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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Conferencing

Verizon Wireless and AT&T Lowering Rates

February 19, 2008

I have been intentionally staying away from the news regarding Verizon Wireless introducing new unlimited voice plans but now that AT&T has come out and matched Verizon's plans, it seems I have to at least mention it and point to GigaOM as they are covering the news and can give you the details.

I am a bit surprised by this move as Verizon Wireless has been doing well charging more than its rivals. These new rates mean that Verizon Wireless is either seeing a slowing economy and have decided this is a way to increase share or they have decided it is time to do away with their weaker competitors T-Mobile and Sprint.

One wonders if this is an opening salvo in a price war where only the customers will be the winners. It certainly seems like this is a likely scenario and the wireless market could soon end up (from a profit perspective) being a lot like the domestic airline market.



TMCnet Continues to Grow

February 19, 2008

Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone.

The total number of unique visitors on our site in January was 2,446,403 which is not an all time record but it is higher than recent months. Average Visit Length per person on TMCnet in January was 28 minutes and 59 seconds this past month.

Sony's VoIP Headsets

February 18, 2008

RIM Sues Motorola over Patents

February 18, 2008

The sheer nastiness of what is about to happen could become something of legend. The first few grenades have been lobbed back and forth between Canada and Illinois. First Motorola jacked up licensing fees for its patents for things like using WiFi on a handheld device and now RIM is suing and saying these moves are unreasonable and moreover Motorola has infringed on one of RIM's patents which covers a device which has a keyboard optimized for use with the thumbs.

RIM's complaint alludes to Motorola's setbacks and argues that Motorola boosted its royalty demands in response to the "declining fortunes of its handset business" along with the fact that RIM has become a "more substantial competitor in the wireless market." As of December, RIM had 12 million BlackBerry subscribers world-wide, up from seven million in December 2006.


Aastra Acquires Ericsson's Enterprise Business

February 18, 2008

Ericsson has divested itself of its Enterprise communications business and this move reminds me a great deal of Lucent spinning off its enterprise division in 2000 or so. For Ericsson the logic behind the move is sound as it wants to focus on the service provider space and the company has never been able to penetrate the US enterprise market effectively anyway.

Truth be told, the company seemed to never have the will to become a player in the US. They never had a consistent branding message or seemed to really want to sell PBXs on our shores.

This is sad because the company is a part owner of Sony Ericsson and the synergies between these devices and corporate PBXs is immense. Somehow the company could not capitalize on this powerful differentiator.



SMBs Embrace FMC

February 17, 2008

Huge news comes from Nortel as they recently commissioned a survey which found SMBs are more technically savvy than some might have imagined. SMBs seem to be screaming for FMC solutions and unified communications -- especially as it relates to integrating mobile devices with traditional computer solutions like laptops, etc.

900 SMBs responded to a web survey to generate these results. Unfortunately this skews the survey a bit as the people taking the survey had to be web savvy and also it is unclear what site users went to find the survey.

Still, this is a good sign that at least web-savvy SMBs are looking for the absolute latest in communications products and services. For vendors, it is just a matter of figuring out how to position your solutions in the most appealing fashion possible while ensuring that the leading edge features are in your products.

Only a marriage of excellent R&D coupled with effectively targeted marketing/PR/branding and positioning will guarantee vendors can effectively penetrate this market.

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HD Voice Community

February 14, 2008

As I have written about extensively, the advent of VoIP means that we are able to increase the quality of communications quite substantially. To that end, we at TMC are always looking for ways to educate you on concepts like HD Voice.

Why? because I truly believe that there is a tremendous opportunity to improve the quality of all telephone and video calls. In order to ensure the world knows about this concept, we have built an HD Voice Global Online Community in conjunction with Polycom, a leader in the space.

Unprotected SIP

February 14, 2008

Increase Marketing Spend in a Recession

February 14, 2008

Telco 2.0 - the Microsoft way

February 14, 2008

The following are comments from Ovum SVP, Brett Azuma on Microsoft and what they are up to in service provider communications. I thought this was worth passing along.

Microsoft provided an update on its Telco 2.0 vision. The analyst telebriefing indicated that Microsoft's revenues for the Communications Sector exceeded $2bn in 2007.

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