Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

CRM

Funny Customer Service Video

March 3, 2010

ITEXPO East 2010 Photos from Dan York

February 12, 2010

IfByPhone Interview ITEXPO East 2010 Miami

February 9, 2010

TMC Marketing Job Opening

February 8, 2010

Hi all, here is an ad we are currently running for a new position. Please forward this to anyone who you think is a great, not good fit.

Thanks -- we are really looking for the best of the best!

Ideally, the perfect candidate will submit a video resume as well.



--

When I am at the Winter Olympics Next Week

February 8, 2010

Espionage via APT or Advanced Persistent Threat Widespread

February 5, 2010

Corporate and government secrets are currently being stolen on a grand scale - can anything be done about it?



If you are one of those people not easily rattled, please have a seat and get ready to shake. A new acronym, APT which stands for Advanced Persistent Threat is on the scene and by many accounts is an online threat which is virtually impossible to detect and even worse eradicate. Once your company is infected it seems hackers have access to virtually any and all information on your network.

Tech, Telecom: The Energy is Back

February 3, 2010

 Communications, wireless, consumer electronics, cloud computing, virtualization -- in a turbulent market, it is good to be in technology.


Monster.com was one of the companies I considered to have a natural monopoly in the US job search market a decade ago. Amazingly, social media sites like LinkedIn and Craigslist are making Job sites less relevant and as a result Monster just picked up HotJobs for $225 in cash to shore up its decreasing market share.

A decade or so ago it was common knowledge that satellite radio would eventually make a huge dent in the business of traditional radio companies.

Patent Pooling Taking Off

February 2, 2010

I suggested companies join the RPX patent protection club back in 2008 as I have seen how patent litigation can destroy a company's profitability and force it to lose focus. RPX as you may remember is a firm whose goal is to allow companies to buy into a pool of patents which can be used to protect them against future lawsuits. The idea is a company will think twice about pursuing a patent lawsuit if you can countersue using a huge pool of patents.

Since my original entry, Microsoft, Nokia and Sony have signed up for the service.

ITEXPO East 2010 Miami a Great Success Thanks to You

January 26, 2010

A humble thank you to my followers who came out in support of ITEXPO this past week in Miami. Thank you conferees who braved a tough economic climate and came to the show. I also want to extend appreciation to the speakers, sponsors, exhibitors and attendees at the show. In addition, thanks to our many partners who contributed greatly to the success of this week of events.

Asterisk Gets a Song

January 25, 2010

Featured Events