Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Conferencing

Fonality Trixbox 2.0 Launches

April 15, 2008

According to Chris Lyman, the Founder and CEO of Fonality, the brand new Trixbox 2.0 is the "look mom, no hands, reseller version."

In fact, the company is doing its best to make sure resellers have to touch these phone systems less and less. Lyman tells me the beta of 2.0 has been out for a few weeks and this release signifies the company's renewed focus on the reseller market.

Lyman tells me candidly that resellers are their future and they are thrilled to have their margins double by selling software systems like those supplied by Fonality.

Some added features in this release are sophisticated, presence-enabled find-me, follow-me, with remote features such as call control and record.

In addition there is E1 and BRI autodetect. Think of this as the wizard-based approach to open-source communications.

So how do you upgrade? As Lyman explains, the data center gets the new version of the software and you get it the next time you log in.









Openwave Turns Service Providers into Internet Companies

April 14, 2008

For years, service providers could see their competitors coming head on. For example CLECs and VoIP providers are pretty easy to spot and entrenched telecom providers worldwide have adopted different strategies to battle these new entrants.

But that was the easy part of the game. After all, playing in your home stadium is often easier than playing on the road.

But this "on the road" analogy is perfectly accurate in describing what service providers will be dealing with as they enter new markets and come up against companies like Yahoo, Microsoft and Google.

Recently I had a chance to see a demo of technology from Openwave Systems which helps service providers compete more effectively with the traditional web-based competitors.

I must say that I was beyond impressed with the demo I saw of a product named Openwave Mobile Client Suite, a set of products which help turn service providers into internet companies.

I also had a chance to see some of the company's network-based technology, the Openwave Rich Mail Solution, which does what Microsoft Exchange Server and Outlook clients do for the typical enterprise. The application is based on AJAX which means response times are more like software than web pages.

The look of the UI is impressive and not something you might expect your typical service provider to code themselves.

For example there are contextual menus which pop on a right-click, e-mail preview, drag-and-drop, voicemail/VoIP integration and more.













Plantronics HW251N-USB Wideband Headset

April 10, 2008

Correction... Despite my best efforts to be perfect this device is called the HW251N-USB not the HW351N-USB. Sorry if this caused you any problems.




If you are like me you look for ways to ensure your entire team is as productive and efficient as possible. You look for ways to increase productivity and if possible costs at the same time.

As communications solutions have evolved and Moore's law has lent it some speed, we have all benefited from a  slew of faster and faster solutions that can do more for less money.

This coupled with the power of IP communications has led us to a world where communications is becoming truly unified.








Podcast: Ken Lamneck - President The Americas, Tech Data

April 10, 2008

Ken Lamneck
President
The Americas
Tech Data









Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was very interested in speaking with Ken Lamneck - President The Americas at Tech Data.

In our discussion we had a chance to embrace the concepts of virtualization, unified communications, NAS, how selling services is becoming a great business for VARs and more.

We also had a chance to discuss how VARs that do not provide complete solutions will lose business to others and will subsequently put their product sales in jeopardy.

Lamneck stresses that Tech Data wants to provide the best choices for their customers instead of pushing companies down a certain path.

There is much more but to hear it you have to listen to the podcast.




















Podcast: Dieter Thompson, TAG

April 10, 2008

Dieter Thompson
CEO TAG
I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions.

Thompson shares many things in this interview -- one important point is that many local telecom services are going up in price. is the FCC to blame? Is there really enough competition? Dieter goes into these areas and discusses why carriers in some cases won't even bid on contracts.

is WiMAX the answer?





Communications Developer Call for Papers

April 8, 2008

Bob Emmerson: TMC's European Editor

April 8, 2008

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran.


Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.


For a number of years he ran his own advertising/pr agency in Brussels.

TMCnet Podcast Library

April 8, 2008

TMCnet Gets a Redesign

April 8, 2008

ScanSource Wants its MTV

April 8, 2008

Featured Events