Conferencing

Best of Show ITEXPO West 2007

September 21, 2007

Congratulations to the best of show winners at Internet Telephony Conference & Expo last week in Los Angeles, CA. A list follows below and here is the detailed press release. Best Service Provider Solution

Comverse (www.comverse.com)
CTI Labs (www.ctigroup.com)
Simple Signal (www.simplesignal.com)

Best Large Enterprise Solution

BlueNote Networks (www.bluenotenetworks.com)
Instant InfoSystems (www.instantinfo.com)

Best SMB Solution

Intuitive Voice (www.intuitivevoice.com)
Vocalocity (www.vocalocity.com)
Zeacom (www.zeacom.com)

Best Consumer Offering

8x8 (www.8x8.com)
T-Mobile (www.t-mobile.com)

Best Development Tool

Aculab (www.aculab.com)
Sangoma (www.sangoma.com)

Most Innovative Product

Sysmaster (www.sysmaster.com)
Telkonet (www.telkonet.com)

Best Booth

Communicado (www.communicado-inc.com)
Fonality (www.fonality.com)

Best Newcomer

3CX (www.3cx.com)
Ixia (www.ixiacom.com)

Best of Call Center 2.0

Contactual (www.contactual.com)
Oaisys (www.oaisys.com)
CosmoCom (www.cosmocom.com)

Editors’ Choice

FacetCorp (www.facetcorp.com)
Kentrox (www.kentrox.com)

Posted in Apple, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Open Source, SIP, Security, Skype, Speech Technologies, Technology, Unified Communications, Video, VoIP, WiMAX, Wireless

ITEXPO West 2007 News

September 18, 2007

ITEXPO West 2007 News The staggering amount of news and analysis generated from last week’s Internet Telephony Conference & Expo is mind-boggling. Thanks to all the analysts, bloggers, members of the press and everyone else who covered ITEXPO. Here are some of the stories I found. I am sure there are more and I will update this page as I come across new stories. Please forward any stories I missed to my e-mail address. Thanks and happy reading. --- Internet.com News from ITC West 2007 Ken Camp Unified Communications ITExpo Podcast - Conversation with Todd Landry from Sphere Communications ITExpo Podcast - Conversation with Serge Forest from Paraxip
ITExpo Highlight Pictures

Update: 9/20/07
ITExpo Podcast - Conversation with Gurmeet Lamba from Clarus
ZDnet
Russell Shaw Packet8 CEO: in light of SunRocket’s demise, we’re hearing rumors of more VoIP market exits Suzanne Bowen VoIP by Association Internet Telephony West 2007 Witches' Brew Engineering Inc. (video included)
Update: 9/21/07

Businesses Receive Calls to a SIP Address, Tollfreeforwarding (video included)

Corporate Rat and Elusive Cheese ITEXPO Presentation The Gabby Geek ITExpo Update FierceVoIP ITExpo extract Current Analysis INTERNET TELEPHONY Conference & Expo West 2007: Comverse Launches PR LEAP YIWA subsidiary Vitelity to make Big Splash at IT Expo Show in Los Angeles Tom Keating

CNNMoney Zarlink to Discuss Voice-over-IP Quality at INTERNET TELEPHONY Conference & EXPO West 2007 Jon Arnold TMC ITExpo - Show Highlights Alan Percy/The SIP Invite Recap and thoughts on Internet Telephony Rich Tehrani (You think I’d leave myself off )

Dan York (passing mention) Thoughts on some of the roles that I could fill...

Posted in Apple, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, Google, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Open Source, Skype, Speech Technologies, Technology, Unified Communications, Video, VoIP, Vonage, WiMAX, Wireless

Nokia Siemens Networks Interview

September 17, 2007

I have a special treat for my readers today; A podcast interview with none other than Harald Braun, Head of Convergence Operators Customer Business Team at Nokia Siemens Networks. I know you remember the terrific interview Harald gave regarding similar topics last year. In today’s interview, Harald had some great feedback on the state and future of IMS and the the combination of the service provider divisions of Nokia and Siemens which is now Nokia Siemens Networks. Finally we discussed operational fitness and the need to foster innovation in IMS.

Posted in Apple, Broadband, Conferencing, Consumer Electronics, FCC, IMS, IP Communications, IPTV, Microsoft, SIP, Technology, Video, VoIP, WiMAX, Wireless

Thoughts on Alcatel-Lucent

September 13, 2007

Wow. It has been quite a week. I am sitting here in Norwalk, CT – TMC’s headquarters and feel a bit under the weather. This is not a surprise as I haven’t slept since last Friday due the super-busy schedule at ITEXPO (photos and videos). It takes about 24 hours for the extra expo-related adrenaline to empty from your system which subsequently causes a bit of withdrawal.

