Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

CRM

How to Sell Communications Products This Fall

July 10, 2009

I know we are in a recession and everything is supposed to be gloom and doom, etc. but please indulge me as I remind many of you just how important it is in these tough times to get new customers.

It is for this reason I feel compelled to remind you ITEXPO has become the world's communications conference - the place you need to go to find new products and services. As a result, vendors/exhibitors were thrilled with ITEXPO in Miami this past January.
 

 

Attention Developers: You Could Win!

May 29, 2009

There is nothing that builds a resume more like an award and if you are a developer, you definitely want to keep an eye on the new Dialogic Innovator Award contest which will not only give you some great bragging rights, you could win some prizes as well.


Dialogic was nice enough to ask me to be one of the judges in fact and I am looking forward to being part of this program. Winners get a free one-year service and support contract, a $5,000 credit towards future Dialogic products, t-shirts, press releases and an Innovator logo which I imagine can be invaluable in boosting a company's marketing efforts.


Sure it isn't a $75,000 motorcycle - which makes a great gift for your favorite blogger by the way, but hey, times are tough.

Will Google Wave Transform Communications?

May 28, 2009

Google Wave is an ambitious project from Google which allows true real-time communications by integrating chat, email, a wiki, social networking tools and more. In many ways it competes with other services such as Facebook and as such it really isn't that new. Still, it does seem slicker and it is more open than many other services which provide communications solutions (a promotional plug -- you may want to check out TMCnet's newest news-driven Global Online Community called Communications Solutions). It also allows real-time IM sessions meaning you can see what the other person is typing before they hit enter.

Green Data Center Technology

May 26, 2009

On a recent flight back from Europe I marveled at the ice littering the North Atlantic. A flight attendant told me it was sad as what appeared to be ice cubes from a mile or more in the air used to be icebergs. I am concerned about the environment but I am not sure I agree with the carbon cap and trade system being proposed in the US as it could adversely impact the economy.

But last I checked, regulation gets passed without my express permission and in a world where CO2 is becoming a pollutant, you need to be more aware of energy use and carbon emissions than ever before.

TMC Wishes Greg Galitzine a Fond Farewell

May 7, 2009

For nearly 13 years, Greg Galitzine has been a tremendously valuable part of the TMC team. His career started as an editor for CTI Magazine in 1996. Where he reported on the collision of the computer and communications spaces including what we called IP telephony back in the day. In 1997 we convened a meeting with Greg to explore whether it made sense to launch a publication in the IP telephony space.

Can Deflation Create US Jobs?

May 6, 2009

Over the past year it has become evident that deflation is a driving force of the US economy. Margins are being squeezed in virtually all businesses. Even areas of the market where you might think there is pricing pressure don't always have it. For example I queried a friend about how his low-income rental units were doing thinking that the subprime mess would definitely drive more business to him.

CRM and ERP Integration Analysis

April 29, 2009

There is no question this economy has forced virtually every household and business to economize but it has done more than that... It has made most companies think long and hard about how they can become more productive and efficient. Sometimes this is referred to bluntly as doing more with less.

Oftentimes corporations have less people than ever but have to do the same work if not more.

TMC Looking for Sales and Marketing Interns

April 29, 2009

If you look at TMC from the outside and find yourself asking how you can get a job as an intern at this global integrated media company which builds communities online, in print and in person while gaining marketshare regardless of economic climate, I have some great news to share. We are looking for a small army of interns who want to learn what it's like to take on major multibillion dollar media companies with infinite resources and consistently win.

We will teach you how to sell collaboratively - how to listen and to be loved by your customers (well most of them anyway).

We will teach you integrated marketing and online marketing - not theory but ever-evolving practice.

Welcome Back Patrick Barnard

April 24, 2009



I would like to welcome back Patrick Barnard to the TMC editorial team. Patrick has covered a number of different editorial areas at TMC over the years and recently left TMC to work on Multichannel Merchant. He is now back and his return is just a continuing reinforcement of how TMC is continually investing in its editorial talent -- just as we are constantly evolving our web technology, graphics, analytics, reporting and more.

Thanks to influential readers like you TMC has been blessed with hundreds of advertisers and exhibitors each year who partner with TMC to grow -- even in the face of challenging economic conditions.

We take sponsor and reader loyalty seriously -- looking to constantly improve to provide you with the best products we can.





Hi Availability Unified Communications from AVST

April 18, 2009

For over a decade TMC has covered AVST and their wonderful unified messaging solutions - which in the nineties were the talk of the industry. But as is sometimes the case, when the industry talks about the next big thing, it doesn't always take off overnight. While UM was slow to catch on in the nineties, the last few years have seen an explosion of interest in both UM and UC. While you may think this is a long time to wait, remember some are still waiting for the glorious age of OS/2 to finally arrive.

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