Conferencing

Podcast: Dieter Thompson, TAG

April 10, 2008

Dieter Thompson
CEO TAG
I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions.

Thompson shares many things in this interview -- one important point is that many local telecom services are going up in price. is the FCC to blame? Is there really enough competition? Dieter goes into these areas and discusses why carriers in some cases won't even bid on contracts.

is WiMAX the answer?

Posted in Apple, Avaya, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, IMS, IP Communications, Microsoft, Nortel, Podcast, SIP, Security, Skype, Speech Technologies, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, WiMAX, Wireless

Communications Developer Call for Papers

April 8, 2008

Be sure to submit your call for papers entries for the Communications Developer show which will be collocated with ITEXPO later this year in the Los Angeles, California Convention Center.

The specific dates of the event will be September 16-18, 2008.

You know I have always been a huge fan of open APIs and the concept that communications will become embedded in other parts of our lives and software.

This trend is on the rise and we are happy that Communications Developer is the world's forum for software development in the communications space.

See Also
Tom Keating's Blog Press Release

Posted in AT&T, Avaya, Broadband, CRM, Cisco, Conferencing, Consumer Electronics, FCC, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Musings, Nortel, Open Source, Patent, Personal, Podcast, Rates Technology, SIP, Science, Security, Skype, Speech Technologies, TMC Team, TMC Video, TMCnet, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, WiMAX, Wireless, Yahoo

Bob Emmerson: TMC's European Editor

April 8, 2008

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran.

Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.

For a number of years he ran his own advertising/pr agency in Brussels.

Posted in AT&T, Avaya, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Musings, Nortel, Open Source, Patent, Personal, Podcast, Rates Technology, SIP, Science, Security, Skype, Speech Technologies, TMC Team, TMCnet, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, WiMAX, Wireless, Yahoo

TMCnet Podcast Library

April 8, 2008

Sure you have an iPhone or iPod or even a PC where you like to listen to your music. But have you had a chance to listen to TMCnet's high quality podcasts as of yet?

I know many of you have but for those of you who haven't, there are two pages to bookmark. My podcast page as well as the TMCnet podcast home page.

I hope you enjoy the interviews and other audio content which we will be providing

TMCnet Gets a Redesign

April 8, 2008

I am very happy to be the first to tell you TMCnet is in the midst of one of its largest graphical overhauls. We are very proud of our new look which emphasizes softer blue colors and shades.

There are millions of pages on TMCnet and half or more of these pages have been updated so far. We expect to be finished with the update in the next 48 hours or so.

We would love your feedback.

Posted in AT&T, Apple, Avaya, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Musings, Nortel, Open Source, Patent, Personal, Podcast, Rates Technology, SIP, Science, Security, Skype, Speech Technologies, TMC Team, TMC Video, TMCnet, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, WiMAX, Wireless, Yahoo

ScanSource Wants its MTV

April 8, 2008

ScanSource, a company distributing specialty technology products in communications, POS and other spaces, has acquired MTV Telecom Distribution, a UK-based distributor of voice and data solutions. Many US distribution companies are looking to expand internationally. This is especially true as the US dollar is very weak and these deals can really boost the bottom line if the dollar stays at its current level or even decreases in value.

In addition, there is logic in expanding a company's business so it is not dependant on a few geographic areas for success.

[More]

Posted in AT&T, Avaya, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, IP Communications, Microsoft, SIP, Technology, Unified Communications, Verizon, Video, VoIP, Wireless

Live Communications Webinars

April 7, 2008

How do you stay up to date on the latest in communications and technology without leaving your desk? One of the best ways is with a webinar which allows you to sit comfortably in your office while you learn from industry experts.

In today's mobile work environment I should emphasize you really don't need to be at a desk. You could in fact be on a train or anywhere else as you learn everything you wanted to know about important issues such as secure SIP trunking, SBCs, communications enabled business services and how VoIP will coexist with IPV6.

Here is a complete list of upcoming webinars:

Thanks for reading and as a disclaimer I should mention these webinars all take place with TMC representation... A TMC editor and potentially an analyst will be on every one.

In addition, you should know a webinar is one of the few places online where you can learn something and have your questions answered by experts in real-time.