Posted in Broadband, Call Center, Conferencing, FCC, IMS, IP Communications, IPTV, ITEXPO, Rates Technology, SIP, Security, Speech Technologies, Technology, Unified Communications, Video, VoIP, WiMAX, Wireless

Make Money Selling VoIP

September 10, 2007

The VAR is Dead and Partner is Born In a session titled how to make Money selling VoIP Robert Messer spoke today about how resellers need to evolve to become successful. Robert who works for ABP Technology a distributor of communications solutions mentioned resellers who embrace innovation are most successful. He says you must partner with your customers. To be a reseller is the wrong paradigm he mentions. The most successful resellers reposition themselves as technology partners – not resellers.

Posted in Broadband, CRM, Call Center, Cisco, Conferencing, IP Communications, ITEXPO, Microsoft, SIP, Security, Technology, Unified Communications, VoIP

Broadband Speed at Wilshire Grand

September 9, 2007

I just ran a speed test on the broadband in the Wilshire Grand hotel – show hotel of Internet Telephony Conference & Expo and I found the download speed is 315 kbps and the upload is 821 kbps. I expect when thousands of attendees roll into town this will slow a bit but for now it is more than acceptable. I used the Speakeasy broadband speed test by the way. Hope to see you all here in sunny Los Angeles, CA very soon. There is a Fonality event I will be attending later today to kick things off.

Posted in Broadband, Call Center, Conferencing, Consumer Electronics, FCC, IP Communications, ITEXPO, Technology, VoIP, Wireless

Off to ITEXPO West 2007

September 9, 2007

I am sitting in the airport this morning on my way to LA and reading Russell Shaw’s coverage of new research which discusses how websites of telecom companies are no good. Russell says this is information we already know. Interestingly I didn’t really notice this as a problem until now. Perhaps I am just used to these sites as they really have always been the same. It will be great to discuss this with Russell tomorrow at ITEXPO in Los Angeles. As I look outside the airport window it looks like clear skies which hopefully means a great flight to what I am sure will be a great show.

Posted in Broadband, Call Center, Cisco, Conferencing, Consumer Electronics, IP Communications, ITEXPO, Technology, Unified Communications, VoIP

Bloggers at ITEXPO

September 8, 2007

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their Internet Telephony presentations in their blogs. While I can’t do justice to every speaker/blogger referencing the show I recently came across posts from Alan Percy of AudioCodes and Leigh Fatzinger of Citel. Alan’s latest post regarding the show is titled Still Getting Ready and explains a bit about his session regarding SIP trunking. Leigh’s post talks about his panel regarding hosted IP and he also discusses the collocated event Green Technology World. Leigh’s other comments are worth sharing: Not enough time or effort has been spent on the environmental impacts of our industry, but this conference is a start. Citel will be publishing our own thoughts on the matter Monday on this blog. Leigh, you are right on about the show.

Posted in Apple, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, Google, Green, IMS, IP Communications, IPTV, ITEXPO, Microsoft, Open Source, Patent, Personal, SIP, Security, Speech Technologies, Technology, Unified Communications, Video, VoIP, Wireless

Surf Communications

September 7, 2007

I recently had the opportunity to ask Ilan Weizman of Surf Communications Solutions about the evolution of the IP communications space and the direction his company is taking. Surf develops a suite of hardware and software products that drives a wide variety of applications for high-capacity distribution of voice and video. These applications are predominantly developed by media gateway, media server and IMS equipment manufacturers in the telecommunications infrastructure field. To learn more about the company, read this article published on TMCnet from earlier this year.

Posted in Apple, Broadband, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, Google, IMS, IP Communications, IPTV, ITEXPO, Microsoft, Open Source, SIP, Security, Technology, Unified Communications, Video, VoIP, Wireless

Quintum News

September 7, 2007

The number of new announcements being released at ITEXPO next week will likely be a show record if the early buzz is any indication. For example, today I learned Quintum; the Microsoft Certified VoIP gateway company will be making news in Los Angeles next week with upgrades across their product line. For example the Tenor product will now get auto-discovery and auto-provisioning as well. These are great features enabling rapid deployment. For more, here is a link to the show news page and the first ITEXPO show daily. You can see me in Los Angeles next week and Quintum in booth number 519.

Posted in Broadband, Call Center, Cisco, Conferencing, IP Communications, ITEXPO, Microsoft, Open Source, SIP, Technology, Unified Communications, VoIP

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