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Rich Tehrani
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Packet8 Virtual Trunking

June 12, 2008

Last month I discussed a rumor regarding 8x8/Packet8 providing SIP trunking services. It turns out this rumor was true as today the company released the news they will not only provide SIP trunking but a more comprehensive product they call Virtual Trunking.

Virtual Trunking performs just like SIP trunking - assuming you have an IP PBX which supports SIP. For those of you who do not, you can still take advantage of many of the benefits VoIP has to offer as 8x8 will provide equipment courtesy of Carrier Access to connect your older PBX to their IP communications network.

It is important not to confuse this service with a double-play offering which may bundle DSL or cable but instead you can consider it to be nomadic - so you can easily move the equipment to any Ethernet line meeting the quality criteria.

The service is available throughout the US except Alaska and Hawaii where the company currently does not have telephone numbers. Competition to the service comes from ILECs, Cbeyond, M5 and a number of others.

More than one 8x8 investor has asked me about whether this is a good move for 8x8 and I think it is because it allows the company to extend its customer base to larger companies meaning more opportunity to monetize its existing network.

Hyperconnectivity, Live and in Person

June 11, 2008

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others are mushrooming.

It seems obvious that today's teens will demand social networking in the workplace meaning IT departments will have to support these myriad communications mechanisms while dealing with the repercussions of compliance management. Not allowing social networks into your company may even be a deal-breaker when hiring the best talent in the market. We may see a time where publicly traded companies fearful of social networks will lose workers to smaller companies who are more social-network friendly.

Another challenge is web browsers on phones.

Sipera Looks To The Channel

June 11, 2008

Build Communities With Google's Help

June 10, 2008

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you are hoping like-minded people will visit the community regularly and begin to associate your company as a leader in the space and hopefully some of these people will become new customers.

In this example, your resources are limited and even if they aren't, you need to choose one of these above areas to build your community. Assume each of them has equal market sizes and growth rates and you need to determine where the highest level of search interest lies.

Using the updated Google Trends, you can now see a graph over time of search volume on a relative and absolute basis and this information can be exported for analysis.

You may find for example that storage interest spikes around the year-end holidays but also seems unusually high in May of each year... This information can be useful in your business as it helps you see how people are searching for various terms.

If you have read my blog before, you know TMC has been building communities (Global Online Communities, Channels) for companies in the communications and technology space for some time now.

Mobile Virtual Worlds Emerge

June 4, 2008

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do you think we could see a time when we all have avatars -- or even multiple avatars used when communicating with different people?

Think about it... A work avatar in a suit, a casually dressed avatar for hanging out with your friends and yet another more "elegantly dressed" avatar for communicating with members of the opposite sex.

I recently wrote that Nortel, Dialogic and NMS are in this space but I forgot to mention that IBM too is deploying a virtual world communications system for US intelligence agencies. (Credit goes to Tony Rybczynski for reminding me yesterday of this).

Nortel recently espoused how we will one day use avatars on our mobile phones and it seems they were right on -- at least in theory.

Flat Rate Voice/Data Plans for SMBs

June 3, 2008

Telephony Hardware Community

June 3, 2008

Be sure to visit TMC's newest Global Online Community (GOC), Telephony Hardware sponsored by Pika Technologies. Why would you visit? Simply because regularly visiting a TMC community is an ideal way to learn about a specific topic such as in this case "telephony hardware."

As always, we promise the best editorial quality of any site. We do our best to blend in-depth articles with an overview of the most important news taking place in the market.

If you are researching or looking for products to buy, we hope there is a TMC channel (micro-community) or GOC that addresses your needs.

Headed to Telx CBX 2008

June 3, 2008

Later this week I will be a video reporter at the Telx CBX (customer business exchange) event in New York. I always like the CBX events and am looking forward to meeting with the companies in the carrier hotel space (many lease space in the Telx interconnection facilities throughout the US) who come to network and exchange ideas and do business with one another.

I reached out to Telx to get a quick quote on why you should be at the show and Tesh Durvasula, Chief Marketing Officer of Telx had this to say,"With over 400 NANOG attendees at the Marriott and by moving CBX to Thursday to accommodate those traveling in for ITW and GTM in Washington which ends on Wednesday, our theme 'all roads lead to the CBX' is the final networking event of a week filled with major international meetings featuring ISPs, Carriers, Service Providers and more."

Here are some more notes on the  event from the CBX website:

This year's event is shaping up to be the biggest in Telx history. 2007 was a year of tremendous growth and change at Telx as we integrated various acquisitions that included 10 Meet Me Room Facilities from Digital Realty Trust and NYC Connect, the Meet Me Room at 111 8th Avenue.

2008 offers to an aggressive start as we integrate our latest acquisition, 21,000 of Colocation Space in Dallas at 8435 Stemmons Freeway. Our growth doesn’t stop at acquisitions though, we were recently announced as the first company to Host a NANOG in New York City.

Attendees will have the unprecedented opportunity to network with over 1,000 industry decision makers in one of New York's most spectacular boroughs.

See you there this Thursday, June 5th, 2008.

Nortel User Group 2008

June 2, 2008

Speaking at IP Sizzles 2008

May 30, 2008

I am really looking forward to IP Sizzles 2008 -- formerly VoIP Sizzles 2008. What is it you ask? Well I am glad you did. IP Sizzles is an event put on by ABP which focuses on educating resellers on the the opportunities available in the IP communications space.
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