Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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IBM, Microsoft, Apple, Google and Intel, The Real Earnings Story

January 23, 2009

You may have heard Intel and Microsoft missed their numbers but Google, Apple and IBM did well. Most people are trying to make sense of what is happening here. After all, to most financial analysts, these are all tech companies and subsequently they should all do the same.

Here is the real story.

Come Meet the Thought Leaders at ITEXPO

January 21, 2009

One of the most important parts of any conference is the networking... The potential to meet and speak with thought leaders in numerous markets at one time in one place. This year's ITEXPO has more thought leaders than any prior TMC event I can remember.

Although I cannot duplicate the actual conversations you might want to have with people at the show, I did try to come up with a way for you to get a feel for many of the speakers and exhibitors at the show by asking them questions I think are of interest.

Asterisk, Trixbox and Switchvox Training

January 20, 2009

It is a foregone conclusion that the open source market will benefit as companies look to take advantage of the lower costs and productivity benefits of IP communications and collaboration while holding the line on costs. If you are a reseller, VAR, interconnect, etc and you aren't looking to sell these systems you are at a tremendous disadvantage.

If I am a VAR, I walk into a customer and say here is what IP can do for you and here are low cost solutions which can help you while saving you a boatload of cash. In this economic climate, this pitch resonates - does yours?

Call Centers Are Hiring

January 16, 2009

Throughout past recessions, call centers picked up the slack and hired what amounted to millions of Americans to make and take calls. In 1990 and onward economic development agencies worldwide began to court contact centers to help them solve their job loss problems.

Now 20 years later, the call center climate has changed dramatically. IP communications allows agents to be located anywhere - even outside our borders.

Despite Reports, Nortel Operates as Usual

January 14, 2009

Reports are circulating that Nortel has declared bankruptcy and pieces will be sold off to foreign firms. Company sources say this is untrue. Here is the complete story.

In the past 24 months, global financial markets have gone from encouraging companies and individuals to take on as much debt as they can to abruptly stopping all financing and debt renegotiation.

Nortel to File for Bankruptcy Today?

January 14, 2009

11 More reasons to Attend Digium Asterisk World

January 13, 2009

Bill Miller recently blogged 5 reasons to attend Digium Asterisk World in Miami in just under three weeks - Feb 2-4 to be specific. Tom Keating - the consummate competitor had to add one more reason but Bill and Tom don't know I have a secret competitive streak as well.

So I am going to add a few more... Sorry guys.

Tribold, ADC Get Investment

January 13, 2009

It is definitely worth pointing out that even in the toughest economic environments; some companies believe the telecom space makes a great investment. Witness the recent ADC investment of $33 million by Citadel (which some call daring) and today's news that Intel Corporation's strategic investment group, Intel Capital, as well as DFJ Esprit and Eden Ventures will put $11 million into Tribold to help company's position in the enterprise product management space as it relates to carriers.

The company offers their SOA-based Tribold Integration Services Framework which provides the necessary product data management infrastructure to interface product and service data to BSS and OSS applications. Examples include CRM, billing, order management, SDP, provisioning and  online portals.

Blogger/Analyst/Media Invitation to ITEXPO

January 8, 2009

Attention bloggers, analysts, editors, reporters, industry gurus, etc - ITEXPO registration is open for you and we are looking forward to a few days of important dialogue with you regarding where our markets are headed. ITEXPO continues to be a show which not only focuses on the important future of communications but more importantly, is a place where you can come and meet with the companies who have business plans and are selling products and services today.

In other words the companies which have a higher likelihood of being around in 18 months. I welcome your participation in what is shaping up to be the most important communications industry gathering of the year.

How to Make/Save Money With Communications Today

January 8, 2009

In my conversations with many in the telecom industry they tell me they are very excited about coming to ITEXPO next month in Miami. They explain, now is the best time to be at a communications show which not only addresses the entire telecom space but focuses on business - or making money.

They tell me this year, more than ever, they need to focus on generating earnings. Sure, the future, visionary aspects of communications are great (and will be disussed at the event) but I can tell you from personal experience, the companies in communications that haven't been focusing on sustainable business models can't pay their bills and many have already quietly closed their doors.

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