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Rich Tehrani
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Conferencing

GIPS News

May 15, 2007

Global IP Solutions, the company formerly known as Global IP Sound is well known as the company providing VoiceEngine technology. Their products enable communications for millions of users each day as their technology is found in Skype, WebEx and others.   Today at the Communications Developer Conference the company announced a new version of one of their their VoIP embedded media processing solutions. The new product is called VoiceEngine Multimedia Lite and according to Matt Benkoil, the GIPs development community director, it combines the power and performance of GIPS VoiceEngine with high quality video conferencing support.   I am actually working pretty early for California and this news comes to me in the form of a press release so I am not able to ask the company any questions. If I could I would ask what makes the software “lite.” I would imagine the software perhaps has less functionality and takes less processing power than the regular version of the product.   If/when I find out more I will update this post.

Aculab Supports PCI Express

May 15, 2007

Some developer news of note is Aculab’s move to have the Prosody X DSP resource board support the PCI Express bus. This is not unexpected of course as this new bus is becoming more popular. Announced here in Santa Clara at TMC’s Communications Developer Conference there is also a promotional package being introduced which the company tells me consists of the following:   Product – Two Prosody X PCIe media processing cards, each supporting 300 voice channels and 2 E1/T1 trunks, with CSS/CAS/SS7 protocols.
Training – One delegate placement on a one day training course ‘Implementing VoIP applications with Prosody X’.  Courses will be onsite in Aculab’s offices in Milton Keynes, UK and Needham, USA.
Technical consultancy – Benefit from an Aculab consultant spending a day onsite in your office – sharing expertise on structuring solution architectures based on Prosody X and helping with the actual application development and testing.
Technical support – Free and unlimited access to Aculab’s technical support.

Functionality – Access to Aculab’s complete portfolio of media processing and signaling software, including SIP, H.323 and SS7, with an unrestricted number of channels.
Software updates – Free future software updates, including the planned roadmap functionality for IP and 3G mobile video support, wideband voice codecs, etc.   So the news here is a bit about the new bus support but perhaps most importantly the development package meant to sweeten the pot.





Pactolus and Cisco Workshops

May 14, 2007

Asterisk Fuels Speech Technologies

May 11, 2007

If open-source telephony is going mainstream as I recently wrote about, then the subsets of open-source telephony are also booming. For example, speech recognition in the open-source world is becoming more and more important. Case in point, a company called LumenVox has been working closely with Digium to provide speech recognition to Asterisk users.   Using a speech API (in the world of Asterisk it is called an AGI or Asterisk Gateway Implementation) Asterisk users can now have access to LumenVox speech technology. In addition, Asterisk developers can use the familiar Asterisk Dial Plan environment for programming.

Office Headsets

May 9, 2007

I have written a few times in the past about TMC’s channel program and the fact we have built over 100 business to businesses (b2b) communities in the communications and technology space.   The communities are news-based and are designed in conjunction with the sponsors of each site.   We have found over time these communities get bookmarked and do better and better.   Our most recent addition to the channel familynumber 110 in fact -- is Office Headsets which is sponsored by GN Netcom.   Even though the channel is new there is some news and articles of interest already:  

Skype for Salesforce

May 9, 2007

One of the stories which caught my eyes recently was Skype and Salesforce.com coming together to launch Skype for Salesforce. In the article there is a discussion of more and more call centers looking for ways to integrate Skype into their centers allowing any Skype user to seamlessly call in.   This story shows the growing need for companies to evaluate Skype compatibility in the products and services they purchase. There are certain segments of the market where this makes more sense than others.   In other words if your call center has wealthy American customers, Skype support may not be so important. If you have young international customers however, Skype support makes sense.   Is a Skype a must in your call center?

VoIP Stories May 7, 2007

May 7, 2007

Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is about the same size and weight as the popular Plantronics Voyager 510 with the difference being slightly more weight and thickness as well as a long voice tube which reaches your mouth.   I have been able to walk a few hundred feet (with massive amounts of RF emitting equipment in-between) from my base station before sound quality degrades.   Enjoy:  

RIM Does Unified Communications

May 7, 2007

Research in Motion has taken the full unified communications plunge via its Blackberry Mobile Voice System (MVS) solution. The goal of this product is to allow a Blackberry smartphone to become a seamless telephony extension.   Millions of users already rely on Blackberrys to provide them seamless e-mail and now the company is pushing hard into the world of voice. MVS provides enhancements to device software, the Blackberry Enterprise Server (BES) and Ascendent Voice Mobility Suite from Ascendent Systems which is a subsidiary of RIM.   I had a chance to catch up with Ascendent Systems Senior Marketing Manager Heather Howland a few weeks back in Boston to discuss this announcement. In addition we spoke today where she rounded out the details.

Trixbox/Fonality at Communications Developer

April 30, 2007

I have just received word Kerry Garrison will be speaking at TMC’s Communications Developer Conference to take place next month in Santa Clara, CA. Kerry is the Sr. Product Manager at Trixbox and works intricately with the open-source development community. If you have any interest in open-source communications development you will not want to miss his presentation.   In addition, Kevin Fleming, the co-maintainer of Asterisk will be presenting a keynote at the event.   We believe our keynote program is well balanced with representation from the open-source community and other important players in the market who will give their perspectives from various vantage points.   Keynotes will be provided from these other companies (in chronological order):  
  • AudioCodes
  • Avaya
  • Pactolus
  • Aculab
  • Skype
  • Nortel
  • Cisco

Marketing in the New World Order

April 29, 2007

Tomorrow I will be speaking in sunny Phoenix, Arizona on “Marketing in the New World Order”. I often write about a plethora of new technologies and tomorrow I get a chance to weave together my knowledge of marketing and technology together and in doing so I hope to shed light on opportunities many companies are not yet taking advantage of.   Building communities, blogging and sites like Twitter will be mentioned as well as Web 2.0 and mashups. I am really looking forward to talking about this subject matter as it is an area I have a tremendous amount of passion for.   I am speaking for a company called Teledirect and the event is open to Teledirect sponsors and customers. If you fit one of these categories I hope to see you there.   Here is a link for more details.
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