Posted in Broadband, CRM, Call Center, Conferencing, IP Communications, Microsoft, SIP, Security, Speech Technologies, Technology, Unified Communications, Video, VoIP, Wireless

EU Authorizes Fist Fights on Planes

April 7, 2008

OK I may be a bit over the top with this headline but allowing a plane full of passengers the ability to talk on the phone -- all in different languages... What is the EU thinking?

According to TMCnet's Mae Kowalke, we will have the ability to talk in the air very, very soon. Sure, there are challenges like how will you deal with the fact that rows and rows of people will be talking at the same time while you are trying to nap?

The answer is unclear to me but riding on the trains in New York it seems like yelling at the telephone screamer seems to get them to quiet down a bit.

How do you invest to take advantage of such a change in policy.

Posted in AT&T, Apple, Broadband, Cisco, Conferencing, Consumer Electronics, FCC, Google, IP Communications, Microsoft, Nortel, SIP, Science, Skype, Technology, Unified Communications, Verizon, VoIP, Vonage, Wireless, Yahoo

TMCnet Hits 100 Sponsored Community Milestone

April 6, 2008

All I can say is thank you to our loyal readers who visit TMCnet frequently and our sponsors who have launched communities and channels in partnership with TMC on TMCnet.

Furthermore, thanks for your loyalty and the nice testimonials many of you have provided -- comments like working with TMC via our community program has been partly responsible for lifting your stock price (Sangoma, Interactive Intelligence).

Due to your tremendous support, TMCnet has now hit the triple-digit mark in live, sponsored communities online.

We launched our first ever online community back in 2000 and over the years we have developed sophisticated and proprietary technology allowing our channels and communities to contain the most appropriate content at all times.

This is probably why some TMCnet communities have more traffic than other competitive media sites.

Sure, trade shows are great and those of you attending ITEXPO know that these shows are doing amazingly well.

We believe that for all other times during the year you need to work with an experienced third-party media company to build content-specific communities in order to give your potential customers the best parts of the trade show experience 24 hours every day.

And once again, as TMCnet communities are content driven -- the high quality news and analysis TMC provides on a specific subject makes them worth bookmarking and visiting often.

Some samples of our community program are Open Source PBX, IPTV, Mobile VoIP, Hosted Communications, HD Voice, Call Recording, IP Telephony, VoIP Services , Business VoIP, and Contact Center Research.

Thanks to the positive reaction from our many community partners, we have been able to provide the absolute best quality content while covering virtually all news of significance.

As always, you have our promise that our commitment to quality and our customer service levels will continue to be first-rate as we expand.

If this is ever not the case, I invite you to e-mail me directly.

We thank you once again for the opportunity to serve you.

[more]

Posted in Broadband, CRM, Call Center, Conferencing, Consumer Electronics, FCC, Google, IMS, IP Communications, IPTV, Open Source, SIP, Speech Technologies, Technology, Unified Communications, Video, VoIP, WiMAX, Wireless

Starface Looks for US IP-PBX Growth

April 6, 2008

I recently came across a software-based IP-PBX company from Germany that I have never written about before. Vertico Software GmBH makes a product called Starface which comes in a variety of flavors, from software to an appliance or hosted solution.

The company supports SIP trunking and one of the latest news items Vertico Software released in fact is a partnership with Broadvox, one of the leaders in the SIP trunking space.

The communications software company focuses on low-priced, fully-functional solutions which seem like they have all the bells and whistles a growing small to medium needs.

There is extended backup, different music-on-hold based on individual users or groups, an installation GUI for beginners, an XML menu available on SNOM hardware and a client which allows things like screen pops, call deflection, ad-hoc conferencing and more.

There are other advanced features like rules-based call forwarding, LDAP connectivity, virtual conference rooms with PIN-based access, visual conference participant control, presence detection and dissemination, and connectivity with CRM systems.

One thing setting this system apart from many others on the market is support for many languages (6 in total).

The German company is looking to expand in the US so if you are a reseller or small to medium business looking for a flexible and reasonably-priced solution with built-in international support, check out the company's website.

Posted in CRM, Call Center, Conferencing, IP Communications, Microsoft, Unified Communications, VoIP

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