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Conferencing

Packet8 MobileTalk Goes Free

February 12, 2008

Packet8 has done a good thing today by allowing charter subscribers to their MobileTalk service free access. In other words, there are no longer fees associated with signing up to use this service which allows you to seamlessly connect your long distance calls over their VoIP network. You still pay per-minute charges depending on the country you call.

These rates are ridiculously low by the way. A call to Paris is 3 cents per minute.

Communications Being Purchased Incorrectly

February 11, 2008

In the world of communications a sad fact is that in the past few years, technology has evolved to the point where communications is being more integrated into business processes than ever.  Regardless of industry,  communications has evolved to the point where it makes companies productive and efficient while simultaneously lowering costs.

What makes this sad is that companies are still looking at communications purchases as plain vanilla telephone replacements. In other words, they say... My phone system is about to die, let me get a new one.

What they don't say is, I can boost my productivity by an order of magnitude...



Digium Guarantee Program

February 11, 2008

Alcatel-Lucent Cuts Dividend

February 8, 2008

Alcatel-Lucent just reported somewhat disappointing numbers for the quarter with a  few bright spots.

On the negative side, the company reported its largest ever quarterly loss since it was created in 2006. The loss was 2.58 billion euros ($3.74 billion) in the fourth quarter from 615 million euros a year earlier.

Alcatel-Lucent's market value has plunged 13.5 billion euros since Alcatel bought Lucent Technologies Inc.

On the bright side, sales were expected to be 4.87 biilion euros and came in at 5.23 billion.

The company predicts a full-year operating margin of between 2.5 percent and 5 percent, Chief Financial Officer Hubert de Pesquidoux said on a conference call.

Alcatel-Lucent forecast in June that it would have 1.7 billion euros in annual cost savings after three years, and savings of 600 million euros this year.








Keating Abuzz with Polycom Compliments

February 7, 2008



Thank you Polycom for eliminating that annoying "buzz" heard so often on conference calls. Caused by a proliferation of wireless devices, there is nothing more annoying in a conference call setting or a keynote speech at a trade show I might add.

Here is an excerpt of an interview that Tom Keating had with Polycom CTO Jeff Rodman:

“RF interference is nothing new, but our awareness of it is at an all-time high, as more and more business is conducted over virtual forms of communications such as voice and video conferencing, and as the popularity of smartphones increases. Now customers can bring their smartphones into the conference room and not cause any interference on the conference call.” He continued, “As the pioneer in voice conferencing, Polycom took the lead in developing solutions that stop the ‘buzz’ and offer the best quality audio available in the industry. Polycom’s industry-leading voice quality, coupled with the new RF shielding and isolation technologies, are now shipping worldwide, helping people be more productive throughout the global workplace.”


For more information on Polycom and the company's interest in HD Voice, be sure to check out the company's HD Voice Global Online Community on TMCnet.






Is AT&T a Runaway Winner?

February 6, 2008

Is AT&T going to win the IP services wars? I get the feeling they are really doing a fine job in this regard and will only do better over time. Jon Arnold agrees and in a  recent article he talks about how well AT&T is doing but also explains how in the new world of Internet Protocol communications, there will be mistakes and successes along the way.

He discusses, events that took place at ITEXPO and explores standalone versus bundled services while mentioning Verizon, Covad, XO, 8x8, Cbeyond and many others. There is good insight here and this article is worth a read.

Here is an excerpt:

Moving further along the spectrum, however, these two pieces begin to diverge, and the incumbent carrier must share the pie with competitors and over-the-top operators.






Podcast Interview: 8x8 VP Marketing Huw Rees

February 5, 2008

8x8, the company behind Packet8 service has been doing a terrific job running their company with positive financial results and new services which are innovative and unique. Some are video-based, some are mobile and others are in the call center market.

Two weeks ago I had a chance to speak with Huw Rees the VP of Sales & Marketing at the company onstage at ITEXPO in Miami, FL. The talk went very well and there was tremendous feedback from the audience so I decided it made sense to talk with Rees in a podcast format allowing listeners who couldn't make the keynote to hear what is happening at his company and the industry as a whole.

Some of the items discussed have to do with Gov. Schwarzenegger's recent California Broadband Task Force report, mobile services, the SMB, and a host of other issues.

One area worth mentioning is marketing as the company is competing against at least one competitor who has told Wall Street that they will buy market share at all costs. We also delved a bit into patents and how intellectual property can be used as a defense and offense.

Hope you enjoy the podcast.







ITEXPO East 2008 Videos

February 1, 2008

Charlotte Wolter Joins TMCnet

January 31, 2008

I am proud to announce that Charlotte Wolter is joining our roster of TMCnet contributors and she  will be writing about the service provider space. I have been a huge fan of Charlotte -- her insight and writing and am thrilled to have her join us.

Earlier this week, we announced Gary Kim is joining the TMCnet team and just about a week earlier it was Jon Arnold joining us. The TMC team keeps growing and it is thanks to all of our loyal readers like you as well as our sponsors and advertisers.

ITEXPO: Article in Sun-Sentinel

January 25, 2008

The Sun Sentinel had a great article on Internet Telephony Conference & Expo today and their spin was local. They mentioned companies in the Florida area who participate in the show.

The article was written by Arlene Satchell and she did a wonderful job with it. Here is an excerpt:

South Florida businesses are tapping into the technology that allows people to make phone calls using high-speed Internet instead of regular phone lines.

Known as voice-over-Internet protocol, or VoIP, the technology is seen by some businesses as a cost-saving measure and a way to offer employees telecommuting flexibility.

Thirteen South Florida companies debuted their latest products and innovations this week at the Internet Telephony East Conference and Expo at the Miami Beach Convention Center, which is expected to attract 7,000 participants and ends today.







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