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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Conferencing

SMBs Buy Better Communications To Combat Slowdown

October 31, 2008

 In an economic slowdown, companies need to focus now, more than ever on their communications solutions. Today's technologies can make your company more efficient, save you money directly on communications costs as well as travel and even real estate.

Recently I had a chance to speak with Praful Shah, VP of Strategy from RingCentral, a company providing hosted communications services and he told me the last four weeks have seen business increase dramatically.

In a reaction to this increase, RingCentral surveyed its customers and found some very interesting trends. The company framed the survey as how Main Street is reacting to Wall Street - with a specific focus on the SMB.

Selling Communications in a Recession

October 29, 2008

Thoughts from Jon Arnold and a discussion regarding Nortel, Avaya and Cisco



How do companies navigate a slower economy? Well, you first need to show strength to ensure your potential customers are not scared off. As Jon Arnold points out today, this is a challenge companies like Vonage have struggled with. You also need to provide ROI.

Digium/Asterisk World Has Nine Booths Already

October 23, 2008

With all the gloom and doom talk, I thought it might be worth sharing some really good news. I just got back into the office this morning after traveling for a few days and heard the great news that Digium Asterisk World already has nine companies participating in it.

As you know, this event is being collocated with ITEXPO February 2-4 in Miami, FL. My team tells me they have been calling companies for about two weeks regarding this event and I can tell you from experience, nine booths in two weeks in a new collocated event is quite an accomplishment and more importantly tells you how much interest there is for open-source communications in the world. Even in a very strong economy, you don't see such high levels of interest.

The ITEXPO team thinks this part of the show will sell out very quickly and with the premium space the pavilion enjoys, it is not a surprise to see such strong interest.





Back From Dialogic One

October 22, 2008

Strategy Change: Make Money

October 21, 2008

In my conversations with a number of CEOs of small tech and communications companies, one thing has become clear. The market for exiting businesses has become tougher. This is common sense and the added challenge is with today's stock market valuations, there are thousands of bargains out there. This just means the odds of a start-up or existing concern getting picked up at significant valuations has been considerably decreased.

There are a number of company heads who have recently come to the conclusion that while hoping for an acquisition by Google, Cisco and others they need to simultaneously work on getting customers.

Dialogic: Video is the New Voice

October 21, 2008

One of the more exciting conferences I have attended lately has to be the Dialogic One Event at the Hotel Del Coronado in San Diego, CA. Rob Martinez, VP Sales Americas kicked off the event, speaking to global partners from over 125 companies who were in attendance at the kickoff session last night (see pictures throughout). Martinez thanked the enthusiastic crowd and sponsors and explained what we would see over the next few days. After a short intro, Martinez handed the microphone and stage over to Nick Jensen, the President and CEO of Dialogic.

Jensen was right at home on the stage and as always, was full of passion and enthusiasm.



LifeSize HD Conferencing Improves While Saving Customers Money

October 21, 2008

 


There are few technologies which are a crucial part of helping companies not only save money but also become more productive and efficient. As technology and especially the internet and broadband IP communications continue to transform industries, conferencing and collaboration solutions have improved at a rapid clip. As high definition video communications gets better, it begins to truly approach the realism of live interaction.

Recently I took a trip to the island of Manhattan to meet with Colin Buechler, Senior VP Marketing of LifeSize to learn how they are helping companies offset the effects of a slowing global economy through the intelligent use of the latest in IP communications technology.

Dialogic One -- Day Two

October 21, 2008

Off To Dialogic One in San Diego

October 20, 2008

Dialogic One 2008 San Diego

October 17, 2008

I will soon be heading out to the Dialogic One event in San Diego and hope to see my friends and colleagues there. Dialogic has been and continues to be a major communications infrastructure player. As the markets have evolved, the company has shifted its business model to respond to areas which require more DSP processing and along the way picked up a number of former competitors.

Now the company has a complex array of solutions which can be used to solve a variety of communications challenges.

I always like to hear what Nick Jensen has to say about the market and his perspective is always unique and generally optimistic. I am curious to hear how current economic variables are meshing with his outlook.

Aside from Dialogic, you can come to the show and meet with the company's partners.





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