Conferencing

Aastra Acquires Ericsson's Enterprise Business

February 18, 2008

Ericsson has divested itself of its Enterprise communications business and this move reminds me a great deal of Lucent spinning off its enterprise division in 2000 or so. For Ericsson the logic behind the move is sound as it wants to focus on the service provider space and the company has never been able to penetrate the US enterprise market effectively anyway.

Truth be told, the company seemed to never have the will to become a player in the US. They never had a consistent branding message or seemed to really want to sell PBXs on our shores.

This is sad because the company is a part owner of Sony Ericsson and the synergies between these devices and corporate PBXs is immense. Somehow the company could not capitalize on this powerful differentiator.

Posted in Broadband, Call Center, Conferencing, Consumer Electronics, IMS, IP Communications, Microsoft, SIP, Technology, Unified Communications, Verizon, Video, VoIP, Wireless

SMBs Embrace FMC

February 17, 2008

Huge news comes from Nortel as they recently commissioned a survey which found SMBs are more technically savvy than some might have imagined. SMBs seem to be screaming for FMC solutions and unified communications -- especially as it relates to integrating mobile devices with traditional computer solutions like laptops, etc.

900 SMBs responded to a web survey to generate these results. Unfortunately this skews the survey a bit as the people taking the survey had to be web savvy and also it is unclear what site users went to find the survey.

Still, this is a good sign that at least web-savvy SMBs are looking for the absolute latest in communications products and services. For vendors, it is just a matter of figuring out how to position your solutions in the most appealing fashion possible while ensuring that the leading edge features are in your products.

Only a marriage of excellent R&D coupled with effectively targeted marketing/PR/branding and positioning will guarantee vendors can effectively penetrate this market.

More

Posted in Broadband, Call Center, Conferencing, Consumer Electronics, FCC, Google, IMS, IP Communications, SIP, Science, Security, Technology, Unified Communications, Video, VoIP, Vonage, Wireless, Yahoo

HD Voice Community

February 14, 2008

As I have written about extensively, the advent of VoIP means that we are able to increase the quality of communications quite substantially. To that end, we at TMC are always looking for ways to educate you on concepts like HD Voice.

Why? because I truly believe that there is a tremendous opportunity to improve the quality of all telephone and video calls. In order to ensure the world knows about this concept, we have built an HD Voice Global Online Community in conjunction with Polycom, a leader in the space.

Posted in Broadband, Call Center, Cisco, Conferencing, Consumer Electronics, Google, IP Communications, Microsoft, SIP, Skype, Technology, Unified Communications, Video, VoIP, Wireless

Unprotected SIP

February 14, 2008

Somehow the title "The Dangers of Unprotected SIP" caught me off guard since today is after all Valentine's Day. Seems like something they should teach you about in geek health class in high school.

But seriously, I don't think I need to tell my readers SIP or session initiation protocol is. After all... I am sure you are pretty savvy about such things.

Either way, if you are going to deploy or have already deployed IP communications in your organization, be sure to check out this article which is thorough, in-depth and informative. Best of all it tells you what you need to know before you have security problems that could someone their job.

Posted in Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, Google, IMS, IP Communications, Microsoft, Patent, SIP, Security, Speech Technologies, Technology, Unified Communications, Verizon, Video, VoIP, Wireless

Increase Marketing Spend in a Recession

February 14, 2008

I just couldn't help but sharing this article about how companies who increase their marketing spend in a recession come out of it doing better than when they went into it. I am not advocating that there is a recession mind you but even in a slow down, the companies who remain consistent in their messaging do better than others who wait for phones to ring by themselves.

What are your thoughts?

Posted in Apple, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Musings, Open Source, Patent, Personal, Podcast, Rates Technology, SIP, Science, Security, Skype, Speech Technologies, TMC Team, TMC Video, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, WiMAX, Wireless

Telco 2.0 - the Microsoft way

February 14, 2008

The following are comments from Ovum SVP, Brett Azuma on Microsoft and what they are up to in service provider communications. I thought this was worth passing along.

Microsoft provided an update on its Telco 2.0 vision. The analyst telebriefing indicated that Microsoft's revenues for the Communications Sector exceeded $2bn in 2007.

Posted in Apple, Broadband, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, IMS, IP Communications, IPTV, Microsoft, SIP, Skype, Speech Technologies, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, Wireless

Packet8 MobileTalk Goes Free

February 12, 2008

Packet8 has done a good thing today by allowing charter subscribers to their MobileTalk service free access. In other words, there are no longer fees associated with signing up to use this service which allows you to seamlessly connect your long distance calls over their VoIP network. You still pay per-minute charges depending on the country you call.

These rates are ridiculously low by the way. A call to Paris is 3 cents per minute.

Posted in Call Center, Conferencing, Consumer Electronics, IP Communications, SIP, Unified Communications, Video, VoIP

Communications Being Purchased Incorrectly

February 11, 2008

In the world of communications a sad fact is that in the past few years, technology has evolved to the point where communications is being more integrated into business processes than ever. Regardless of industry, communications has evolved to the point where it makes companies productive and efficient while simultaneously lowering costs.

What makes this sad is that companies are still looking at communications purchases as plain vanilla telephone replacements. In other words, they say... My phone system is about to die, let me get a new one.

What they don't say is, I can boost my productivity by an order of magnitude...

Posted in Broadband, CRM, Call Center, Conferencing, Google, IP Communications, Speech Technologies, Technology, Unified Communications, VoIP, Wireless

Digium Guarantee Program

February 11, 2008

Good news for the open source market as Digium now offers a slew of new warranty related announcements meaning that purchasers of Digium software and hardware will get better warranties and and a money-back guarantee if a product does perform as advertised.

More

Posted in Broadband, CRM, Call Center, Conferencing, IP Communications, Open Source, SIP, Speech Technologies, Technology, Unified Communications, VoIP

Alcatel-Lucent Cuts Dividend

February 8, 2008

Alcatel-Lucent just reported somewhat disappointing numbers for the quarter with a few bright spots.

On the negative side, the company reported its largest ever quarterly loss since it was created in 2006. The loss was 2.58 billion euros ($3.74 billion) in the fourth quarter from 615 million euros a year earlier.

Alcatel-Lucent's market value has plunged 13.5 billion euros since Alcatel bought Lucent Technologies Inc.

On the bright side, sales were expected to be 4.87 biilion euros and came in at 5.23 billion.

The company predicts a full-year operating margin of between 2.5 percent and 5 percent, Chief Financial Officer Hubert de Pesquidoux said on a conference call.

Alcatel-Lucent forecast in June that it would have 1.7 billion euros in annual cost savings after three years, and savings of 600 million euros this year.

Posted in Broadband, Call Center, Conferencing, Consumer Electronics, FCC, IMS, IP Communications, Microsoft, SIP, Speech Technologies, Technology, Unified Communications, Video, VoIP, WiMAX, Wireless

Previous 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 ... 67 Next

Communications and Technology Blog - Tehrani.com

Conferencing