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Interactive Intelligence Announces Positive Preliminary Earnings

October 12, 2010

There are a few things I wish for regarding earnings in the tech space.

  • I wish I had time to give my thoughts on every announcement
  • I wish they were all as good as what Interactive Intelligence just accomplished
In short the company just released preliminary third-quarter numbers and said they had nine orders over $1 million with two of them being larger than $2M. I am not sure how this compares with past quarters but regardless, these are significant customer sizes in an era of price compression.

The company says its cloud offering is doing well and you may recall company CMO Joe Staples spent some time recently (video) in the TMC Newsroom giving me details of the launch.

ININ expects total revenue to be between $41-$42 million with GAAP net income between $3.3-$3.9M. Last year the number was $2.8M meaning an increase of at least 17% over last year's sales.

According to founder and CEO Dr. Don Brown, the size of the deals gives the company increased operating leverage and revenue growth.

ININ CMO Joe Staples addresses a standing-room-only crowd last week at the first ever TMC Social CRM Expo




Here are additional details regarding the company's earnings:

Interactive Intelligence plans to issue a press release announcing its final 2010 third-quarter results Nov. 1 at 4 p.m. Eastern daylight time.


















Salesforce.com Keynote at Social CRM EXPO/ITEXPO

October 5, 2010

Social CRM Expo West 2010 Launch

October 4, 2010

Nimble SCRM Video Interview with Jon Ferrara

October 4, 2010

ITEXPO West 2010 Show Guide Available

October 1, 2010

The ITEXPO West 2010 Show Guide is here and if you are flying to the show - you may want to download it to your Kindle/laptop/iPad/netbook/smartphone or print it. I am on the plane now and we have the equivalent of a 300 baud modem's worth of bandwidth so I can't download it but as I recall it is over 100 pages and gives you a solid overview of the dozen conferences taking place next week.

In addition it shows you the exhibit hall with over 200 exhibitors and which sections correspond to which technology.

I have this dream that I will have enough time to go through the directory and point to some of the interesting highlights in a blog post.

We'll see how that works out.

Here is the PDF and it is fairly compressed down to 5 Megs as I recall - we may be getting a higher res one soon as well in case you have the bandwidth.







ITEXPO West 2010 Information Update

October 1, 2010

The following ITEXPO welcome letter and update on important components of the multiple shows next week in Los Angeles was sent by my operations team. I hope you find it useful:


October 4-6, 2010
Los Angeles Convention Center
www.itexpo.com
It's Time for ITEXPO

Largest B-to-B Communications and Technology Trade Show Opens Monday in Los Angeles.

Dear Rich,

The final stages of preparation are being completed over the weekend - conference presenters tying together their slides, exhibitors readying their booths, and our TMC team putting the pieces in place for a great week of learning, networking, and business-building.

Your registration is confirmed.

Can't wait to see you Sunday night at Avaya’s Kick-Off event at the Westin Bonaventure, then on Monday at the Los Angeles Convention Center for the official start of ITEXPO.

Once again, here are some details and information that will help make your experience at ITEXPO great. As always, if you have any questions before the show, please check the event site or contact Frank Coppola.


REGISTRATION / KEYNOTES / EXHIBIT HALL HOURS Monday, October 4
Registration: 9:00am – 5:00pm
Keynotes: 4:00 – 5:00pm
Welcome Reception: 5:00pm, sponsored by Aloe Systems

Tuesday, October 5
Registration: 7:00am – 7:00pm
Luncheon keynote: 12:15pm
Keynotes: 2:00 – 4:00pm
Exhibits Open: 4:00 – 8:00pm
Networking Reception: 6:00pm in Exhibit Hall, Sponsored by Aculab

Wednesday, October 6
Registration: 7:30am – 5:00pm
Exhibits Open: 11:00am – 5:00pm
Mustang Convertible Giveaway at 4:45pm – Must Be Present to Win
See below for a complete, updated schedule or visit www.itexpo.com


