record call volumes and I thought it made sense to learn more so I interviewed the company's CEO Michael Brandofino. The company plays in spaces which have been resistant to the slowing economy - namely videoconferencing, telepresence and contact centers.

I should mention Glowpoint has a market cap of just under $15 million as I write this article but in the last year, its performance has been down 33% which is better than down 36% for Cisco.

Why do you think your company had record call volumes?

SIP Trunking For All

January 13, 2009

Tribold, ADC Get Investment

January 13, 2009

It is definitely worth pointing out that even in the toughest economic environments; some companies believe the telecom space makes a great investment. Witness the recent ADC investment of $33 million by Citadel (which some call daring) and today's news that Intel Corporation's strategic investment group, Intel Capital, as well as DFJ Esprit and Eden Ventures will put $11 million into Tribold to help company's position in the enterprise product management space as it relates to carriers.

The company offers their SOA-based Tribold Integration Services Framework which provides the necessary product data management infrastructure to interface product and service data to BSS and OSS applications. Examples include CRM, billing, order management, SDP, provisioning and  online portals.

Blogger/Analyst/Media Invitation to ITEXPO

January 8, 2009

Attention bloggers, analysts, editors, reporters, industry gurus, etc - ITEXPO registration is open for you and we are looking forward to a few days of important dialogue with you regarding where our markets are headed. ITEXPO continues to be a show which not only focuses on the important future of communications but more importantly, is a place where you can come and meet with the companies who have business plans and are selling products and services today.

In other words the companies which have a higher likelihood of being around in 18 months. I welcome your participation in what is shaping up to be the most important communications industry gathering of the year.

Featured Events