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Rich Tehrani
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Conferencing

Navigating the Financial Crisis

October 4, 2008

I have been getting more and more questions on where the communications market stands in light of macroeconomic conditions. It is a constant in my frequent conversations. In most cases, when I get this question, people tell me their business is good but they wonder if the housing market problems will trickle down into the telecom space.

The answer is simply, I do believe there is risk to all sectors of the global economy. For the first time in my memory, US and other political leaders have come on TV and mentioned the term global crisis on a frequent basis.

Communications and the Economy

September 29, 2008

Please note this post was written approximately one week ago -- before the news of the bailout bill failing began to spread fear in the financial markets. Stay tuned to learn how the financial markets will affect communications and technology.

Many people asked me recently at ITEXPO West 2008 Los Angeles, what I see happening in the communications market from an economic perspective. Let's just say that on the way to the show, I was watching TV as the stock market plunged and there was talk of another Great Depression. When I got to the show I must say I was unclear how the financial markets would affect the communications space.

Huge Digium/Asterisk News Coming Soon

September 25, 2008

Contact Center Update

September 24, 2008

There are some very positive contact events worth sharing. The first bit of news has to do with how Voxify helped callers prepare for hurricanes Gustav and Ike. Voxify used its managed speech solutions to help hotels and airlines handle massive call volumes which peaked as the hurricane got closer. Callers not only made calls to reserve rooms and forms of travel, they also called to reconfirm reservations.

In other good news, AT&T has opened a call center in Detroit, Michigan to provide DSL service and support. This is an important move as it follows a pattern of other companies moving jobs from other countries back to the US.

SIP the Future

September 23, 2008

Toshiba Moves Upmarket With CIX1200

September 20, 2008

ITEXPO West 2008 Some More Stories

September 18, 2008

Here are a few news stories I came across today to keep you up to date on show happenings so far. I didn't get a chance to read them all by the way but I wanted to share as soon  as I could.



ITEXPO West 2008 Best of Show

September 18, 2008

ITEXPO Press Coverage

September 18, 2008

Yamaha's Conference Systems Carried by cyLogistics

September 17, 2008

At a young age I was always fascinated by stereo equipment and in fact starting working at TMC at age nine putting stamps on envelopes in the summer and on holiday so I could save up enough money to buy a stereo system. I spent somewhere north of $2,000 in 1979/1980 to buy a Vector Research receiver, a pair of Bose 901 speakers and a cassette deck and turntable whose brands I cannot recall. I purchased the Vector Research receiver because I couldn't afford one by Yamaha but Vector Research was said to be founded by a team that left Yamaha so it would have to do. The receiver still works although Vector Research went belly up shortly after I made the purchase.

This came back to me today when I read Zippy write that Yamaha is going to be distributing their conference calling products through cyLogistics.

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