Keynote Schedule: (Open to all attendees) Monday, October 4
4:00 pm: Alcatel-Lucent: Jean-Pierre Lartigue, CTO and VP
4:30 pm: CA Technologies: Adam Famularo, General Manager Cloud Computing

Tuesday, October 5
12:15pm: Phil Edholm, Vice President, Avaya
2:00 pm: Salesforce.com: Alex Dayon, Executive Vice President of CRM
2:30 pm: Ribbit Corporation: Crick Waters, Co-founder, EVP Strategy and Business Development
3:00 pm: AT&T: Hank Hultquitst, VP of Regulatory
3:30 pm: ShoreTel: Kevin Gavin, VP Marketing

Wednesday, October 6
10:15 am: Xirrus: Dirk Gates, Chief Executive Office
10:45 am: Level 3: Nigel Williams, Senior Vice President of Enterprise Sales


WORKSHOPS at ITEXPO – Open to All Attendees

StartupCamp2: Communications Edition
Monday, October 4, 5:30pm
Room 153

Ingate’s SIP Trunk-UC Summit
Monday, October 4 – Wednesday, October 6
Room 403A

Reseller Solutions Day Workshop
Tuesday, October 5, 8:30am – 1-day Workshop open to all Resellers and Agents
Room 153

MegaPath’s MPLS University
Tuesday, October 5, 4:10pm
Room 153

Phone.com’s Innovation and Excellence for the Small Office
Wednesday, October 6, 11:00am
Room 150


SHOW LOCATION

Los Angeles Convention Center
South Hall K
1201 South Figueroa Street
Los Angeles, California 90015
Phone: (213) 741-1151


Detailed Schedule of Events:

MONDAY, OCTOBER 4 9:00 am . Ingate SIP Trunking Professional Development Program
10:00 am .

Overview of ITEXPO West 2010 Events

September 30, 2010

Hi all, my marketing team was good enough to provide me with this comprehensive overview of ITEXPO and all the related events and content at the show which takes place Oct 4-6, 2010 - yes, next week. I hope this snapshot is something you find useful.

From Grids to Clouds, ITEXPO Has It Covered. So Much Value for Your Investment. Free Workshops, Great Networking, Amazing Keynotes, 12 Collocated Events.

Latest ITEXPO West 2010 Show Daily

September 28, 2010



The latest show daily for ITEXPO in LA is out and here are some headlines you may find of interest:

ALOE Systems to Exhibit Carrier Grade Softswitch Solutions at ITEXPO'Meet the HD Handset Vendors' Loaded with Chances to Win an IP phoneHD Voice - U.S. vs.



Mark Zuckerberg from Facebook Reveals Much on 60 Minutes

September 27, 2010

If you missed the 60 Minutes interview with Facebook founder Mark Zuckerberg, here are some things you need to know:

  • The engineers engage in hackathons - allowing engineers to compete on programming tasks
  • Speed chess and all-night programming are activities often engaged in
  • The company has a new way of displaying profile pages which is more photo-centric
  • A dozen programmers worked on this redesign in a war-room littered with used toothpaste tubes and dirty plates
  • Over 200,000 people access Facebook from mobile devices
  • Messaging is one of the latest products - something Facebook calls the ultimate switchboard
  • Mark thinks these messages are slowly replacing email
  • Gmail was not the target of Facebook's messaging platform
Mark was hit with questions regarding privacy - and he responded by saying advertisers have no access to people's information and they never use it.

Interviewer Lesley Stahl asked about apps which access information of a personal nature and Zuckerberg explained that if apps do something they aren't supposed to like invading privacy, they are shut down.

Zuckerberg says they don't get it right every time but they keep trying to get better.

He further explained that privacy and control over personal information is one of the most important things on the Internet.

Many of Google's top employees have defected to Facebook - 200 ex-Googlers now work at Facebook. Mark explained that social adds to the experience of virtually everything you do online.

Here is the two-part interview and an article worth reading from CNET's Caroline McCarthy. Here is video1 and video 2 if the videos below don't workl













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