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Rich Tehrani
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ScanSource Communications Presents Optimistic Outlook

November 11, 2008

The future of IP communications seems very bright according to Buck Baker the President of ScanSource Communications. I had a chance to speak with him, Mary Ellen Grom, Mike Ferney and Yvette McKenzie today and they seemed quite upbeat about their opportunities. Of special note is their distribution of Polycom products such as videoconferencing. This area of their business is doing well as it offsets reduced travel budgets.

ScanSource plays a vital role in the distribution of products and services, shipping thousands of boxes daily from a 600,000 square foot warehouse outside of Memphis, TN where they help resellers with cash flow and even financing.



President Obama And The Coming Tech Revolution

November 6, 2008

I will admit it is difficult to put the words tech and revolution together less than 24 hours after John Chambers cratered confidence in technology with a conference call which mentioned that the next quarter will likely see revenues 5-10% lower than the same quarter last year.

But as we get past this hopefully-temporary negative news, I believe we are getting ready for another technological leap where companies of all sizes begin to embrace technology like never before.

It may be useful to go backwards before we progress and in so doing let's stop in the late nineties when Al Gore mentioned the term information superhighway in a speech on TV. Almost immediately the tech markets were abuzz and I remember the next Internet World expo saw traffic increase exponentially.

You see, government has always had a huge influence over tech.

SMBs Buy Better Communications To Combat Slowdown

October 31, 2008

 In an economic slowdown, companies need to focus now, more than ever on their communications solutions. Today's technologies can make your company more efficient, save you money directly on communications costs as well as travel and even real estate.

Recently I had a chance to speak with Praful Shah, VP of Strategy from RingCentral, a company providing hosted communications services and he told me the last four weeks have seen business increase dramatically.

In a reaction to this increase, RingCentral surveyed its customers and found some very interesting trends. The company framed the survey as how Main Street is reacting to Wall Street - with a specific focus on the SMB.

Selling Communications in a Recession

October 29, 2008

Thoughts from Jon Arnold and a discussion regarding Nortel, Avaya and Cisco



How do companies navigate a slower economy? Well, you first need to show strength to ensure your potential customers are not scared off. As Jon Arnold points out today, this is a challenge companies like Vonage have struggled with. You also need to provide ROI.

Digium/Asterisk World Has Nine Booths Already

October 23, 2008

With all the gloom and doom talk, I thought it might be worth sharing some really good news. I just got back into the office this morning after traveling for a few days and heard the great news that Digium Asterisk World already has nine companies participating in it.

As you know, this event is being collocated with ITEXPO February 2-4 in Miami, FL. My team tells me they have been calling companies for about two weeks regarding this event and I can tell you from experience, nine booths in two weeks in a new collocated event is quite an accomplishment and more importantly tells you how much interest there is for open-source communications in the world. Even in a very strong economy, you don't see such high levels of interest.

The ITEXPO team thinks this part of the show will sell out very quickly and with the premium space the pavilion enjoys, it is not a surprise to see such strong interest.





Back From Dialogic One

October 22, 2008

Dialogic: Video is the New Voice

October 21, 2008

One of the more exciting conferences I have attended lately has to be the Dialogic One Event at the Hotel Del Coronado in San Diego, CA. Rob Martinez, VP Sales Americas kicked off the event, speaking to global partners from over 125 companies who were in attendance at the kickoff session last night (see pictures throughout). Martinez thanked the enthusiastic crowd and sponsors and explained what we would see over the next few days. After a short intro, Martinez handed the microphone and stage over to Nick Jensen, the President and CEO of Dialogic.

Jensen was right at home on the stage and as always, was full of passion and enthusiasm.



Dialogic One -- Day Two

October 21, 2008

Off To Dialogic One in San Diego

October 20, 2008

Dialogic One 2008 San Diego

October 17, 2008

I will soon be heading out to the Dialogic One event in San Diego and hope to see my friends and colleagues there. Dialogic has been and continues to be a major communications infrastructure player. As the markets have evolved, the company has shifted its business model to respond to areas which require more DSP processing and along the way picked up a number of former competitors.

Now the company has a complex array of solutions which can be used to solve a variety of communications challenges.

I always like to hear what Nick Jensen has to say about the market and his perspective is always unique and generally optimistic. I am curious to hear how current economic variables are meshing with his outlook.

Aside from Dialogic, you can come to the show and meet with the company's partners.





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