Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space



January 10, 2006

Here is an informational e-mail we are about to send out. I think it is blogworthy because so many people have been e-mailing me with questions answered by this e-mail. The energy level in the VoIP space is incredible and I can’t wait to host this show in sunny Florida. Interestingly it isn’t as cold as it normally is in the northeast at the moment which means you probably can still get good prices on plane tickets to attend the show.

One would imagine that in two weeks it will become much colder in the midwest and on the east coast and you could conceivably be enjoying the sun in Florida on your way to ITEXPO while simultaneously escaping the frigid temperatures that are bound to hit us sooner or later.

INTERNET TELEPHONY Conference & EXPO East 2006 January 24-27, 2006 - Ft. Lauderdale Convention Center

Build Your Business at INTERNET TELEPHONY

First VoIP Conference of 2006 Begins in Two Weeks!

The most compelling reason to attend INTERNET TELEPHONY Conference & EXPO this month (yes, we open the show in 14 days!) in sunny Ft. Lauderdale, Florida is to see how to use VoIP to improve your business.

Alexa Record: 1,151

January 5, 2006

I just sent this e-mail to my fellow TMC team members and just had to share it with everyone as I am so happy with the news:


From: Rich Tehrani
Sent: Thursday, January 05, 2006 3:14 PM
To: All TMC Team Members;
Subject: New Alexa Record for one day, 1,151

Congratulations team!

Traffic Rank for (what's this)


1 wk. Avg.

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Deploying New Services

January 4, 2006

I received this article recently from Lucent. It is an article about Lucent services but it nevertheless is worthy of reading as it details some next generation services we will be seeing service providers deploy in the future. For example I like the idea of video greetings that can be sent via “virtual characters.”

I also like the idea of celebrity greetings and certainly these are being rolled out slowly but surely. I think many people would love a Donald Trump greeting that says “Thanks for calling… To avoid getting fired leave a detailed message after the tone.”

There is more to the article but if you are intrigued so far, give it a read and feel free to leave your comments at the bottom.


The Secret to Success in the Vast Applications Market

Lucent Hosted Services: A New Business Model for Success

Keith Chappell, Managing Vice President and Global Practice Leader
Lucent Worldwide Services, Communications Applications

There are three prongs for success in the applications market: Increase revenue, lower costs and improve time to market for new and innovative end-user applications.

TMCnet: 10 Million Page Views

January 4, 2006

TMCnet: reached 9,945,852 million page views in December 2005 according to WebTrends. This is an all-time high for our site. A page view is basically as the name implies a single page being viewed. So if a person comes to TMCnet and reads 5 articles, they generate 5 page views.

68 Countries Register For ITEXPO

January 4, 2006

I just got word that people from over 68 countries will be attending Internet Telephony Conference & Expo. VoIP growth is really taking off and this is such a worldwide phenomenon that I am not surprised to see such large international registration. I just can’t wait for this event which I have dubbed the UN of VoIP in the past.

As I drove into work today on sheets of dangerous and well camouflaged black ice, my thermometer said 28 degrees. I am just 20 days away from going down to sunny Florida for ITEXPO.

Here are the countries represented so far:


Costa Rica
Hong Kong
Ireland Republic of
Korea South-Rep. of
New Zealand
South Africa
Sri Lanka
St Lucia
Taiwan (China Rep of)
Trinidad & Tobago
United Arab Emirates
United Kingdom
Yemen Arab Republic


January 3, 2006

Messaging Predictions

December 31, 2005

Here's what Ferris Research thinks will be the main projects/issues that messaging managers will be concerned with in 2006. They are in rough order of priority for the typical organization. Ferris Research is an analyst firm specializing in messaging and collaboration--see for details. This is a summary of the report, "Key Messaging & Collaboration Issues, 2006"

Implementing Email Archiving & Retention.

NTP Patents Rejected

December 31, 2005

RTI Patents

December 30, 2005

Thanks to TechDirt I decided to poke around in the actual RTI Patents that have caused the web outcry since RTI sued Google. Jerry Weinberger the man behind RTI patented least cost routing back in the late 1970s and this is basis along with another patent for the lawsuits against the various companies he sues and collects money from.

Least cost routing was the leading edge of technologies in the early 1980s as competition finally was allowed in the phone business. During those early days the rates for various phone calls to various destinations varied widely and it would make sense to use AT&T for calls to Canada, Sprint for calls to Iowa and MCI for calls to California.

The above is just a hypothetical case of course and it should be noted that rates use to vary by time of day as well. A human could not keep track of who was the best carrier per call but a computer could.

Remember now, these were the dark ages of telecom and technology where a box of index cards was the best contact management system and entry level computer cost hundreds of thousands of dollars!

Here are the abstracts of the two patents:

Patent 1

Least cost routing device for separate connection into phone line


A device interconnects within the phone line coming from a first phone and routes telephone calls along a least cost route originating from the first telephone to a second telephone via the network.

VoIP Peering in 2006

December 30, 2005

I am getting more and more comments about my prediction that 2006 will be the year of VoIP peering. There is just more more day in 2005 after all. That is why I am so excited that CableLabs recently reported that over 30 companies responded to their VoIP peering RFI.

The following is what CableLabs sent me today:

Approximately 30 technology companies responded to the CableLabs®-issued request for information (RFI) for technologies to enable cable operators to share Voice-over-IP (VoIP) traffic directly over their IP networks. This ability is called VoIP Peering.

CableLabs was seeking to collect information from manufacturers and third-party service providers regarding the technologies, products and service solutions which could enable the development of a production-grade VoIP Peering infrastructure to allow this VoIP traffic exchange among MSOs, and between MSOs and other service providers.

Information was sought in several areas, including the architecture(s) for VoIP peering services, the set of Internet specifications and standards that can enable a scalable platform for interconnecting voice and other real-time communication services, and the associated operations and management requirements to develop a production-grade environment.

I can’t wait for the world’s third ever VoIP Peering Summit in Ft. Lauderdale, Florida in a few weeks!

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