Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Cisco VARs Feeling Microsoft Pressure

November 10, 2007

I saw an article in CRN titled Cisco VoIP VARs Feeling Microsoft Pressure and I found it interesting that Cisco VARs are having to deal with customer doubt regarding selling unified communications solutions.   Imagine this news is coming less than a month after I wrote Microsoft’s Big Unified Communications Launch which discussed Microsoft’s official entry into the space with a Bill Gates cameo appearance in San Francisco.   What amazes me most is that Cisco has shipping products and is such a dominant player and the threat of Microsoft entering the Unified Communications space is slowing down the networking giant’s telecom sales.   One wonders if Cisco VARs are having such problems are the VARs of other PBX players feeling the pain as well? Many of the other players in the market are doing their best to embrace the Microsoft Unified Communications strategy so perhaps this challenge is unique to Cisco and Avaya.   Why do I throw Avaya into the mix? Only because they haven’t tied themselves closely to the Microsoft UC strategy as of yet.   At the last ITEXPO this past September in Los Angles, CA, approximately one in five VARs I spoke with said Microsoft’s entry into the space would change the competitive landscape. Most were not concerned.

ITEXPO East 2008 Brochure Available

November 8, 2007

ITEXPO Discount – Act Fast

November 7, 2007

Sometimes I think I have the best job on earth as I get to meet with the real thought leaders in the communications market and see the latest products and services in the industry. Then I get the distinct pleasure of writing about my meetings.   Now there are times – don’t get me wrong – when I am on deadline and I can’t seem to type a cohesive sentence. But other than these few times each year, I have a great job made even better when I get to meet my many readers in person at trade shows and events around the world.   Each year, thousands of service providers, enterprise decision makers, resellers and developers come to TMC’s Internet Telephony Conference & Expo to learn about what is happening in the world of IP communications and to make purchasing decisions   In an effort to get to meet more of my readers in person, I would like to offer something I have never offered before… A major discount to attend ITEXPO, the world’s best-attended IP communications event drawing attendees from over 100 countries.   As you can see from these photos and videos, this is the world best attended IP communications event. We are very excited to have you come to this show.

Open Handset Alliance Partners and More

November 7, 2007

Some of the more interesting news as of late has to do with the Open Handset Alliance as it seems everyone wants to be a part of it. That is, everyone except the largest carriers.   For example, Wind River and Nuance have joined the alliance while HTC is working on a Google Phone prototype if not a production version.   It seems mobile phone makers are never happy with mobile carriers as the latter exerts too much influence on the former. This is what I hear over and over again when speaking with the device makers.   Certainly this infighting between suppliers and service providers is likely to intensify as a result of Google entering the space. But then again, AT&T really gave an unprecedented amount of latitude to Apple when launching the iPhone and even Nokia and Vodafone are working more closely than ever.   In unrelated news you may want to see this video of people discussing a cow falling from the sky and hitting a car.

Nortel is Back

November 6, 2007

Recently it is has been a mixed ride for communications companies as those relying on tier-one service providers for the majority of their growth have been battered. Case in point is Ericsson and Alcatel-Lucent who each have lost over $15 billion in market capitalization in the last three months alone.   On the other hand companies like Cbeyond and ShoreTel have been fantastically well as they focus on the small business market exclusively.   Enter Nortel, who has a mix of products in its portfolio serving enterprise customers as well as service providers in the wireless and wired spaces. The company’s shares have been decelerating since early in 2004.   So Nortel’s prospects for beating earnings this quarter were less than clear. Would they have a great quarter like so many technology names with worldwide exposure or would they have a terrible quarter like both Ericsson and Alcatel-Lucent?   Well the results are in and the news is very good as the Toronto-based company said it had net income of $27 million or 5 cents per share in the third quarter.


November 6, 2007

You are likely familiar with Alexa, a division of Amazon that measures website traffic. I have written about the site a number of times before. A while back I discovered a site called Quantcast which is becoming a well respected third-party way to measure web traffic in an accurate manner. Currently Quantcast allows you to see how many unique visitors any site has.

Open Handset Alliance and More

November 5, 2007

Another week and other massive avalanche of news in the communications space. The first item worth sharing is regarding Google shaking up the foundation of the mobile phone market. The funny thing is, editors and bloggers have been looking to find the Google phone for months and instead of it being somewhere, it will be everywhere.   If you missed it the company has launched an Open Handset Alliance which aims to open things up in the cellular communications space. Specifically the alliance is a total of over 30 companies working together to produce low-cost phones whose development is supported by advertising.

Polycom is Everywhere

November 1, 2007

Free Switchvox

October 31, 2007

Toshiba Gains in IP Communications

October 30, 2007

Toshiba has great potential in the world of IP communications as it makes phone systems and a variety of computing devices. The company recently released Toshiba SoftIPT 2.1 which further connects the company’s line of Strata CIX IP business communications systems with software which runs on laptops, handheld computers and more.   The solution also works in conjunction with the company’s Video Communication Solution or VCS.   So while this announcement is not so revolutionary – Avaya has had similar software for at least five years, from a branding perspective, there is tremendous potential to put soft clients on Toshiba devices far and wide.   My point is the company is well-known in computing but virtually unknown in communications. What if they installed soft client telephony applications on all their computers and devices? And in addition what if these devices worked with a Toshiba-powered hosted communications system?
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