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Post Memorial Day Communications Update

May 27, 2008

It has been a long weekend for many in the US as the weather these past few days was fantastic and based on the level of incoming e-mail I received, it seems many in the tech and telecom industries took the time off to barbeque and do whatever else they do with their families on long holiday weekends.

This week, TMC roars back to its super-productive non-vacationing self with an abundance of articles designed to help you get the most out of today's communications systems.

I have outlined a few of them here for your perusal and if you want a full list of original TMCnet articles as they happen, please visit this page and check out our services page for the latest and greatest TMCnet updates.

But getting back to the articles, if you are looking to bring the benefits of Microsoft OCS to your Nokia smartphones, you may be interested to hear what WebMessenger is doing to make this a reality.

If you are wondering what is happening outside the US with respect to communications you may not be surprised to hear that Asia and the surrounding areas are investing heavily in the latest in audio and video communications technologies. This article speaks of staggering growth rates in the region and is worth a read.

By the way, TMCnet has a dedicated communications and technology research page which you may be interested in checking out as well.

Many of you you in the communications market for some time are aware that NMS has been an early innovator in telecom and more recently the company has become a mobile player. This is why I read with interest the comments of Maggie Smith, NMS Director of Product Marketing in an interview she had with TMCnet.

Of special note were estimates she quoted about the size of the mobile video market. In fact, Frost and Sullivan estimates revenue from mobile video services in the United States are expected to reach $1.6B by 2011 and IDC has reported that revenues from mobile video and mobile TV applications in Western Europe are expected to reach nearly $2 Billion by 2009.

Another interesting part of this interview is how customers are using NMS technology to provide avatars in the communications mix.















Being Part of Squawk Box

May 23, 2008

I spent part of my morning on Alex Saunders' Squawk Box -- a gathering place for industry analysts and thought leaders to discuss important technology issues of the day.

Topics today included Ariel Waldman's harassment allegations against Twitter. This conversation digressed into what Twitter is... Is it a communications vehicle or is it media -- like a magazine or website?

Andy Abramson had some well thought out comments on the matter and others had great points too. Andy likened the concept of harassing someone on Twitter to taking a megaphone out and broadcasting negative things about them in public.

The whole argument reminded me a tremendous amount of the Juicy Campus website and the problems the site is having as it seems to be a forum where college kinds primarily gossip about one another.

This conversation morphed into a discussion regarding freedom of speech and the refusal of YouTube to take down Al Qaeda videos from its site.







Podcast: Objectworld's David Levy

May 22, 2008

MindWireless Podcast

May 20, 2008

MindWireless is focused on the wireless expense management space which as you might imagine is an area of growing importance inside telecom expense management. Just think about how complicated it is to manage wireless gadgets as employees have become obsessed with having the latest and greatest devices and moreover, many consumers pick the provider they want as they need to have cell phone service at home, etc.

MindWireless helps companies organize and optimize their wireless devices. In addition, they help with outsourcing and client engagements.

One of the areas of change in the wireless device space is obviously the iPhone... This and other smartphones have changed the face of wireless device management but are users getting smarter?

In reality, users are getting devices which are more and more complicated and they are oftentimes confused about how to best use them.





Cisco EMC Merger Rumor

May 19, 2008

With a majority stake in VMware and a commanding lead of the storage space, what's not to like about EMC. If you are Cisco, it makes sense to pick up EMC now because the stock is down a bit and moreover Cisco would be able to immediately expand its product line beyond networking, telepresence and networking.

Overnight, Cisco could become a leader in storage and a very strong security player.

Remember that Cisco was an early VMware investor and they likely want to expand their ownership of the company.

Remember also that Cisco is doing some amazing things with virtualization in their routers and owning a premiere name in the virtualization space can only help their core offerings.

At this point the rumor is just that but I have been pretty amazed at just how many of these speculative discussions have become reality.

One of the exceptions was the Microsoft/Yahoo merger and even that one seems to be happening in some capacity again.

I think there is little room for complaint if this rumor is true as shareholders may be better off with Cisco stock and customers would likely want to consolidate their purchasing with less vendors. At this point such a deal -- even if hypothetical, makes sense for most involved.











CBS Picks up CNET

May 18, 2008

My Canada Trip and Nortel Wrap Up

May 16, 2008

I am back from Canada and the first thing I did when turning on my phone was praise the engineers who came up with the awkward-sounding acronym called EVDO. By the way in my discussions in Canada it seems the people who told me Rogers will be offering EVDO are wrong as Rogers uses GSM/GPRS and their evolution is to LTE - which coincidentally stands for long term evolution.

Bell Mobility is going to be upgrading to EVDO according to my sources and moreover the high price for wireless access is explained by Canadian analysts as the problem of providing access to an entire country where only a fraction of the land is inhabited. Apparently country-wide access is mandated. Oh - and it also seems that Bell Mobility is intentionally throttling bandwidth to what I would have to say are inhumane levels.

One of my most memorable moments these last few days was driving from Ottawa to Montreal and back.



Virtual Worlds, The Future of Communications

May 15, 2008



I am here at Nortel R&D headquarters in Ottawa, Canada where the Nortel incubation team is showing us a bunch of the latest technologies they are working on in the labs. This is the first day the media has been allowed to see the next-gen products the Canadian-based communications company is working on.

We are an hour or so into the demo and so far we have seen a Nortel specific virtual world where all avatars use their corporate identities. In addition, there is voice collaboration with 3D stereo built-in.

If this sounds familiar it is because Diamondware has similar technology. Nortel cannot comment on whether they are working with the Arizona-based company but regardless (I would say they are working together and even will even potentially buy the company), the demo was impressive as it reinforces how the quality of audio really is more important than we realize.

We use a single ear to listen to one another while on the phone and we compress the audio and filter out most of the feeling.







Digium Picks Integrics to Power Carrier Solutions

May 13, 2008

Perhaps one of the biggest misperceptions among those who dabble in communications is that Asterisk is only used in small business environments. The reality is that Asterisk is being used in service provider environments as well.

Of course this doesn't mean that a product which happens to work great in a small to medium business is also able to simply flip a switch to become the heart of a service provider install.

In other words Asterisk + "a variety of additions" is what Mrs. or Mr. service provider needs to use this popular open source product to power services to their customers.

In an effort to simplify the process of adding Asterisk to the service provider environment, Digium -- the company behind the world's most popular open source communications software has partnered with Integrics, the maker of Enswitch.

According to an article on the subject by TMCnet's Susan Campbell, Enswitch allows service providers to use Asterisk in order to provide, full-featured, telephone management and billing solutions, calling card integration, toll free and number translation services, voice mail, call queuing, ACD, fax to e-mail, and multi-level IVR.

I am pretty impressed with the feature-set of Enswitch. For example, they provide XML and PDF invoices for customers, wizard-based activation, simple sales tax management, web-based administration, sophisticated authentication mechanisms, shared speed dials, .csv integration, dial by name, unlimited classes of service, etc.

In fact you may be hard pressed as a carrier to find a feature that Integrics hasn't thought of.

So what does such an announcement mean to the market? Well first off, service providers are likely to feel more comfortable working with products from Integrics as they now have the Digium brand, muscle and market power behind them.

In addition, we can expect the service provider market to embrace open source at an even more rapid pace than they are already doing.















UMAThought Leader Steve Shaw on TMCnet

May 9, 2008

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