Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

CRM

TMCnet Testimonial from Warren Buffet

January 6, 2006

I sent this e-mail to the TMC team today and thought we have so many more people coming to TMCnet now that many of my newer readers may not be familiar with this news. We are obviously very proud to receive such a letter and once again thanks to all of you for helping to make TMCnet so successful.

--------------------------------

Team,

I just want to make sure you are all aware that Warren Buffet sent Tracey Schelmetic a complimentary e-mail about her tmcnet article a while back.

We have added so many new people in the last months, I am not sure everyone knows about it.

Enjoy!

In case you aren’t aware, Mr. Buffet is one of the most well-known investors in the world and founded the Berkshire Hathaway fund that owns companies like Geico.











SER Update

January 5, 2006

Alexa Record: 1,151

January 5, 2006

I just sent this e-mail to my fellow TMC team members and just had to share it with everyone as I am so happy with the news:

-----------------------


From: Rich Tehrani
Sent: Thursday, January 05, 2006 3:14 PM
To: All TMC Team Members;
Subject: New Alexa Record for one day, 1,151

Congratulations team!

http://www.alexa.com/data/details/traffic_details?&range=2y&size=medium&compare_sites=&y=t&url=tmcnet.com#top

Traffic Rank for tmcnet.com (what's this)

















Today

1 wk. Avg.

3 mos.

Deploying New Services

January 4, 2006

I received this article recently from Lucent. It is an article about Lucent services but it nevertheless is worthy of reading as it details some next generation services we will be seeing service providers deploy in the future. For example I like the idea of video greetings that can be sent via “virtual characters.”

I also like the idea of celebrity greetings and certainly these are being rolled out slowly but surely. I think many people would love a Donald Trump greeting that says “Thanks for calling… To avoid getting fired leave a detailed message after the tone.”

There is more to the article but if you are intrigued so far, give it a read and feel free to leave your comments at the bottom.

--------------------









The Secret to Success in the Vast Applications Market



Lucent Hosted Services: A New Business Model for Success


Keith Chappell, Managing Vice President and Global Practice Leader
Lucent Worldwide Services, Communications Applications

There are three prongs for success in the applications market: Increase revenue, lower costs and improve time to market for new and innovative end-user applications.



TMCnet: 10 Million Page Views

January 4, 2006

TMCnet: reached 9,945,852 million page views in December 2005 according to WebTrends. This is an all-time high for our site. A page view is basically as the name implies a single page being viewed. So if a person comes to TMCnet and reads 5 articles, they generate 5 page views.

68 Countries Register For ITEXPO

January 4, 2006

I just got word that people from over 68 countries will be attending Internet Telephony Conference & Expo. VoIP growth is really taking off and this is such a worldwide phenomenon that I am not surprised to see such large international registration. I just can’t wait for this event which I have dubbed the UN of VoIP in the past.

As I drove into work today on sheets of dangerous and well camouflaged black ice, my thermometer said 28 degrees. I am just 20 days away from going down to sunny Florida for ITEXPO.

Here are the countries represented so far:

 





Angola
Argentina
Australia
Austria
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Bermuda
Brazil
Burkina-Faso
Cameroon
Canada
Chile
Colombia
Costa Rica
Cyprus
Dominica
Ecuador
Finland
France
Germany
Ghana
Guadeloupe
Guatemala
Guyana
Honduras
Hong Kong
Iceland
India
Indonesia
Ireland Republic of
Israel
Italy
Ivory
Jamaica
Japan
Kenya
Korea South-Rep. of
Lebanon
Mexico
New Zealand
Nicaragua
Niger
Nigeria
Pakistan
Panama
Peru
Philippines
Portugal
Romania
Singapore
Slovenia
South Africa
Spain
Sri Lanka
St Lucia
Sweden
Taiwan (China Rep of)
Trinidad & Tobago
United Arab Emirates
United Kingdom
USA
Venezuela
Vietnam
Yemen Arab Republic
Yugoslavia


































































Messaging Predictions

December 31, 2005

Here's what Ferris Research thinks will be the main projects/issues that messaging managers will be concerned with in 2006. They are in rough order of priority for the typical organization. Ferris Research is an analyst firm specializing in messaging and collaboration--see www.ferris.com for details. This is a summary of the report, "Key Messaging & Collaboration Issues, 2006"

Implementing Email Archiving & Retention.

SEO/SEM Journal Google/RTI Article

December 28, 2005

Microsoft, Softbank and Japan Telecom Oh My

December 28, 2005

Microsoft Co. Ltd., SOFTBANK BB Corp., and JAPAN TELECOM CO. LTD., announced that they are developing a security-enhanced, integrated communications service that combines VoIP, e-mail, Internet access, groupware, presence, instant messaging and desktop services with network infrastructure, and that they have formed a strategic business alliance to provide this service as a business-oriented solution.

I get the feeling this just may be the first step towards my dream of Just in Time Communications or JiTC. SOFTBANK is the largest VoIP provider in Japan and perhaps if this deployment is successful we will find it coming to the US and other parts of the world.

Microsoft has impressed me as of late with their JiTC initiatives. At the last ITEXPO, Microsoft demoed something very close to the perfect JiTC solution.



Rates Technology Sues Google

December 27, 2005

Many months back I wrote an article on Rates Technology Inc.– A company with a patent portfolio currently being used to persuade VoIP equipment and service vendors to pay a fee in exchange for protection from a patent infringement lawsuit. I wasn’t sure if people would care about my article because there were few references to Rates Technology on the Internet. Since Rates Technology has been around for years I certainly wasn’t discovering them but it does seem I was the first to take the time to explain how the company works.

Fast forward about eight months. Today I received an e-mail from Tom Keating telling me that Om Malik has linked to me in his blog regarding Rates Technology.

I was pretty blown away as I thought I would never hear about this company again.



Featured Events