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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Podcast: Peter Vicars, Newstep Networks

March 12, 2008

There is a race taking place in communications. Everyone is looking to converge as fast as they possibly can. Service providers want to provide enterprise service. Wireless carriers want to own the SMB and consumer markets.

Adding Value to Wireless VARs

March 12, 2008

In the communications space there has been accelerating progress these past decades. In the eighties we had IVR, voicemail and unified messaging. In the nineties, we had CTI (TAPI,TSAPI, etc), international callback, the PC-PBX and later the IP-PBX.

This decade we have open source, unified communications, communications as a service, communications enabled business processes and mobility as well as a host of other hot topics.

It seems the more I speak with resellers at conferences, the more I am amazed at how much growth there is still left in this space.

The innovation is not just on the business side of the house. In fact, some could easily argue that consumer telephony has leapfrogged its counterpart in business.

Yes, the world seems to have gone smart-phone crazy and now the initiative in company after company is finding ways to integrate these powerful handheld computing devices into a company's core communications infrastructure.

Ken Camp is Available

March 8, 2008

Regular readers of my blog and attendees of TMC expos no doubt know Ken Camp. Ken is very knowledgeable in the field of information technology with special expertise in communications and security. He has written books, articles, spoken at shows and is a recognized thought leader in the blogoshere and beyond.

Ken does all this and is also the State Enterprise Architect for the State of Washington -- with a special focus on security.

Ken has impressed me for a number of reasons and perhaps one of the most amazing things he does is travel to industry events on his own dime. He does this because he seems to truly love the industry, being involved with it and sharing his thoughts with others via his books, internet writings and speaking assignmets.

Having said that, Ken is looking to change roles and I can think of few people who are capable as he is.

Peter Radizeski Joins TMCnet

March 7, 2008

TMCnet's latest blogger is Peter Radizeski. Peter is knowledgeable and not afraid to say what he thinks. He is direct and has a long history in telecom. He will will write things that ruffle feathers.

Communications News March 7, 2008

March 7, 2008

My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some or all of these news items will be useful to my readers.

Some of my favorite ones are how green Sony-Ericsson is, new patents for i2 Telecom and 8x8/Packet8, RingCentral's $12 million funding and Broadvox and The Amanda Company partnering.

AT&T's Bullish Investment

March 5, 2008

AT&T is making a major telecom investment in many areas of its business. The telecom giant cites the explosion of high-speed networks, data consuming devices and the move to IP as the reason for this investment.

The money is being spent to become a larger global player as well as a big provider of utility computing services.

Where will the company be spending money?

  • Subsea Fiber: Expect the company to expand capacity to area of the world experiencing economic growth such as Asia and the Middle East.
  • MPLS Routers: The company will add a number of these throughout the world in order to ensure there is proper capacity in areas of rapid business growth.
  • Metro Ethernet: The company will invest in a manner which allows it to have such services available in 39 countries.
  • DSL: Investments will allow AT&T to provide this service in 21 countries.
  • Data Center Increase: AT&T will add 180,000 square feet of global capacity by mid 2009 throughout its 28 data centers.
  • Unified Communications: Integrating and developing recently acquired Interwise - a web conferencing company into AT&T's network.
  • Expanding Audio Conferencing: Expect IP-based conferencing in more than 140 countries with native language support.

Here is my analysis of this news:

As AT&T gets more involved in the utility computing market, I expect them to butt heads with Sun, Amazon and Google. Google is a past foe - Amazon and Sun are new ones.

While a year ago the cable companies were eating the lunch of AT&T and Verizon, there has been a rapid about-face in the market which has been fueled by the wireless arms of both LECS, IPTV and well as international expansion.

I believe the cable companies will have to do something soon to be able to compete effectively in emerging markets.

In all, this news is fantastic for the telecom market as AT&T is spending 33 percent more than last year and double what they spent in 2006.

It will be great to see these investments allow AT&T to can overseas and whether it can compete effectively against other utility computing players in the market.

TMCnet's New Vertical Communities

March 4, 2008

Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build loyal communities of interest on a variety of topics. Since 2004, TMCnet has built close to one hundred and fifty communities of various sizes (current communities, channels/microcommunities) for our partners.

These communities have proven time and again to be one of the most successful products TMC has ever launched in conjunction with our advertisers and sponsors. With an astronomical renewal rate of 70% year-over-year, TMCnet communities drive tremendous traffic to our partner's Web sites and help them achieve higher levels of search prominence.In fact, we receive numerous testimonials from companies whose TMCnet communities actually attract more visitors than their own Web sites.

Podcast: Joel Hackney, Nortel

March 4, 2008

If you want some great perspective on Nortel's recent earnings as well as information on which areas of Nortel are doing best, be sure to check out this podcast interview with Joel Hackney, President of the Enterprise Solutions Group at Nortel.

Joel discusses a number of things with me such as the rumored acquisition by his company of the Siemens Business Communications Division.

In addition, Joel discusses how applications leaders in the CIO's office are carrying more and more of the budgets for communications spending. Business processes are becoming more important he says and this allows Nortel to enter into a dialog with customers which we haven't been involved with in some time.

From there, Hackney explained how Nortel provides a choice in the market -- with lower price points, better technology while these solutions have a lower impact on the environment.

In addition, we get to hear his perspective of how SOA and web services intertwine with UC to give more choice to companies looking to implement the best communications solutions possible.

Finally we get to hear his ideas on what Nortel really sees in terms of tech spending going forward. Do they really see a slowdown in enterprise spending or not?

Here is the podcast for your listening pleasure.

TMCnet Services

March 3, 2008

Bain and Huawei Resubmit Bid

February 29, 2008

Bain and Huawei are changing their bid for 3COM in a manner that does not change the financial elements of the deal but it minimizes Huawei's access to certain Ethernet technologies.

Last week, the parties pulled their application with the Committee on Foreign Investment in the U.S., or CFIUS, a 12-agency government panel amid concerns it would be rejected. A number of members of Congress had expressed concern about the security implications of allowing a Chinese-owned entity to exercise influence over the technology company.

If this transaction does go through, I believe it will increase the number of Chinese companies investing in US-based companies.

This may lead to more consolidation in the market but just as important, it is possible the Chinese will have the deep pockets needed to help grow a number of US-based technology companies at a time when capital may be more difficult to come by.

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